Dmitri and his team had helped me with the demolition and installation of new tiles and backsplash for my kitchen, foyer, and powder room. As with all significant home improvement projects, I had worked with all sorts of tradespersons (I counted at least 8) and I definitely felt that Dmitri was the most professional tradesperson I had worked with. He was very meticulous and would ensure that everything was done to our satisfaction. He was always very punctual and was very respectful and courteous to my family while working on the job. Dmitri was also transparent with his pricing, and offered to refund a portion of the cost because some work did not turn out to be as complicated as he had quoted. He was always very accommodating with his time, and had to wait and return a few times more than would have been necessary due to other tradespersons being late with their schedules. He even went above and beyond for me when one tradesperson had left without completing his work, and Dmitri called on a favor from one of his friends to come by on really short notice to complete an unfinished job that another person had left behind in order to help my home improvement project stay on schedule.
These days, I find it rare to meet someone like Dmitri who has a high level of accountability and professionalism. I can easily see how he has earned the “Best of 2011” award, as it is well deserved.
