Furnace King Home Services

Rating: 5 out of 5

Furnace King Home Services reviews (411)

  • Review from Steve Pope
    Rating: 5 out of 5
    Review left on 29 Sep 2020

    New HVAC System Install

    This was an excellent buying experience. Sandip went through all the options for a new furnace, A/C & humidifier. Installation crew went above & beyond. I went with an Amana HVAC system.

    Answer from pro:

    Hi Steve, Thank you for the kind words. We strive to do our best on every visit. The Furnace King Team

    Reply created 29 Sep 2020
  • Review from Vik Gandhi
    Rating: 5 out of 5
    Review left on 13 Sep 2020

    Furnace replacement and install

    My furnace was 21 years old and was looking to change it as I did not want to go through a winter wondering what if. I started looking at options and got some quotes. My dad then recommended Sandip and Furnace King, as he just got his changed by them in November of 2019. He was very happy with them so I gave them a call. Sandip was prompt, professional, knowledgeable and a pleasure to deal with. After discussing needs and going back and forth on options, I decided to give them the job. It was done professionally and quickly. Very well explained after the fact and I am pleased so far with their response time. Highly recommend Furnace King and particularly Sandip for working real hard to get my business.

    Answer from pro:

    Glad we were able to take care of your HVAC requirements. Thank you for the kind words. The Furnace King Team

    Reply created 14 Sep 2020
  • Review from Karl Rebello
    Rating: 5 out of 5
    Review left on 10 Sep 2020

    Furnace/AC replacement

    Excellent professional installation. Installation took place exactly as expected and was on time. AC was used throughout summer and it worked flawlessly! Sales Representative Sandip Banerjee provided excellent end to end customer service. He is very responsive and has great product knowledge. I contracted with this company through Home Depot Canada and I highly recommend their services.

    Answer from pro:

    Thank you Karl, we at Furnace King take pride in our work and do everything possible to ensure all customers are satisfied. We look forward to looking after your HVAC needs for many years to come. The Furnace King Team

    Reply created 10 Sep 2020
  • Review from Customer of Furnace King Home Services
    Rating: 5 out of 5
    Review left on 9 Sep 2020

    Furnace installed

    From sales (Sandip) to installers Jason and Dave , The installation went well and was done quicker than anticipated. They also arranged duct cleaning. I have already recommended Furnace King

    Answer from pro:

    Thank you for the kind words. We appreciate it. We at Furnace King strive for the best customer satisfaction levels in the industry The Furnace King Team

    Reply created 10 Sep 2020
  • Review from Rolf Kamm
    Rating: 5 out of 5
    Review left on 1 Sep 2020

    Furnace King Provides Tankless Water Heater

    When it came to installing a new Trane Furnace and AC system almost five years ago I turned to no one else but Furnace King. So when I decided to install a new Rinnai Tankless Water Heater it was one of the easiest decisions I had to make. I simply turned to no one other than Mr. Sandip Banerjee, Sales Director, Furnace King who took care of the removal of my old 60 gallon Water Heater and its delivery to my old Service Provider. This was a no brainer. I turn to people that I trust and in this case it was Furnace King and Mr. Sandip Banerjee. A company with a proven track record of service and people committed to provide service excellence, honest and trustworthy. I highly recommend Furnace King.

    Answer from pro:

    Thank you Rolf, We strive for highest customer satisfaction and are happy you were happy with us. The Furnace King Team

    Reply created 2 Sep 2020
  • Review from Customer of Furnace King Home Services
    Rating: 5 out of 5
    Review left on 1 Sep 2020

    A/C Replacement

    We had our A/C replaced recently with Furnace King. We requested an estimate and our questions were all answered and the follow-up before and after installation was great. Installation was great and the installers were very professional. We felt comfortable with the whole process. We do our regular maintenance with Furnace King and have had a very good experience with the technicians. When it came time to replace our A/C they were the first company we called because of our good experience with them.

    Answer from pro:

    Thank you for taking the time to write Noce about our company. We strive for the best. The Furnace King Team

    Reply created 2 Sep 2020
  • Review from Juve Raposo
    Rating: 5 out of 5
    Review left on 29 Aug 2020

    new furnace,air conditioner and humidifier

    Very punctual and thorough on the installation.Replaced all necessary parts including new ac condenser brackets attached to the house. Clean install and explained how system works and maintenance required. very pleased and will recommend to friends and neighbors as they are also due for replacements.

    Answer from pro:

    Thank you for the kind words. The Furnace King Team

    Reply created 1 Sep 2020
  • Review from Customer of Furnace King Home Services
    Rating: 5 out of 5
    Review left on 19 Aug 2020

    Great Products and Amazing Service

    We needed to replace both our furnace and ac and went through the process of meeting with different suppliers to gets quotes and learn about the products they offer. We started with the typical company that pushed the rental option but after doing our own math we realized that we would be paying significantly more in the long run. I was also not impressed with the products being offered. We reached out to Furnace King after getting a referal from our neighbour who raved about them. Sandip responded to us immediately and was out the same week to walk us through the process, discuss costs and review the products offered. Right away I was impressed with his approach and honesty. I like the idea of having the best models and I had asked Sandip why he quoted a lower model and asked him to quote the model up. He advised that he would but that the model he recommended was perfect for our needs and would be a major improvement over what we had. He said I I needed that higher model I could pay more money and get the same results if I wanted. I stayed with his original recommendation :) We signed with Sandip on the spot and had an installation a week later. The install was amazing with the installers being professinal and polite. Their work was excellent and the head installer took 30 minutes to walk me through everything. Super thorough. The new AC unit works amazing and so much better than the model it replaced. I noticed some air leakage coming from the furnace a few days later and I called Sandip. He immediately arranged to have someone come out to resolve the issue. We are so happy we went with Furnance King !

    Answer from pro:

    Thank you for taking the time to write such nice things about us. We appreciate it. We strive for the very best customer service and will not stop at anything to make sure our customers are extremely happy with our staff and our products. We look forward to servicing you HVAC requirements for many years to come. The Furnace King Team

    Reply created 19 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2020

    New AC and Furnace

    On July 23, 2020 we had our new Trane AC/Furnace installed. Furnace Kings were recommended by our neighbour as they were very impressed with the product and services. The Technicians were wonderful (Jason, Brian & Conrad) they were polite, knowledgeable and friendly. They were super tidy (cleaned up after all the work was done) and showed us how to use the new systems. We are very happy with the service and with the systems thus far, we are esp happy that for the next 10 years we have peace of mind with the full warranty of parts and labour!! We would also like to mention our sales rep Sandip, we now are educated on HVACs systems thanks to his patience! Thank you - we are enjoying our cool home and just in the midst of another heat wave. : ) Regards, Thebaud Family

    Answer from pro:

    Thank Thebaud Family, We take our work very seriously at Furnace King and appreciate that you took the time to write something nice about us. The Furnace King Family

    Reply created 27 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2020

    Very professional and responsible

    They were able to provide the services (New AC & Furnace) in a professional manner. Not only professional, but was able to educate us thoroughly on how everything works. Thank you Sandip for your cordiality and sincere services. Thanks to your team for the nice work. Great job done.

    Answer from pro:

    Thank you for the kind words The Furnace King Team

    Reply created 6 Jul 2020