Reid's Roofing Ltd

Rating: 4.9 out of 5

Reid's Roofing Ltd reviews (246)

  • Review from Faye Anderson
    Rating: 5 out of 5
    Review left on 17 Aug 2023

    Siding and Flashing Installation

    If you are looking for quality work at affordable pricing, look no further. This is a great company! We hired them several times for different jobs and couldn't be happier. The workers are punctual, professional, knowledgeable, and very friendly. Their work is A-1! We highly recommend this company!

    Answer from pro:

    Thank you Faye! It is always a pleasure doing work with you and being able to be apart of your home needs and transformations. Thank you for your continued support. We appreciate you sharing this with us!

    Reply created 28 Aug 2023
  • Review from Customer of Reid's Roofing Ltd
    Rating: 5 out of 5
    Review left on 17 Aug 2023

    Roof repairs

    We found Reids Roofing very helpful in finding solutions and Jake has been very helpful and informative. All of our questions were taken seriously. We are hoping to engage Reids Roofing for two significant projects in the near future. It is clear that quality and customer satisfaction is very important.

    Answer from pro:

    We certainly appreciate Jake's professionalism and knowledge as well. We all learn new things from him as well! Thank you for sharing these kind words with us and the continued business. We look forward to sharing more of our Company with you. :)

    Reply created 28 Aug 2023
  • Review from Customer of Reid's Roofing Ltd
    Rating: 5 out of 5
    Review left on 14 Aug 2023

    Garage Roof, prompt professional and helpful

    Everyone I spoke to at Reid's was responsive and professional. They followed up on my quote and sent someone out to confirm that the colour I picked for the garage roof would match the existing house roof. Installers were friendly and left the space tidy afterwards.

    Answer from pro:

    We are glad everything went well from the initial call, to the estimate then to work completion. We appreciate the kind words shared with us! We are glad we could be apart of the experience with you.

    Reply created 28 Aug 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2023

    replace shingles on our home/attached garage

    My husband checked various other roofers plus reviews and we decided on Reid's Roofing Ltd to replace our shingles. I must say work was done in a day and top quality workmanship. Everything included in package well explained and left us with no other questions or concerns. Looks great!

    Answer from pro:

    Thank you very much for sharing this with us! We are glad we were able to exceed your expectations. All the best!

    Reply created 28 Aug 2023
  • Review from Devin Baillie
    Rating: 5 out of 5
    Review left on 13 Jul 2023

    New roof and eaves troughs

    Got a new roof, new eaves troughs. The work seems to be excellent, no complaints about the quality of the product or the workmanship. The roofers were great about answering questions that I had about the installation, and the eaves trough guy listened and made sure to install it exactly how I wanted so I could set up some rainwater collection afterwards. The only minor complaint would be that they could be a bit more proactive about communication. They came and did the roof as planned, but then I had to follow up about scheduling the eaves troughs, and again about a delay in filing the warranty.

    Answer from pro:

    Hi Devin, Thank you for the review. We hope you are collecting a lot of rain water with all the rain we have been getting recently! We appreciate you entrusting us to complete your home renos, everything looks fantastic. As for the communication piece, we are actively working with everyone in the office to ensure every moving part of a project receives the information they require in a timely manner. Thank you again for the feedback! All the best:)

    Reply created 26 Jul 2023
  • Review from Customer of Reid's Roofing Ltd
    Rating: 3 out of 5
    Review left on 27 Jun 2023

    Tin Roof install

    It was a bit of a surprise when I got the call saying that roofers would be showing up. But hey, great I wanted the job done. Wish the contractors that showed up had communicated a little better, they parked a garbage trailer in front of my garage blocking my use without asking me. The install was quick and efficient, however, there are still lingering bits of debris that could have been cleaned up better.

    Answer from pro:

    Thank you very much for providing us with this feedback. We absolutely want to do our best to ensure the homeowner is kept in the loop and aware of the install start date. We apologize for the dump trailer causing this inconvenience for you as well. We will be sure to pass this to the team so we can actively work on this. If you would like to further discuss this, please feel free to give our office a call and we will be happy to assist you. We wish you all the best this summer!

    Reply created 29 Jun 2023
  • Review from Customer of Reid's Roofing Ltd
    Rating: 5 out of 5
    Review left on 23 Jun 2023

    New roof installation

    The team was great! Followed up after intial quote to give me update and suggested different shingles immedietly when initial shingles chosen were discontinued. The safty manger was also on site a few times to enusre the roofing team was complient. They also were flexible with payment plan that accomodated my situation, which was greatly appreciated.

    Answer from pro:

    We will be sure to pass your kind words to the whole team at Reid's! We really enjoyed hearing about your experiences & we wish you the very best this summer!

    Reply created 26 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jun 2023

    New Black Malarkey Roof and Eavestroughs

    Jake was excellent to deal with. We have a very large and complex roof line. Reids Roofing crew removed the old shakes and replaced the roof in just over 2 days. They would have finished in 2 days if I had not requested double capping. The dumpster was emptied twice and removed off our driveway immediately. They also topped up over 3500 square feet of insulation and replaced our eavestroughs and put covers on them. The roofers, insulators and eavestrough crews were very professional and knowledgeable in their work.

    Answer from pro:

    Thank you very much for sharing your experiences with us! We have to agree that this project has turned out fantastic and we thank you for allowing us to help create your dream home. BTW, We have received a number of calls complimenting your home! Thank you and it has been a pleasure working with you.

    Reply created 23 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2023

    Roof Replacement

    We found Reid's Roofing by searching on Homestars. We had about 5 quotes but selected Reid's Roofing because of their due diligence in preparing the quote and their integrity. The crew was fantastic, very fast and the new roof looks great.

    Answer from pro:

    Thank you kindly for your review Henry! You can always expect honesty, integrity and a desire to service from every Reid's team member. Your roof looks amazing and you have great taste in shingles.

    Reply created 2 Jun 2023
  • Review from Customer of Reid's Roofing Ltd
    Rating: 5 out of 5
    Review left on 26 May 2023

    Roof re-shingled

    They were on time and did a good job. The roof looks great. I'm even more happy that it was more affordable than the other companies I received quotes from.

    Answer from pro:

    Thank you very much for entrusting us to complete your roofing project. We appreciate the kind words!

    Reply created 29 May 2023
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