Pestend Pest Control

Rating: 4.9 out of 5

Pestend Pest Control reviews (1448)

  • Review from Satisfied Customer
    Rating: 5 out of 5
    Review left on 4 Dec 2017

    Mice control

    The technician Moe was very friendly and answered all of my questions. We’ve had no evidence of any further infestation after he treated the property.

    Answer from pro:

    Thank you for leaving review! Moe always leaves his customers feeling educated, and confident that their pest issue will be resolved. Best Wishes, Pestend Team

    Reply created 7 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2017

    Inspection

    Naseer from Pest End was fantastic! He was thorough in his inspection of our home, knowledgeable and gave us peace of mind that the issue was in good hands. Olivia and Matti

    Answer from pro:

    Hello Olivia, Thank you for leaving a review, and mentioning our technician Naseer. His goal is always to leave his customers with a smile! The team here at Pestend is thrilled to hear such good feedback, and we are proud to be one of the leaders in pest control in Toronto. We are always here to help just one phone call away!

    Reply created 7 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2017

    Excellent service!

    Excellent service! They came quickly, identified the issue correctly and fixed it. Cannot wish more! On top of it very good communication at any phase before and after the fix.

    Answer from pro:

    Hello Shimon, thank you for leaving your kind comments! We stand by our fast, efficient, and effective service. Best Wishes, Pestend Team

    Reply created 7 Dec 2017
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 30 Nov 2017

    Wildlife and Pest Assessment

    I would not recommend this company. They came out, misdiagnosed the situation, charged sunsme and when I continued to hear noises in my attic I called them back and they said it ‘is the wind’. Treated me like a dumb woman. I called another company who came out, found the issue of mice...was kind and respectful. They immediately planted bait and followed up to make sure everything was okay. Pestend’s guarantee was a joke too. They were lazy, unhelpful, condescending and useless.

    Answer from pro:

    Hello Susan, thank you for taking the time to voice your concern. Customer feedback is very important for us, as we always strive to provide the highest level of service. After conducting an extensive investigation it has become clear that you failed to follow the technicians recommendations. The technician that visited your property clearly indicated on the service receipt that there was no sign of wildlife present in your attic. However, he did indicate that he found mice tracks leading into your attic and also recommended a mice extermination. Unfortunately you were convinced that the issue could not be mice, as you believed the noises you were hearing were to loud to be as such. For your peace of mind the technician installed wire mesh to seal a damaged area, which could potentially give access to wildlife. We were unable to perform the mice extermination because you were not convinced with our technicians findings. When you called back a few days later you were still convinced that the noises you were hearing had to be a larger animal.On the basis of you being convinced that it must be a large animal, the representative suggested it is possible that you were mistaking the noise with the sound of high winds affecting a vulnerable area on your rooftop. He also suggested that if you were still convinced that it was a wildlife issue, then you should monitor the noise in regards to what time of the day or night it is occurring, so we could determine if in fact you were dealing with something else besides mice. You then decided to call another company that also provided the same diagnosis. For that reason it is difficult for us to understand where we fell short of your expectations. Pestend Inc. prides itself at being at the forefront of providing excellent customer service, and we will continue to do so. Best Wishes, Pestend Team

    Reply created 2 Dec 2017
  • Review from sonia
    Rating: 5 out of 5
    Review left on 30 Nov 2017

    Cockroach Extermination

    Moe was extremely professional and on time for each visit. He was thorough and gave us reassurance that he will take care of the problem. He did a great job and we will recommend him to all our Family and friends. Thanks so much Moe! Sonia

    Answer from pro:

    Hello Sonia, we are glad to hear Moe was able to exceed your expectations, and We look forward to keeping all of your family and friends pest free!

    Reply created 7 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2017

    BudBug Extermination.

    We found 1-2 bedbugs in our new condo we just moved in. Called up Pestend immediately they arranged Moe to do the first spray within 2 days. We were very well informed of what steps (wash all clothes and bedsheets and pillows) to be taken before they spray. When Moe came to our house he was very professional and explained to us whats going to happen and told where all he is going to spray. I was done within 1 hour and asked us not to enter for atleast 6 hours. We found no bugs after that. They did a second fellow up after 14 days and did the same thing to make sure the condo stays bug free. i could recommend they service!!!

    Answer from pro:

    Hello Ashokr, we truly appreciate you for taking the time out of your day to leave us a review! No one should feel uncomfortable sleeping in their own bed. We are glad to hear Moe was able to resolve your issue. This is why we do what we do.

    Reply created 7 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2017

    Treating Carpenter Ant problem

    We were having a Carpenter ant problem in the house. Moe from Pestend came in and explained the cause of the problem and not only treated the house for the Ants but also recommend we cut back the trees around the house that were touching the roofline as the ants climb the trees and get into the house from the roof. He explained that he could solve the immediate problem, but the issue would persist if we did not do something about the trees. I thought this was extremely helpful and thoughtful. He was thinking about a longterm solution. He was very informative and extremely a pleasure to deal with. I would definitely recommend Pestend if you have any pest issues.

    Answer from pro:

    Hello Robert, thank you for leaving a review, and mentioning our technician Moe. His goal is always to educate his customers so a proactive approach can be taken. The team here at Pestend is thrilled to hear such good feedback, and we are proud to be one of the leaders in pest control in Oakville. We are always here to help just one phone call away!

    Reply created 7 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2017

    Bedbugs

    That’s awesome i tray for first time and mr Naseer take care of everything so all the bugs dead right away .. i m very happy with this company and recommend

    Answer from pro:

    Hello Yaser, we truly appreciate your kind review of our services. Fast, efficient and effective services are what we stand for. We are glad to hear Naseer has exceeded your expectations

    Reply created 7 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2017

    Mice removal

    Moe was our technician. He was great. I dont see any mice issues. It has been 2 months now. He followed up to check on the quality of the work. Very friendly. Summary. Good job

    Answer from pro:

    Hello Marwan, thank you for taking the time out of your day to leave us a review! Moe's goal is to always leave his customers with a smile. We are happy to know you are pleased with our services

    Reply created 7 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2017

    Bedbugs

    I never had this problem since m in Canada.. but I believe having bedbugs is worst than having crocodiles .. I called this company and had a great service from Nasser ... very satisfactory

    Answer from pro:

    Hello Rob, dealing with bed bugs can be very difficult and frustrating. That is why Naseer makes it a priority to educate his clients, and resolve their issue in the most efficient and effective way possible.

    Reply created 7 Dec 2017