Don’t waste your time checking other companies, just contact Century Aluminum.
Our dormer did not fare well during the last wind storm in May. A large piece of dangerously sharp aluminum siding blew off and many pieces were loosened. With rain and more wind in the forecast, I was concerned about water damage to the structure and flying pieces that could seriously hurt someone. I needed something done quickly.
I contacted several companies with high Homestars ratings. All refused the job except for Century Aluminum. The owner, Gary, responded very quickly (very important and impressive) but said he could not do the job within a week. However, he came the next day and secured the siding (for free) until he could send a crew to fix it/replace it. I had not initially thought of asking for a temporary fix and think highly of Gary for securing the area before more damage could occur.
The other companies obviously did not care that serious damage/injury could occur if loose siding was left unsecured for a long period of time. I rate them as 0/10.
I also very much appreciate that Gary handles the estimate process. I have come to really dislike estimators/salespeople. All they care about is making a sale with little regard to customer satisfaction.
6 weeks later, the English-speaking crew arrived to replace the aluminum siding with vinyl and custom drip caps for the two windows. They did a very meticulous, professional and beautiful job – not shortcuts were taken. They treated my house and property as if it were theirs. They took the time to answer my many questions, interacted with me and did not have the usual disinterested attitude that workers often have and which I hate.
Matthew and Alex are the very best crew I have had working on this house in a long time. They take pride in their work, have excellent people skills, strong work ethics and care about customer satisfaction. It is so incredibly rare to find people like this. I was completely blown away by them. Thank you, Matthew and Alex. You were awesome and it was a pleasure having you around for they day.
Thank you, Gary, for the quick response and quote and your superior professionalism. The cost was extremely reasonable considering the amount of work involved.
Francine
