Pestend Pest Control

Rating: 4.9 out of 5

Pestend Pest Control reviews (1448)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2018

    Pest control services

    Had a bedbug issue and the tech person who came in was friendly, provided guidance and contacted us when it was completed and advised when we were able to return home. Tech did an awesome job and accommodated a date & time change schedule when we needed to change the scheduled service. To date, we have no more bedbugs and we can sleep easy knowing we're no longer being eaten alive by these nasty tiny critters.

    Answer from pro:

    Hi Marrez, Thank you so much for your kind words. We’re so happy your visit went so smoothly. We are also extremely happy to note that you are able to sleep in peace and no longer have bedbug issues. We’d love to continue providing great service to awesome customers like you. Thanks again!

    Reply created 10 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2018

    Pest Control

    Moe is professional and nice person. Mice and pest got controlled. Best an affordable pest control service provider in Toronto area

    Answer from pro:

    Hi Felix, Professionalism, punctuality and efficiency in providing excellent service to all our customers is our main priority and we work hard towards achieving our goals. We are glad to note that you are happy with the service provided by our technician.Thanks once again

    Reply created 10 Sep 2018
  • Review from Jen Jilany
    Rating: 5 out of 5
    Review left on 2 Sep 2018

    Ant extermination

    We had an urgent need for ant control in our home as we only had a few days to get it onto the market. PestEnd was very responsive and helpful and were able to accomodate our immediate need by sending out a technician - Moe - the very next day! The treatment was effective within a few days - in time for putting our house up for sale. We are grateful and will definitely use PestEnd again in future.

    Answer from pro:

    Hi Jen, we truly appreciate you for taking the time to share your experience. At Pestend we understand that your pest concerns require urgent attention.That is why we stand for fast, efficient, and effective services. We are happy to hear that our technician Moe was successfully able to resolve your issue! Best Wishes, Pestend Team

    Reply created 13 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Sep 2018

    Fast and efficient

    Wasp nest in back yard, dealt with quickly and efficiently. Tony explained what he was going to do, how he was going to do it, with some more information when he was finished. No muss, no fuss. Recommended.

    Answer from pro:

    Hi Timothy, Your positive feedback for our technicians is highly appreciated. It is only through positive feedback such as yours that we are able to maintain, and indeed where necessary,improve upon the service that we provide to our valued customers. Thanks once again

    Reply created 10 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Aug 2018

    Customer Service @ Tony

    Tony did an amazing job! He was very helpful and answered at my questions with no hesitation. He really knows what he is doing! He can prepared and was very professional. He went above and beyond! Very good customer service and he definitely enjoys what he is doing! Tony is the best!

    Answer from pro:

    Hi Sharon, Thank you so much for the positive feedback and are glad to note that you found our service valuable. Promptness and diligence in providing good service and achieving good results is our main goals and we are happy that we could deliver the best.

    Reply created 4 Sep 2018
  • Review from A happy customer
    Rating: 5 out of 5
    Review left on 27 Aug 2018

    Ant removal

    Moe our technician was fantastic! We struggled to get ride of ants in our home. We called Moe and he was so helpful and solved our problem! We would definitely recommend his services. Thank you Moe!

    Answer from pro:

    Hi Ah, Thank you so much for taking the time to write a few lines for our technician and our services. It means a lot to us as this gives the technicians the encouragement and drive to work harder and provide good results. Thanks once again.

    Reply created 4 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2018

    Pharaoh Ants Removal

    We were extremely satisfied with the Pestend service experience. The technician was right on time with the appointment and very efficient in explaining the issue and what would be done to resolve the problem with the Pharaoh Ants. The next morning we were concerned as we had an influx of ants and called Pestend again who got immediately in touch with the technician and reassured us not to worry as the course of events taking place were very normal as the ants had found the baits set up for them and were in the process of taking those to the nest(s). Sure enough everything played out as planned. In a few days they had disappeared.

    Answer from pro:

    Hi Mr. T, Dealing with pest issues or any kind of crawling insects is extremely frustrating and time consuming. We are very happy to note that technician was able to provide good services as per your requirements and satisfaction. Thank you once again for taking the time to write a few lines appreciating our services and technician concerned.

    Reply created 4 Sep 2018
  • Review from Customer of Pestend Pest Control
    Rating: 0 out of 5
    Review left on 22 Aug 2018

    Still have bugs after heat treatment

    We had a heat treatment done after finding several baby bedbugs in the night- we’d been inspecting due to bites and followed the help of our cat who is an epic hunter. The company assured us that we did not need to get rid of any furniture and we didn’t need to prep the apartment- the bugs would be gone in one day. We did get rid of the mattress and bed as a precaution, it was tainted anyway. Within days I had found new fecal matter on the new bed and a bug skin. The company insisted they needed a live bug for the garuntee to be in place. So they did a “residual spray” and assured us it would kill any more bugs. Now a week later I have been finding more evidence and the company is insisting we do not have bedbugs regardless of the dead bed bug in the trap (they say it’s a beetle- I disagree) bites and skins & itchy cat as well. We are now paying for another company to treat our stuff as we move. I would not recommend this company. I felt they used very bias opinion based “inspections” to get out of helping us with our problem. And honestly feel taken advantage of in a traumatic time.

    Answer from pro:

    Hi. Thank you for sharing your feedback. We are saddened to hear that despite our best efforts you are still unsatisfied with our services. When we had initially provided you a consultation (July 23 ,2018), it was clearly mentioned by the technician that there was no bed bug activity and or evidence found in your unit. At the time, since your property manager had agreed to reimburse you for the amount of the treatment, you had decided to continue and proceed with the heat treatment for your own peace of mind, despite the results of the consultation. However, once the extermination was being performed at your property you started insisting that we price match and reimburse you the amount that you had already paid, as your property manager thought he could get a better quote. Even though that was very unreasonable at that point, we had still agreed to discuss the matter, if you were able to provide us quotation from a reputable company, but you were not able to do so. Then, after a few days you started demanding a refund indicating that we had failed to provide you complete elimination and that you were getting bites. At that point you told us that you had a live bed bug in a jar. As a result, we had agreed to provide you a full refund if you were able to provide us any evidence. When we asked you to schedule an inspection the following day to verify if in fact you had found a bed bug in order to issue the refund, you changed your statement from having a live bedbug to having only a shell and asked us to provide you a follow up service instead. We gladly provided you a follow up service (Aug 02, 2018), and again no evidence was found in your unit. Furthermore, once again after a few more days you got back to us with a picture indicating that you found a bed bug stuck in bed bug monitor. However, upon inspection (Aug 20, 2018) it was found that it was merely a beetle and dead spiders, and again no bed bug activity (live or dead) was found on either the mattress or the bed frame. At Pestend we work very hard to deliver our customers the highest level of customer service. We are disappointed to hear that after our best intentions and efforts you do not feel this way. Again, we would recommend that you consult a doctor to determine what may be causing what you think are bites on your body. Best Wishes, Pestend Team

    Reply created 29 Aug 2018
  • Review from Hilda
    Rating: 5 out of 5
    Review left on 21 Aug 2018

    Very, very pleased!

    We live in SE Burlington. We had had quite a lot of flying ants for 2-3 weeks. Soon, apparently, to become carpenter ants! Our various amateur methods did not work. Desperate one Sunday, we called a couple of places. Pestend answered in person, even on a Sunday. Alex, their technician came at 11:30 am the NEXT day. He was on time, conscientious, respectful, pleasant, professional and attentive. He carefully explained things to us, and also, gave us a couple of prevention tips. After meeting him, we had zero qualms leaving him alone in our home for the almost 2-hour procedure. He left our home very neat. After 2-3 days, the ants were totally gone. A big thank you! Helen and Ed Kearns.

    Answer from pro:

    Hi Helen & Ed, We strive to provide the best services to all our customers and ensure that our technicians deliver their services with professionalism and diligence. Thank you so much for the positive feedback.

    Reply created 4 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Aug 2018

    Removed hornet nest

    The person who answers call originally was pleasant and clearly spoken, she booked the service for following day and it was holiday Monday so I was happy. The gentleman who showed up was on time, introduced himself, courteous. Worked in timely manner, worked safe, cleared up the nest to make it safe for my family. I would recommend your company

    Answer from pro:

    Thanks Debbie for your nice and appreciative words about me and my company.We at Pestend strive hard to make our customers happy and satisfied.Your Technician Moe

    Reply created 21 Aug 2018