Windowtech

Rating: 4.9 out of 5

Windowtech reviews (657)

  • Review from Customer of Windowtech
    Rating: 5 out of 5
    Review left on 27 Nov 2017

    Window and door replacement

    We were VERY impressed with this company. They were efficient, on time, clean, and had top quality products. The gentleman, Jerry, who arranged it all, was knowledgeable, and answered any questions or concerns we had. The installers also worked efficiently, and did everything to perfection. I have already recommended this company to my friends. Thank you, WindowTech...Elizabeth and MCenanovic

    Answer from pro:

    Thank you Elizabeth for relaying your experience with us via homestars. We're very pleased to hear that everything went seamlessly for you, and we will be sure to let Jerry know just how happy you are with the end result. Thank you for your recommendation!

    Reply created 28 Nov 2017
  • Review from Customer of Windowtech
    Rating: 5 out of 5
    Review left on 23 Nov 2017

    Quality, speed and price

    I have to admit when it comes to doors and windows, windowtech is simply the best. I did my research and met with about 15 window companies, but there was only one that met my expectations which was getting top quality with the right price and in a reasonable period of time. I do recommend windowtech.

    Answer from pro:

    Hello, We're so appreciative of the time you took out to write this and explain your experience. We always aim to provide each and every customer with first rate service and we're so happy to hear you felt you received exactly that.

    Reply created 28 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2017

    Replacement of windows in my solarium

    Great representation by Jerry the sales Rep: prompt courteous and professional service by the installers. Thorough clean-up job after installation. Many thanks and I highly recommend the company to anyone and everyone. Sincerely, Mrs. Hermina Hooper

    Answer from pro:

    Hello, thank you for relaying your feedback to us through homestars. We're very appreciative of your comments. It is wonderful for us to hear of your complete and utter satisfaction. We wish you the best and hope that we can work with you again into the future.

    Reply created 28 Nov 2017
  • Review from Basil
    Rating: 5 out of 5
    Review left on 13 Nov 2017

    Patio Door and Window Replacement

    Our home has been greatly improved and couldn't be more happier. We can't say enough about the service and product. In the summer, when I met Ken, the sales manager for the first time, I was impressed by his punctuality, professionalism and respectful attitude. He patiently went through an explanation of the parts, benefits etc of vinyl windows, as there is a lot to know! We had already had 3 other companies visit us before Window tech, but Ken was the only one who had made the effort to bring along window samples to show us. He methodically explained the components of his window samples to us. We were impresses by the quality of the vinyl, German locking system, and glass. He answered all questions in detail. Later, whenever we contacted Ken via email, he was prompt in his responses. We decided to choose Windowtech because of the quality of the windows and the competitive pricing. We visited a neighbouring house to view their new windows and we were very happy with what we saw. Within 2 - 3 days, of signing, the installer arrived to measure the windows and exactly as promised, 5 weeks later our windows were ready and the installation date was set. The team of installers worked for two days on our house. They ensured that beds / carpeting were covered with tarps, they swept up the installation debris and ensured that my yard was cleaned up before they left. No more drafts! Besides being beautiful windows, we don't feel any chill...should have had these windows years ago! I have been very pleased with the follow-up service that Ken and the team have provided. Immediately after I called Ken to discuss a few touch-up needs, he visited on a Saturday morning to address my concerns. The following weekend, a representative from Vinyl windows was at my home to complete the touch ups. The next day, a rep. was at my door to return a screen that needed some adjusting. It's great to find a company that stands by their product. I have since recommended Window Tech to my sister who has made an order with them. I speak highly of Window Tech to anyone who is interested in new windows!

    Answer from pro:

    What a lovely, detailed review B.Lee! We're so appreciative of the time you took out to write this and explain your experience. We're also glad that you found Ken to be very helpful in your decision making process. Your satisfaction is our satisfaction, thank you from our entire team for your recommendation.

    Reply created 13 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2017

    Windows and Doors

    Excellent and amazing work! From beginning to end. Very professional and very good to work with. Communication was clear and all installation was done on time. Will refer to others a and get further projects done woth

    Answer from pro:

    Hello Don, We're all very pleased to hear of your satisfaction with your recent project and are glad that overall, everything went just as you had planned. Thank you for your lovely feedback Don, it is appreciated by all.

    Reply created 13 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2017

    New front doors. Double doors

    Oleg Gladden met with us in October to look at door catalogues. He was most helpful with his suggestions. The doors were ordered and the space measured November 9 our new doors were installed. It was a tidy job. Installation well done. Our experience with Oleg was great from start to finish! He is knowledgeable and professional. We knew we were in good hands and we are so pleased with our doors! We have shared Oleg's name with many family and friends. We are very pleased with Oleg's work and this company. We will keep you in mind again. Thank you so much. :--) Gloria and Thomas Haddrath

    Answer from pro:

    Thank you Gloria for choosing Windowtech for your front door replacement project. We're very appreciative of your kind comments regarding Oleg and your installation crew. We hope to have the opportunity to work alongside you again into the future. Thank you for your business!

    Reply created 14 Nov 2017
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 6 Nov 2017

    New Door installation

    Windowtech has repeatedly dropped the ball in terms of service. We had a number of quotes for the installation of new doors at our home and we did not select the least expensive choice but what we thought was the best quality...wow were we mistaken. Our experience has been a non-stop series of headaches and problems. The after sale service is abysmal, they miss appointments, the wrong products are installed, they don't communicate well, you have to beg for an itemized listing of what you have purchased. All in all this simple job has turned into a large undertaking. I recommend you steer clear of Windowtech if you want to minimize hassles and receive quality products and services, there are many more options out there and I can't imagine that dealing with any of them will be as laborious as hiring WindowTech.

    Answer from pro:

    Dear DMDB, This is very troublesome for us to hear, your satisfaction is important to our entire team and we'd like to apologize for the inconveniences you have encountered. We would like to make this right by you, and would appreciate if you could give us a call with more information and specific problems so we can fix it right away. Please, call us at 905.553.7776

    Reply created 13 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2017

    Windows

    We have had Windowtech install twice over the last three years and excellent quality with reasonable pricing and Jerry our representative was very friendly and Chris our installer was excellent I would recommend them to my friends

    Answer from pro:

    Hello, Thank you for choosing Windowtech! We're very appreciative of your loyalty to our company, and we cannot thank you enough. Thank you again for your wonderful feedback. We hope to work alongside you again into the future.

    Reply created 6 Nov 2017
  • Review from Customer of Windowtech
    Rating: 5 out of 5
    Review left on 28 Oct 2017

    Windows

    WindowTech provided professional service with a good quality product. Oleg, the installation manager, ensured everything was taken care of during the process from sales to installation. Chris, the installer, did an excellent job. My windows look great.

    Answer from pro:

    Thank you for reaching out to us and relaying your exceptional experience on our homestars page. We're glad you found Oleg and our installation crew to be prompt and efficient in their work. Thank you so much from our entire team here at Windowtech!

    Reply created 30 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2017

    The product is excellent and services was the best

    The workers were awosome they were nice, polite very gentle men I really appreciate their jobthey are working like honest like they are working for them self like their own house very honest. I would like to go for my reminder windows hopefully next year. Thank you so much WINDOWTECH

    Answer from pro:

    Wana, thank you for choosing Windowtech for your window renovation project. We're all very pleased to hear of your satisfaction with your recent project and are glad that overall, everything went just as you had planned. See you next year!

    Reply created 26 Oct 2017
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