Lancaster Custom Cabinets & Closets Inc.

Rating: 4.7 out of 5

Lancaster Custom Cabinets & Closets Inc. reviews (78)

  • Review from Customer of Lancaster Custom Cabinets & Closets Inc.
    Rating: 5 out of 5
    Review left on 17 Feb 2024

    Complete Kitchen Renovation

    We cant thank Debbie and her crew at Lancaster Custom Cabinets enough for the stunning kitchen that they just installed this week. From our first meeting to the installation everyone was professional and easy to deal with. Their showroom has all the options so you can personalize your kitchen and the computerized model shows exactly what the kitchen will look like from all angles. The workmanship is exceptional and was completed in the timeframe we were given when we ordered. The installers were meticulous and neat and did not leave until they had cleaned everything up. Just thrilled with the cabinets and island. We highly recommend Lancaster and Debbie and Ralph! Sandra and Joe
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Oct 2023

    Master ensuite Reno

    We are so happy with the product and service by Lancaster. Santina exceeded our expectations! From the custom design to selecting cabinets and trim to the final installation. The install crew was meticulous. The install was perfect and they cleaned up after themselves. Two thumbs up. I highly recommend this team. Thank you Lancaster.
  • Review from Customer of Lancaster Custom Cabinets & Closets Inc.
    Rating: 5 out of 5
    Review left on 4 Apr 2023

    Kitchen Renovation

    We are absolutely thrilled with our Lancaster kitchen. It was a pleasure working with Ralph. He guided us through the design process and patiently accommodated our many requests. The quality of the cabinets and design surpassed our expectations. Every step of the way flowed seamlessly, from start to finish. Even the cabinet installers were professional, courteous and friendly. We highly recommend Lancaster Custom Cabinets to our family and friends. Thank you Ralph for making our dream kitchen a reality!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2023

    Custom Home Cabinetry

    We worked with Vlad from the beginning of our project, from our initial concepts to the final install Vlad was exceptional to work with. We were undertaking a large custom house build with a lot of cabinetry, so it was a big project. His ability to quickly create visuals in 3D software to help us picture our concepts to his own design ideas, his input was invaluable. Vlad personally went out to source the wood for our kitchen to ensure that each piece of white oak was up to standard. He met us at the paint shop to ensure we were able to see the samples in different lights before they went into production and was onsite during the install to ensure everything went smoothly. Vlad was so patient, was available for skype calls when we werent sure about something or needed some advice, he would quickly mockup something in his software and send it over to us to help us make decisions- he truly went above and beyond to ensure our project was a success. I cant say enough great things about our experience.thank you Vlad!
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 9 Mar 2023

    Good customer service

    Thank you Lancaster for a good customer service overall. Our consultant Vlad was super helpful in resolving design concerns and was very attentive to details.

    Answer from pro:

    Thank you for taking the time to write an honest review. We appreciate your feedback and hope you enjoy your Lancaster products.

    Reply created 10 Mar 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Mar 2023

    Amazing company and service!

    We recently engaged Lancaster to do a custom walk-in front hall closet for our new home. From the first interactions with Irena to the installation, we've had nothing but the best customer service and product quality we could have asked for. We were so happy with the result, we engaged Lancaster again to finish all custom units in the entire house. I highly recommend working with Irena - she will take care of you and knows her stuff.

    Answer from pro:

    Hi Rosie, thank you so much for taking the time to write a review. Irena has been a talented designer with Lancaster for many years and we are thrilled that you are pleased with the end-result. Our repeat customers are near-and-dear to our hearts and we thank you again for coming back to Lancaster time-and-time again.

    Reply created 10 Mar 2023
  • Review from Joe calvo
    Rating: 5 out of 5
    Review left on 8 Mar 2023

    Entertainment Unit / Closets

    Hello, I wanted to provide you with feedback on the recent design and installation of my entertainment wall unit and the built in closets for my master bedroom and hall closet. I'm extremely pleased with both the design and installation. The closets are so efficient that allow for all my clothes and shoes. The entertainment unit is simply beautiful and recipient of many compliments to that effect. Dealing with Irena was a very positive experience. She guided me to the best possible design. Overall, I'm very happy and would use Lancaster Custom Cabinets & Closets Inc. again. Maria Calvo

    Answer from pro:

    Dear Maria, thank you sincerely for the kind words. We truly appreciate your business and happy that you are thrilled with the end result.

    Reply created 10 Mar 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2022

    Installation of breakfast island and pantry

    We are very pleased with the excellent workmanship of Reza for the installation of the kitchen pantry and breakfast island.
  • Review from Julia Infantino
    Rating: 5 out of 5
    Review left on 7 Mar 2021

    Front entrance and 2 children's closet organizers

    One Happy Customer!! Thank you Santina for your expertise and design consultation on my custom closet organizers for 3 of my closets. I was uncertain and nervous as to how they would turn out as I do not have traditionally sized and many angled walls in all of our closets. Santina was patient, listened to what I wanted and created everything perfectly!! Everything is now organized and the space is well utilized. I will definitely be using them again and can't wait to work on my next project - my master closet. Highly recommend !!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2020

    Fireplace Units

    Lancaster installed custom fireplace units at my home today and must say, I was pleasantly surprised with the quality, execution and attention to detail right from the start to finish of this project especially during these pandemic times where the design was based through virtual consultations. I had apprehensions at the start that custom work would be very expensive but I must thank Irene for her design incorporating all my needs and being well within budget. Iago installed and he was a thorough professional ensuring every little detail was beautifully executed. The finish is flawless and am beyond satisfied.