One Call Reno reviews (47)

Review from HomeOwner
Rating: 5 out of 5
Review left on 20 May 2011
Replacement Bay Window
We wanted to replace the original bay window in our living room with new windows, and to have the ability to open some of them as the originals could not be opened. After some research we ended up going with One Call Reno to handle our replacement windows. Mark did a great job of going over the options and what they had to offer, and the installers were quick and professional. We've had the new windows for a few weeks now and are very happy with them. I'd recommend One Call Reno to others. Thanks guys!
Answer from pro:
No worries Ian, its our job to make you guys happy! One Call Reno is really excited for you as we understand the importance of not only investing in windows that are aesthetically nice, but also, functional! Especially in the living room where just the right amount of ventilation is needed all year round (except maybe the winter)!
Reply created 31 Jan 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 17 May 2011
21 Windows, Patio Door, and Double Front Doors
When we purchased our house back in 2009, we knew the windows and doors would need to be replaced as they were original to the 26yr. old home. We also knew this would be a significant cost, so wanted to ensure it was done right - we did our homework when it came to selecting the right company. We received 3 quotes. Two from fairly large companies, and the other from One Call Reno. I don't know...there was just something about these guys that gave us a good feeling. We wanted more of a custom look to our windows and doors, and they seemed more willing to be flexible than the other two competitors. As we're pretty picky, we also wanted to go with a company that would be easy to work with, and felt strongly that One Call was the way to go. Well, we just had the products installed and couldn't be happier!!!!!!!! Not only do the windows and doors looks absolutely gorgeous (and have completely changed the look of our home), but the internal woodwork is AMAZING! These guys know their stuff, and I'm so glad we went with them, vs. one of the more "cookie cutter" window companies. I would be willing to provide a reference for them at any time....they were worth every penny!
Answer from pro:
THANK YOU JENNIFER! With One Call Reno, we DO IT ONCE and DO IT RIGHT!! We are extremely happy that you chose us for what is truly and investment as we had a pleasure working with you too! The smallest things really do make a significant impact on the overall look! As well, One Call Reno is extremely thankful that you are confident to refer us to your family and friends!
Reply created 31 Jan 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 May 2011
Windows and doors
Great Value I used these guys to do half my windows and used them again to finish all windows and doors. They look beautiful, energy efficient and work smoothly. Highly recommend them.
Answer from pro:
Thank You Miguel!!! One Call Reno is very appreciative of your comments! A lot of people that are in need of replacing all their windows and doors in their home, become overwhelmed and hold off doing any work entirely. One method we would recommend is to divide the entire project into two, if needed; to complete half of the house first, and then when the opportunity comes, to complete the rest of the house! One Call Reno will finish your full house in NO time!
Reply created 31 Jan 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 May 2011
18 Windows & 1 Door
Mark and his guys were a pleasure to work with. He walked us through his window options and recommended a greenstar foam filled product for our house. We placed our order with him in March and promised that they would be installed by the 3rd week of April. His crew was polite when they came and measured the windows and during the installation process. It took 2 days to install 18 windows and 1 door. The windows have made a huge difference in our 26 year old house. I’m looking forward to the lower cost of energy they will save me on my heating and air conditioning bill!
Answer from pro:
Thank You Rajinder!! One Call Reno is glad that you are happy with the outcome and quality of your windows and door! There really is an array of choices when it comes to windows and doors which is why at One Call Reno we have experienced professionals to make everyone's lives a lot easier. We personalize every option to suite everyone's needs and budget!
Reply created 31 Jan 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Mar 2011
Window Replacement
Mark and Rich came in to do a window re-installation, for a window that was ordered incorrectly. At first I was very worried that the finishes and trims around my window would be damaged as my contractor had built the trims completely around the window frame. However they came in an assured me it would look as good as new. I was very satisfied with the result (SEE THE PICS!). Not only that, they also provide excellent customer service. They completed a job that my previous contractor did not finish which was latexing all the windows in my house. Even though they were running a bit late for their next job! The only reason I have rated them 9 out of 10 is because the original window order should have been ordered correctly. But other then that I hope to have them do my doors one day as well.
Answer from pro:
Thanks Michelle!! The team at One Call Reno is glad that you liked the work and level of professionalism. We are sorry that the last window had to be reordered but we are happy that everything else exceeded your expectations. If you ever need any other work done in the future, don't hesitate to call your neighborhood contractors at One Call Reno.
Reply created 17 Jan 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Mar 2011
All windows in the house, front door, porch enclosure
I was surprised at their level of experience and expertise. The salesman seemed to know what I needed better than I did and was very helpful with his suggestions and advice. The installer tole me had had over ten years experience and really worked accurately and pleasantly - nice to watch. Thanks guys!
Answer from pro:
Thank Parvinder!! We are truly happy that we could help make your home more beautiful and energy efficient. It was a real pleasure working with you and if you ever need help with other projects, we will be more than pleased to do the work!!
Reply created 17 Jan 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 17 Feb 2011
Window replacement
Richard and Mark were exceptionally professional and knowledgable. When Mark first came to my home in December I had a problem with my new born daughter's room being too cold, it was facing north and it was above the garage. So Mark recommended that we remove the whole from "Brick to Brick" as he mentioned and we reinsulate around the window and change the frame to vinyl with triple pane glass. We accepted his proposal and gave him a deposit. Aproximately 5 days later Richard showed up to make the final measurements. The following day Mark called and arranged the installation day which I was surprised was much quicker than I originally thought it would be. When Richard showed up to do the installation my daughters window was opening on the wrong side. So I told Richard and he quickly dismantled the window and switched the side that opens. I was very inpressed with his ability and knowledge. I saw how he foamed all around the window inside and outside it seemed he wasn't worried about using to much. As he was finishing the window me and my wife could feel a big difference in the worth of the room. Overall I was very impressed with this company. I did alot of research before making my final decision. I would recommend everyone to have this company do your windows and shop around before they come to your home that way you will see how good of a company they are and what a great low price they offer.
Answer from pro:
Thank you so much Shawn. We really appreciate your support. Im glad that you really felt the differnece that a new window with a great installation can do for your home. Insulating around windows does make a big difference between a warm room and a cold room. We recommened all homeowners that are planning to change their windows watch for a good amount of polyurethane foam around the frame of the windows. Shawn we really believe in customer service so any questions you may have feel free to call us, we are here for you. We are looking forward to the chance of making the rest of your home warm and beautiful. Sincerely Mark
Reply created 27 Feb 2011