Elite Concrete Restoration

Rating: 4.9 out of 5

Elite Concrete Restoration reviews (93)

  • Review from Gary P.
    Rating: 5 out of 5
    Review left on 26 Aug 2019

    Garage floor repair

    Repaired cracks in my garage floor. It was a small job but was approached professionally. Response was fast and efficient. No complaints what so ever.

    Answer from pro:

    Thanks Gary

    Reply created 27 Aug 2019
  • Review from Phil Carlton
    Rating: 5 out of 5
    Review left on 18 Jul 2019

    Foundation wall crack

    Very efficient, timely response, free quote. Very professional. Mark explained work to be done that was easily understood

    Answer from pro:

    Thanks Phil it was a pleasure working for you

    Reply created 18 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2019

    Parging removal and replacement

    Restore All removed my damaged parging and replaced with new. Quote was received a few days after request as expected and workers arrived on time as discussed. Had a few concerns with the finished product and cleanup, but Mark came out right away to correct these. Would not hesitate to recommend to anyone require parging work. The owner takes pride in his work and having a satisfied customer, which can be a rarity these days.

    Answer from pro:

    Thanks Jeremy it was a pleasure working with you

    Reply created 15 Jul 2019
  • Review from Brenda H.
    Rating: 5 out of 5
    Review left on 11 Jun 2019

    Epoxy surfacing of Garage Floor

    The work was done very professionally. Timeline expectations were managed. Regular communication. The outcomes surpassed my expectations.

    Answer from pro:

    Thanks Brenda it was a pleasure working with you

    Reply created 11 Jun 2019
  • Review from Kurt Wasko
    Rating: 4 out of 5
    Review left on 10 Jun 2019

    Great service, average results

    Their customer service was fantastic, but I wasn't satisfied with the end result. I wanted them to level my basement floor. The first time they did it, it didn't work out very well. It was not level and was blotchy. They came and did it a second time, which looked a lot better, but was still not flat and level. They came back again and ground down the high spots and patched the low spots, but it still wasn't flat and level. It's definitely better than it originally was, but I was expecting a self-leveller to be perfect. Maybe that was an unrealistic expectation. I found out after the fact that they have a "tolerance level" for the flatness. It would be a good idea to tell customers that ahead of time to avoid disappointment. In any case, I needed to level the floor in one of the corners for my shower base because it wasn't one of the spots that they fixed up at the end. I decided to contact Mark to see if he would be willing to fix it for me and luckily, he was, even though it's a couple months later. Thank-you! I should also mention John, who did the bulk of the work/return visits. He's very polite, respectful, quiet and hard working.

    Answer from pro:

    Hi Kurt, yes I should have explained to you that there is a 1/4" tolerance over a 10 foot span and that leveling cement can have a blotchy appearance in some areas for a floor leveler is not meant to be your traffic surface it's going to be covered over. I had mentioned to you yesterday that we would gladly come down in touch up the bathroom area Regards Mark Devine

    Reply created 11 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2019

    Repair cracks in concrete

    Cut out concrete and replaced with new concrete. Filled some cracks with epoxy. Had small part of front sidewalk that required new cement. Mark reviewed my needs. His crew very courteous and cleaned up any mess. Mark contacted me after completion of work to ensure I was satisfied.

    Answer from pro:

    Thank you Gail is was a pleasure working with you

    Reply created 3 Jun 2019
  • Review from Darcy Hulston
    Rating: 5 out of 5
    Review left on 22 Apr 2019

    Concrete repair and restoration

    Dark colored, stamped concrete driveway that is 20 years old. Multiple cracks (some deep) and discoloration throughout. Mark and his crew did a phenomenal job bringing it back to life.

    Answer from pro:

    Thanks Darcy it was a pleasure working for you

    Reply created 23 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Apr 2019

    Concrete resurfacing

    Excellent communication from Mark, always let me know exactly what he was doing and when. Great quality work fixing cracks and completely redoing the parging.

    Answer from pro:

    Thanks Bruce it was a pleasure working for you

    Reply created 23 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2019

    Repair in basement floor that was causing the vinyl tile to break up

    Service was professional and courteous. Mark took the time to explain what was causing the problem and what they would do to repair and seal the floor. The project was completed promptly and mess from the repair area was left clean.

    Answer from pro:

    Thanks Donna it was a pleasure working with you

    Reply created 21 Jan 2019
  • Review from Customer of Elite Concrete Restoration
    Rating: 5 out of 5
    Review left on 5 Dec 2018

    Foundation repairs

    We had Restore All Concrete repair structural cracking on our foundation walls they explained to us exactly what was going on and how they're going to repair it they got the job done on time and on budget would definitely recommend them

    Answer from pro:

    Thank you it was a pleasure working with you

    Reply created 6 Dec 2018