Watermart

Rating: 5 out of 5

Watermart reviews (650)

  • Review from Customer of Watermart
    Rating: 5 out of 5
    Review left on 19 Jun 2018

    Great tasting water, great service

    We are so lucky to have Watermart in the neighbourhood. We recently finished a 2 year renovation and Dave from Watermart worked with us from day one to make sure we got a system that met our needs. All of the employees have solid product knowledge and are extremely patient. We've had a couple of filter change services and each technician we've had in our home has been polite and knowledgable. We're happy to recommend Watermart!

    Answer from pro:

    Hello! Thank you so much for trusting Watermart to install water treatment equipment in your home during your renovation. Thank you as well for your business and your kind review. I'm so glad to hear that we met your expectations and that you are happy with our products and service. Please give myself or any of the team a call any time if you have follow up questions. Sincerely, Dave.

    Reply created 19 Jun 2018
  • Review from J. Dorsey Dorsey
    Rating: 5 out of 5
    Review left on 14 Jun 2018

    Annual Maintenance of Water Filter System

    As usual, Watermart service was efficient and completed as discussed. Communication with both Diana, who completed the work, and with Hugh who followed up from the office, was excellent. Once again, we can enjoy our filtered water with confidence.

    Answer from pro:

    Hi John and Julie! I'm so happy to hear that your service went without a hitch and that you were happy with Diana's work and Hugh's follow up. Please let us know any time if you have questions. Many thanks once again. Dave and the Watermart Team.

    Reply created 19 Jun 2018
  • Review from Kenneth Shapiro
    Rating: 5 out of 5
    Review left on 5 Jun 2018

    Whole home filtration system and drinking water

    We recently built a new home in North Toronto and I dealt with Dave regarding details about the system options I had to consider. He has great in-depth knowledge of everything and anything regarding water! This is a very professional company to deal with. From Dave (owner), to Hugh (office manager) to Ron (installer), it was a pleasure dealing with them. The equipment and system is absolutely incredible and the service was pain free! I highly recommend using this company for all of your water needs. Thank you Dave, Ron and Hugh!

    Answer from pro:

    Hi Ken. I have to say that, despite the new home build (and we've dealt with many), you were among the top of the "cool and collected". A real pleasure to do business with. Thank you so much for your patience, your business and for your great review. It is all very much appreciated. I've passed on your comments to Hugh and Ron who both say "thank you" in return. Going forward please let any of the team know if you have follow up questions or other water related questions. Sincerely, Dave and the Watermart Team.

    Reply created 19 Jun 2018
  • Review from massimo_ventura
    Rating: 5 out of 5
    Review left on 3 Jun 2018

    Fabulous Home Water Filtration System

    We have been dealing with Watermart for a few years now and got a complete home water filtration installed in 2015. Ron the Technician, was very professional, courteous, and explained what he was going to do for the install. The work was clean, competitive in price and the service from Dave in helping us choose a system to the technician Ron was just wonderful. Since then, we have had regular service and Ron always come on time and does a thorough check of the system to make sure it's working properly. I highly recommend Watermart to anyone looking for a water filtration system.

    Answer from pro:

    Hi Massimo. Thank you for taking the time to send us such a great review and for your business over the past few years. Ron is a great guy to work with and I'm very happy to hear that you were impressed by him as well. I have passed on your kind remarks and he passes back his thanks. Thank you as well for your recommendations - this is always the best way to get new business. Please feel free to give myself or any member of the team a call any time if you have follow up questions. All the best. Dave, Ron and the Watermart Team.

    Reply created 19 Jun 2018
  • Review from Marcia Williamson
    Rating: 5 out of 5
    Review left on 20 May 2018

    Water purification/filtration

    We are exceptionally pleased with the new installation of our Watermart system. We met Donna and Ron at the Spring Home and Garden Show, they were were so passionate about their product that we were totally engaged. We purchased their system and it was promptly installed. We are on a well and all iron sediments and smell have been removed from the water and we no longer have to purchase bottled water with our reverse osmosis system in the kitchen. We would recommend Watermart to anyone.

    Answer from pro:

    Hi Marcia. Many thanks for taking the time to write such a great review - and for your business, of course! Donna and Ron and exceptionally enthusiastic about water treatment. It's great to hear that that really comes across to customers. I'm also happy to here that we have solved your iron, sediment and smell issues and that you're pleased with the results. Please give any of the team a call any time if you have follow up questions. Many thanks once again. Dave.

    Reply created 1 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2018

    Water filtration system

    Great company! Reliable! Great service! Punctual! Professional! Request Diana to do your install from this company, she is the best!!! Have had service a few times from this company and have always been totally satisfied.

    Answer from pro:

    Hi Pamela. Thanks so much for submitting a review here and on Google. The whole team really appreciates the effort. And thank you for the kind words. I have passed them on to Diana and she passes back her thanks. Please be in touch any time if you have follow up questions - always happy to help. All the best. Dave, Diana and the Watermart Team.

    Reply created 19 May 2018
  • Review from Barb in Scarborough
    Rating: 5 out of 5
    Review left on 2 May 2018

    Water Flitration & Purification

    A big shout out to Watermart for a job well done! The entire team is excellent - sales, service and installation was seamless! I love my filtered water - it tastes great!!

    Answer from pro:

    Hello Barb! I'm so glad that you are satisfied with the bacteria solution we provided. Frankly, it was a very unusual request. But I believe that we've nailed it and you will no longer have to worry about any microbiological contamination in your tap water. Pleas

    Reply created 19 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2018

    Home water filtration system

    Great client service from sales to installation I would ensure they are on your short list as you shop around and helped to ensure I only bought what I needed. Excited to use the new system

    Answer from pro:

    Hi Rishi. Many thanks for your business and for taking the time to write us a great review. And yes...I do believe there's no sense in trying to sell someone more than what's needed or to "close the deal" quickly. It is really about developing a long term relationship such that when you need service you're happy to hear from us and also that you're happy to refer friends and family who need clean water. Please get in touch any time if you have follow up questions. Thank you once again. Dave & the Watermart Team.

    Reply created 30 Apr 2018
  • Review from Michelle Rose
    Rating: 5 out of 5
    Review left on 26 Apr 2018

    Drinking Water System Installation

    I highly recommend Watermart! From the get go, everyone I spoke to on the phone was extremely helpful and pleasant. Dave kindly and thoroughly explained all of the options to me on the phone and I was sent excellent information by email so I could make an informed choice relevant to our needs. Diana installed the water system in our kitchen a couple of weeks ago and she was absolutely fantastic--friendly, respectful and efficient! I also really appreciated her input regarding the style of faucet to install (she had extras in her truck to show me). Hugh followed up with a phone call the next day to make sure everything was working properly and I thought that was amazing. Overall, this is an incredible company that cares about quality product and customer service. I will not hesitate to recommend Watermart to everyone I know!

    Answer from pro:

    Hi Michelle. I'm super glad to hear that everyone you spoke to was helpful and pleasant and that the info we sent was thorough. It's also great to hear that you were impressed with Diana's performance (and her sense of decor). Concerning the follow up: I do find it most often the case that a company will do the work and get paid and not really seem to care if it all worked out well from a client perspective. So I like to hear that people appreciate the added care. Thanks in advance for your referrals! And thanks so much for taking the time to write such a great review and for your business. All the best. Dave, Hugh, Diana and the rest of the Watermart Team.

    Reply created 7 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2018

    Annual service

    Courteous professionals who were honest and upfront from the minute we got in contact. Email communication was clear, with upfront exact pricing. Accepted all forms.of.payment. Great service from installer! Quick and efficient

    Answer from pro:

    Hi Mike. Thank you very much for the great feedback. I'm very glad to hear we met you expectations and that we got everything done quickly and without hassle. Please get in touch with myself or the team any time if you have follow-up questions. All the best. Dave.

    Reply created 24 Apr 2018
Get in touch