Dr. Clean Air

Rating: 4.8 out of 5

Dr. Clean Air reviews (59)

  • Review from Customer of Dr. Clean Air
    Rating: 1 out of 5
    Review left on 4 Aug 2020

    Messy

    We used Dr Clean Air awhile ago and were not very satisfied with the mess they left behind. Friendly enough but they didn’t clean up and left metal pieces from drilling into the duct work laying all around our basement.

    Answer from pro:

    Who are you What s going on with HomeStars review I'm getting reviews from people I never served Is there someone else using our company name out there to hurt us Who is this client saying so Who are you in the only one in this company serve so I must know if there was an issue or a complain While ago

    Reply created 5 Aug 2020
  • Review from Michel Cups
    Rating: 0 out of 5
    Review left on 16 Jul 2020

    They Contaminated our Home

    Worst experience of our lives. Their truck had an old broken vacuum bag and all the old dust and debris that was inside of it (from other people’s homes) got sucked in all through our house. Dust and debris everywhere: the carpets, our clothing, our vents… every room, everywhere. We had to pay thousands of dollars to have the entire house properly cleaned. The owner’s solution for all our troubles: to give us a free furnace filter to clean the particles out of the air. Not even a refund let alone cover the cleaning costs. In addition to all that, they did not follow any NADCA protocols. They didn’t cover the vents. They didn’t even remove the cold air return grilles but instead bent every grill in the house by shoving their spray nozzle through the grilles. Because of this, their spray leaked down every single one of our walls. It permanently stained the walls and we had to paint every room in the house. I know this all sounds hard to believe, but it all happened. You can’t make this stuff up. And that’s truly not even the whole story. They are truly a complete circus company. The owner did not care that they contaminated our house, but was more concerned that we would give him a bad rating. For your own HEALTH, do NOT hire this company, hire someone reputable. Note: writing bad reviews is not something I do, this the first bad review I’ve written in my life.

    Answer from pro:

    Sir, are you sure we have served you ,, our company only serves Ottawa. 613-862-7578 i have no Idea who you are ,, I m not sure how Home stars allows this type of reviews without verifying if you are real customer or not . would you please confirm if you are mistaken us by the other companies name our phone number is 613-247-5959 Ottawa . please double check I have no Idea who you are and why you are slandering us with this review we just we dont know you please I would appreciate a call from you, maybe some one out there using our company name to serve in Toronto or else where

    Reply created 18 Jul 2020
  • Review from Razia Mavani
    Rating: 5 out of 5
    Review left on 18 Dec 2019

    Repeat Service

    I am a repeat customer for Dr. Clean Air!! First time was when I owned my house! Now having downsized to a condo, I called Dr. Clean Air. Service was so good & thorough I got the service for my dads condo!! Would definitely recommend Dr. Clean Air!!!!

    Answer from pro:

    My hounour blessed by serving thank you so much

    Reply created 19 Dec 2019
  • Review from Evan Cathcart
    Rating: 5 out of 5
    Review left on 26 May 2019

    Toxic mess no more

    I am very grateful for the owner, William, fitting me in on a Sunday. I knew the duct work etc was a mess following extensive renovations and the system was always spewing dust (and worse). Thanks to William's thorough (and on-time) efforts, I'm breathing clean and easy. I felt that I was in very good hands. Evan Cathcart, Ottawa

    Answer from pro:

    My hounour to serve you

    Reply created 26 Dec 2019
  • Review from Customer of Dr. Clean Air
    Rating: 5 out of 5
    Review left on 28 Mar 2019

    Great product

    I love these filters, you get what you pay for only 175 , great products and Excellent service. Thank you Dr. Clean Air. It was peace of mind . #Homes

    Answer from pro:

    Sir , It means too much to have this from a very successful real estate agent in the Ottawa region Thank you

    Reply created 29 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Mar 2019

    Duct Work / Lifetime Air Filter

    Honest family business that puts out only quality work. Thats what makes small business stand out vs competitors and big companies. I am glad we chose this company and will recommend to our friends and neighbours. The new filter provided is amazing. Thank you!!

    Answer from pro:

    Thank you so much Mike .. it's so rewarding when I see this type of compliments many thanks for giving me the chance to serve you

    Reply created 30 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Mar 2019

    Duct clean doe the whole house

    It was done professionally and they left everything clean. They were friendly and patient. Great job!

    Answer from pro:

    Thank you Sir It's my pleasure and honour

    Reply created 29 Mar 2019
  • Review from Customer of Dr. Clean Air
    Rating: 5 out of 5
    Review left on 17 Dec 2018

    Dryer Vent & Duct Cleaning

    Couldn't be more satisfied with the work and service i received from Dr Clean Air. They showed up on time, cleaned the duct & dryer vent thoroughly. Provided before & after pictures which i was very impressed with :) William was extremely honest and knowledgeable. I highly recommend Dr Clean Air. They did a fantastic job!!

    Answer from pro:

    It's my pleasure Thanks for giving us the chance to serve you

    Reply created 18 Dec 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 10 Nov 2018

    Overall Satisfactory

    I had them clean my ducts in the spring, and overall they were nice and I think did an alright job. They weren't too push on selling extra services. Also I would of liked an offer to see camera pictures of before and after the cleaning, but then again I didn't ask.

    Answer from pro:

    Thank you for the nice review I'll make sure i offer Pictures before and after .. Just to remind you for the next 3 years if you for any reasons you think the system is not as clean or not done right I'll be happy to come back

    Reply created 18 Dec 2018
  • Review from Lisa JS
    Rating: 5 out of 5
    Review left on 10 Nov 2018

    Excellent service

    Great guy. Fixed the ticking noise in my vents that would happen when heat/cooling system started. Drove me crazy. He spent 2 hours checking all the vents and adjusted a damper (100 year old house). No more noise ! Thank you!!!! Lisa

    Answer from pro:

    It's my pleasure Thank you for giving me the chance ..

    Reply created 18 Dec 2018