Dr. Antenna

Rating: 4.6 out of 5

Dr. Antenna reviews (104)

  • Review from linnea rossitter
    Rating: 5 out of 5
    Review left on 12 Jan 2023

    Antenna reivew/repair

    We were concerned that our antenna had either damage or needed some sort of repair as we had lost a number of TV channels. Chris quickly diagnosed the issue - nothing to do with the antenna. We appreciated him showing us how to correctly update/program our TV. He is knowledgeable, cheerful and personable.

    Answer from pro:

    Thanks

    Reply created 13 Jan 2023
  • Review from Cassie F
    Rating: 5 out of 5
    Review left on 29 Dec 2022

    Antenna removal

    We called Dr.Antenna Christmas Eve as our antenna started to fall from the blizzard. He came a few days later, safely and securely removed the antenna. He took all the debris away and left us with nothing but peace of mind. Thank you!

    Answer from pro:

    Thanks r

    Reply created 13 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2022

    Window installation

    Consumer Direct installed several windows in my home and made sure to work easily around my schedule. The initial consultation was very professional and the cost was very transparent. The installation crew was always on time and went the extra mile to ensure that I was happy with the results. My house is a bit older so some customization was required for the fitting, the company was more than happy to make sure everything was done properly and in a timely fashion. I highly recommend this company for your window installations.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Oct 2022

    TV Antenna Removal and Starlink Install

    I hired Dr. Antenna to remove my old TV antenna from the top of my tower and install my Starlink dish where the TV antenna used to be. He showed up at the time we agreed on and had the work done in about an hour. Everything looks great and the Starlink is working even better than before now that its above the tree line. Id recommend Dr. Antenna for anyone looking to have an antenna and/or tower removed.
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 14 Jun 2022

    AN UNBELIEVABLY HORRIBLE EXPERIENCE! – DR ANTENNA

    A WONDERFUL EXPERIENCE! NEW ORILLIA COMPANY (WHOSE NAME IM NOT ALLOWED TO MENTION IN THIS REVIEW) This company provided extremely prompt, highly professional, service at a very fair price. The technician drove all the way from Orillia (in cottage traffic) to my house just north of Newmarket. He tightened 4 wing nuts holding my new antenna to the mast it was improperly mounted on. This work was necessitated by the horrible experience described below. AN UNBELIEVABLY HORRIBLE EXPERIENCE! DR ANTENNA Last September, I hired Dr. Antenna to remove a damaged antenna and rotor from my existing tower and install a new antenna and pre-amp. The total cost was $841.85. On November 7th, I emailed Dr. Antenna to advise that the antenna had rotated nearly 180 degrees and was now pointing north instead of south. Dr. Antenna responded that he would be in the area that week to correct the problem (likely loose bolts his helpers had missed). I wrote him again on November 15th. He never showed. Winter arrived so I waited until spring to remind him of my warranty claim. I wrote him on May 13th and received another promise that he failed to honour. All told, since May 13th, Ive written Dr. Antenna 5 times to get my antenna fixed. I finally told him I would find someone else and look to him to cover the costs, whatever they were. On June 1st, he responded: I dont think you have the time or the energy to take me to small claims court for this so its probably best if I just come and do it. Having heard nothing further, I hired the new Orillia company. They fixed my antenna on June 12th. Note to Dr. Antenna: I took the George Brown College Paralegal course shortly after I retired. I have the time, knowledge and energy to pursue this as a matter of principle. Your business ethics are atrocious!
  • Review from Matthew Schnarr
    Rating: 5 out of 5
    Review left on 7 Jun 2022

    Starlink Internet + 55ft Tall Tower Installation

    If you need help getting your Starlink Internet setup and working in a heavily forested area, Dr. Antenna is the company for you! I live in a heavily forested area and unfortunately could just not get enough line of slight to the sky in order to properly setup my Starlink Internet. My first option was to start taking down trees, but i wanted to avoid this as much as possible. The only other option was a tower that could get above the tree line. The solution to my problem? Dr. Antenna! I would strongly recommend anyone in a similar situation consider working with the team from Dr. Antenna. For the following reasons: - Incredibly easy to work with team - Took all of my concerns into account - Effective communicators - Professional installation in under one day - NO Starlink disconnects whatsoever Dr. Antenna is clearly a professional and I would recommend this business to anyone who needs help with Starlink or help to put up a very tall tower. A side note - two young apprentices joined in on the install. It was nice to see Dr. Antenna training the next generation. There was no yelling or frustration from Dr. Antenna - just sound coaching and mentoring.
  • Review from Customer of Dr. Antenna
    Rating: 5 out of 5
    Review left on 20 Oct 2021

    Antenna and mast removal

    Great service. I called on a Monday, Chris came that evening to assess the job and gave a fair quote. Scheduled work for that same Wednesday and arrived despite inclement weather. Fast and efficient work, cleaned site before leaving. All round pleasant experience. Thank you.

    Answer from pro:

    Thanks

    Reply created 9 Jan 2022
  • Review from Miguel Goldstein
    Rating: 5 out of 5
    Review left on 6 Jun 2021

    Antenna removal

    Dr. Antenna came and removed an old antenna, careful to not interfere with the surrounding cables and made the job look easy. He was straight forward and simple with the pricing, flexible on timing and clean in the job. Everything you would need.

    Answer from pro:

    Thanks sir have a great summer

    Reply created 28 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Apr 2021

    Repair and reactivate my free to air channels

    Dr Antenna came to my house with only a couple days delay went on the roof and uncovered the cause for my outage. He was super helpful and stuck around long enough to get both TVs working with 35 channels. Very informative and helpful plus reasonable at the price. Definitely recommend

    Answer from pro:

    Thank you very much

    Reply created 13 Apr 2021
  • Review from porterleejessica
    Rating: 1 out of 5
    Review left on 25 Mar 2021

    Satellite Removal

    We hired Dr. Antenna back in 2019. Though the job got done for the price set out from the start, they damaged our eaves and the siding of our neighbours house while removing the satellite. When asked about the damage they were dishonest and told me “it was like that before” and “if we had done it there would be pieces of siding on the ground”. I later found pieces of the broken siding and our neighbour confirmed it had not been like that previously. We then had to spend more money for the repairs. But what upset me most was not owning up to their mistake and trying to convince me I was wrong. Would not recommend.

    Answer from pro:

    Hi Jess Im not sure why you waited two years to get back to me. If I damaged the siding I would've admitted it and replaced it. Sorry you got blamed for something that wasn't wasn't done by me Thanks

    Reply created 26 Mar 2021