Watermart

Rating: 5 out of 5

Watermart reviews (650)

  • Review from Kathy Chin
    Rating: 5 out of 5
    Review left on 11 Oct 2019

    another great service with Watermart

    We've been with watermart for years and are very satisfied with the service each and every time. The technicians are always polite, reliable, friendly and knowledgeable; whenever I email or call the head office, they're always quick to respond and are happy to answer any questions I have. Would definitely recommend this company!

    Answer from pro:

    Hi Kathy. Many thanks for your business over the years. I'm so happy to hear that you have been consistently happy with our technicians and with the attentiveness of the head office. I also very much appreciate you taking the time to write us such a glowing review and for your recommendations. Please get in touch any time if you have follow up comments or questions. Sincerely, Dave & the Watermart Team.

    Reply created 22 Oct 2019
  • Review from Angelos Spingos
    Rating: 5 out of 5
    Review left on 9 Oct 2019

    Water Softener installation

    Donna and the whole team were very professional and courteous. They were upfront and informative with the pricing, the options available, and how everything works. There are warranties on the products and Watermart follows up with customers after the service has been completed. I highly recommend them.

    Answer from pro:

    Hello Angelos! Many thanks for taking time from your day to send us such a great review. I have passed on your kudos to Donna and she passes back her thanks. I'm very glad to hear that you were happy with the information, pricing and options presented to you. And yes, follow ups are invaluable as a tool for us such that we have an opportunity to improve anywhere we fell short. Please give us a call any time if you have follow up questions. Sincerely, Dave, Donna and the Watermart Team.

    Reply created 15 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2019

    Water filter replacement

    Have been a customer of Watermart for a number of years. Have always received prompt, courteous and efficient service from both the Technicians and the Owner. Would not hesitate to recommend the company. Suzanne

    Answer from pro:

    Hi Suzanne. Many thanks for your business over the years and for your kind words. I'm very happy to hear that you are happy with our service and that you recommend us. Please give us a call any time if you have questions. All the best! Dave and the Watermart Team.

    Reply created 15 Oct 2019
  • Review from Stan Ho
    Rating: 5 out of 5
    Review left on 25 Sep 2019

    Water filtration system

    Great customer experience & follow up. Staff who came into house was friendly, professional & experienced. We are very happy with the service Watermart provided. Would highly recommend it to anyone who’s looking to have water filtration system installed
  • Review from Customer of Watermart
    Rating: 5 out of 5
    Review left on 25 Sep 2019

    Water filter service

    I have been extremely satisfied with Watermart. The install of our filter and the annual service visits since then have all been done in a very professional way. We love the taste of our water! (Hard to drink water anywhere else!) I would highly recommend this company.

    Answer from pro:

    Hello! We certainly love to hear that our customers are happy with the way we do business - and love the taste of our water. It does get increasingly tough to drink restaurant tap water, doesn't it? Thank you so much for taking the time to review us and for recommending us. Please be in touch any time if you have any questions about your water. Sincerely, Dave & the Watermart Team.

    Reply created 25 Sep 2019
  • Review from Michael Ong
    Rating: 5 out of 5
    Review left on 10 Sep 2019

    Water softener install went very smooth and hassle free

    I was in the market for a water softener and was bent on a particular model. I found Dave from watermart through Google and he explained to me all the ins and outs of softener ownership. He gave me a good overview of the softener system. The install went smoothly and Ken the installer is able to work through my backsplit home plumbing. I was worried that it took work but it went really well. Ken and Dave are nice to deal with and I'm enjoying quality water now.

    Answer from pro:

    Hi Michael. I'm happy to hear that I was able to offer some insight into the different softener options out there. It's also great to hear that you are happy with Kens installation and enjoyed dealing with him. Thank you for your business and for taking the time to write us such a great review. Please be in touch any time if you have follow up questions. All the best, Dave, Ken and the rest of the Watermart Team.

    Reply created 12 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2019

    Water Softener Installation

    We had a water softener system installed after purchasing a new laundry machine and seeing that the problem of musty smelling clothes wasn't resolved. After only a few days, our clothes smell fresh, there are no more residue stains on sinks, and the amount of detergent, soap etc. we have to use has significantly decreased. Our experience with WaterMart was excellent - they are professional, honest, timely, without trying to up-sell. We would highly recommend!

    Answer from pro:

    Hello! It's so great to hear that the Watermart equipment you installed is solving the problems we set out to solve and that you are happy with our service. And yes, it is a strict company policy never to try to sell customers more than they need. In my mind the best way to do business is to be straightforward and not focus on sales - this creates happy long time customers and referrals. Many thanks for taking the time to write us such a great review. Please be in touch any time if you have other questions. Sincerely, Dave and the Watermart Team.

    Reply created 7 Sep 2019
  • Review from Hank
    Rating: 5 out of 5
    Review left on 4 Sep 2019

    Water Softener and Purifier

    It was a great pleasure dealing with Watermart. Donna the account manager answered all my questions in a timely manner. George the technician handled the job in a very professional way; he is polite and also accomodating. Overall it was a pleasant experience getting the water softener and purifer from Watermart. Would recommend it to anyone.

    Answer from pro:

    Hi Hank! I'm so happy to hear that it was a pleasure doing business with Watermart. Both Donna and George are great assets to the team and I feel we're lucky to have them. I've passed on your comments and they pass back their thanks. Many thanks for your business and taking the time to write us such a great review. Please let us know any time if you have questions about your new equipment. Sincerely, Dave, Donna, George and the rest of the Watermart Team.

    Reply created 8 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jul 2019

    Exceptional Service

    These people are always polite efficient on time and reasonably price. Dave is always available if needed which is rare, since his staff are so good. They have been servicing our water filtration system for a number of years and always do it right!

    Answer from pro:

    Hi Gary. Thanks for taking the time out of your day to send us your kudos. I'm happy to hear that you find our staff to be professional and that our pricing is reasonable. Please let myself or any of the team know any time if you have follow up questions. Sincerely, Dave and the Watermart Team.

    Reply created 2 Aug 2019
  • Review from Customer of Watermart
    Rating: 5 out of 5
    Review left on 19 Jul 2019

    Water filtration system cleaning and changing

    Watermart cleans and changes my filtration system every year. Its quick and easy. The water tastes amazing! The technicians do a great job and keep the area clean and tidy!

    Answer from pro:

    Hello. I'm so happy to hear that you are pleased with our annual service and with the resulting water. It's also great to hear that you feel our technicians do a professional job and treat your home as they would their own. Please give us a call any time if you have questions about your water. Sincerely, Dave & the Watermart Team.

    Reply created 22 Jul 2019
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