Solda Pools reviews (77)

When we first decided on converting our backyard to include a pool, we knew it would be a big project. We wanted to ensure we selected a company that was not only in-tune with our requirements but one that would understand and make suggestions to improve some of the existing ideas we had in mind. We spent months reviewing and meeting with several pool companies before we landed on Solda Pools. Our deciding factor were the great reviews and a strong reference from our friends who had also used Solda and were very impressed with their service and professionalism. I would have to agree, Solda was always available and wanting to ensure everything was perfect and too our liking. At any point during the construction process, I could pick up the phone and there would always be someone to answer my call, not just an answering machine. And within an hour a Solda family member would call me back to personally answer any questions that I had. At each stage of the construction process there was a Solda family member involved and overlooking the work being done. In fact, the moment I knew I had chosen the right company to do our backyard was when I wanted a larger shade structure than the one on the drawing after the holes had already been dug and mapped out. Instead of trying to convince me otherwise, Peter and his crew spent 1/2 a day digging new holes for the posts 1ft wider. I don't think any other pool company would have gone through the lengths to ensure customer satisfaction. Additionally, I was extremely impressed with Mike and his carpentry. The amazing work and suggestions they made for our shade structure and cabana to include all the things we wanted was incredible and he truly took the time to make it perfect. It is a wonderful place to sit, watch TV and relax, it is a piece of art and we love it. Another member of the crew we were impressed with was Chris who was responsible for sealing our front/back decorative concrete. We had neighbours commenting on never seeing someone work so hard to ensure the job was done correctly and thoroughly. Overall the final result is an oasis of a backyard. We've had friends come over and call our backyard a resort. We have two young kids so this investment with Solda was worth every penny in creating a stay-cation which we absolutely love and will enjoy for many years to come. We thank Solda for making the construction process a smooth and seamless one for us. They really took the time to make our backyard unique to us and would recommend them to anyone looking to create their own backyard dream. Michael & Joanna, Oakville

My wife & I were looking to install a nice in ground pool, in ground spa hot tub and build out a couple of cabana’s along with cement stamped colored concrete deck and patio in the backyard in our new home. We are both very detailed oriented and spent two months researching and speaking to pool builders asking many questions. What we found was everyone was telling us the same thing, that Solda Pools is the very best. Even my brother who has been in the pool business 15 years agreed Solda Pools are the very best thus we engage Solda Pools directly with further questions and asked to meet with them. Phase One: Frank Solda came out to our home and spent many hours with us to gain insight in to what we were looking for and was very insightful in helping us with great ideas at no cost to us. Frank then came back to our home with a detailed draft of architecture designs, locations of the pool, hot tub and cabana’s, decking and really took his time explaining everything to us but also said we can make any changes we want – anytime – even on the fly when the build phase commences. Frank then had a team come up and draw the design patterns with paint actually in the backyard to even give us further insight to what it might look like, sizes of everything, layout and provided us with very detailed pricing for us to think about. This was an absolutely great experience for us being first time buyers of a pool/spa etc.... We felt very comfortable with Frank and at no time felt pressured to sign anything or commit. After careful thought and consideration we agreed to partner with Solda. Phase Two: The build stage commenced – Peter Solda was great at getting all the permits , working with the city to do so – nothing we needed to do. When the build commenced it didn’t take long for my wife and I realise we hired the right company and having Peter Solda on-site each day was absolutely fantastic – no one knows pools/spa’s and cement like Peter Solda – just an absolute expert. It was awesome to watch – some days there was as many as 27 full – time Solda staff on site and they showed up everyday just the team size varied as the projects moved forward depending on what was next in the build phases. My wife and I got to know a lot of Solda staff – the workers on site and to are pleasant surprise most had been with Solda greater than 20 years as full-time employees and even some with 27/28 years and experts in their craft. My wife and I did make changes on the fly in terms of deck size and layout to increase deck size and design & had Solda plug in beautiful flower beds around the pool area that we would populate at a later date. The phase two build experience was equal to or greater then even are phase one experience. My wife and I were so pleased with Solda as it was all stress free for us and we just had to watch and enjoy and have fun. The guys were really great in every area. Solda had the complete end to end build phase done in less than 3 months and this was a big project. – thus having everything ready for my family & I to just enjoy. They also provided a one on one education day with us face to face in home on how all the hardware works in the Cabana and spent as much time as we needed to familiarize ourselves with the pool/spa/heater controls. We then opted to go with their hand held wireless remote feature that manages everything as it relates to the pool spa hardware, heating lighting , ect .. end to end at the simply press of a button thus did not need to deep dive learn how all the hardware works as the remote does it all. Phase Three: We were so impressed with Solda that we didn’t want anyone else but Solda to service the pool . We engaged John Solda and Will Burns. Wow just when we thought we’d seen it all – The service crew is absolutely fantastic, extremely knowledgeable and know everything and more about the pools & spa’s and all the hardware and plumbing. The guys come out every Friday to our home to service the pool /spa and have never missed a cleaning, they’re so dependable. The customer service they bring is absolutely great. The guys are very friendly and helpful in all of your needs. The service experience has been fantastic and no one but Solda ever touches my pool and Spa. The service team just goes the extra mile always is what we find and we are so pleased with them. They also provide special cleaning services for your big pool party events which we also take advantage of as we run a large family pool party of 30 guests each year and Solda comes up in the early morning to make sure the pool/spa is crystal clear and ready to go for your big event and gone much before any guests show up. – Really great!!! There’s just no words to describe just how good these guy really are. Phase Four – Final Phase which was completely optional. Again we were so impressed with Solda that we then engaged Solda landscaping and horticultural experts to landscape the front of our home and to complete all landscaping in the backyard. What a great experience this was. Sounds odd to have a pool company landscape your home. These guys were fantastic providing architectural designs and consulting along with all associated pricing. We commenced the landscaping phase and it was done to perfection. The reality is our home is the nicest on the street and everyone stops in the community asking us who did the fantastic landscaping and installed all the big trees and shrub/flower gardens. We’re so proud my wife and I. Final comments: The difference - Solda is a full turnkey end to end company employing over 50 full-time long standing staff of experts. Solda does every phase with all their own full time staff never outsourcing or giving any phase to a third party business we learned before initially engaging and are the only full turnkey pool/spa provider – Solda does it all end to end. The other pool companies farm out phases of the build to inexperienced third parties- they will all tell you they don’t but when the build phase happens you will see then all the problems you will face with each company blaming the issues on the other company. My neighbour is a perfect example of that trying to save money going with another brand name pool company and ended up with so many problems and no real on-going warranty. The reality is you get what you pay for: Solda while not cheap are the very best in everything they do and if you’re looking for the highest level of quality and service in every phase and have a product that will last years and years Solda is the only company to engage. My wife and I highly recommend Solda as they exceeded our expectations in every phase of the above and are the most honest people to partner with – simply no surprises and the craftsmanship and quality far surpasses any other pool company in operation today serving the GTA and surrounding areas including the countryside homes. Simply put – Solda pools is the very best!!! I would be happy to share my Solda experience with you as not many times do you get a good honest company like Solda that puts out the highest level of quality in every phase and for me that’s deserves recognition. Regards, Steve, Hillsburg

I would like to take this opportunity on behalf of my family, to thank Solda Pools for the excellent service we have received over the years. You are to be commended on both your service and personnel - especially Mr. Will Burns, who has worked with us for a number in years, ensuring our pool is maintained at the highest quality standard. Thank you again for all you have done over these years for us as being a long standing customer of Solda Pools. You have shown excellent service from the consultation stage, design stage and the ongoing maintenance. Your professional courtesy, expediency and the quality of your company is somewhat rare today in a world that sometimes forgets the human side of a business relationship. Thank you so much! Cindie, Mississauga, 2014

Our forty year old pool badly needed renovating and upgrading. SOLDA Pools had built a new pool for our daughter a few years ago. Since she found SOLDA easy to work with, she strongly advised us to ask SOLDA to repair and renovate our pool. Frank Solda came and inspected our pool. After we told him what we wanted to accomplish, he made suggestions and gave us an anticipated cost and schedule. We were happy that the work could be started and completed in the fall. Our renovation and construction was a major job. We wanted the pool to retain its original appearance, which required some creative work by SOLDA in repairing some coping pieces which are no longer available and considerable time examining multiple samples of marbelite to decide on the exact amount of crystals to be added. Nick Solda spent much time and return visits with Mimi to get this just right. Nick provided us with three samples of the color for the marbelite, a service we greatly appreciated. THANK YOU NICK!!! After finishing the work on the pool, SOLDA built us a much needed pool house which is an added attraction to our backyard. SOLDA completed our work on schedule and on budget. When the pool renovation was completed, everything looked just as we wanted. We found SOLDA very easy to work with...we thank NICK AND FRANK and SOLDA for the fine attention to achieve what we wanted. MIMI AND JOHN, North York, 2013

We had the pleasure of working with Solda Pools to create our backyard oasis. From the initial meeting with Frank Solda we knew we were dealing with the most knowledgeable professionals in the business. Frank took the time to carefully go through all of our options and help us design the backyard of our dreams. We worked closely with Andrew Solda who always took the time to respond to all of our questions and concerns in a very prompt manner. Solda is a family run business and their pride in their work is amazing. They installed a concrete pool for us with a water feature as well as a built-in hot tub which turned out beautifully. In addition, they transformed our old shed into a new structure, built another shade structure with an outdoor fireplace, and a complete outdoor kitchen. All the stone work and decking was also put in by their crew. Given the scope of this large project, it’s hard to believe there were no issues along the way and that everything ran as smoothly as it did. We truly have been thrilled with the customer service from their entire team and would highly recommend them to anyone looking to deal with an exceptional company. Michelle & Raj, North York

From the time we first met with Solda until the project was completed, Solda was professional and true to their word on everything. They offer the highest quality construction and design concepts, with attention to every little detail. Solda has great follow up and timely service so everything is always working perfectly. Our pool is low maintenance and we enjoy it year-round, regardless of the weather. We would not hesitate to recommend Solda Pools for any project. John & Sandra, Etobicoke

I'm just letting you know that your guys are truly a great company and worth every penny (cause you're not cheap and now I know why). From the 1st meeting with Frank I felt I was in good hands with Solda and with every obstacle you guys proved you guys are the best period!! The courtesy you provided my neighbours was legendary and your guys rose to every occasion. Christian and Sherville's crew went above and beyond to deal with them and always kept it professional. Thanks again, O.I. in Mississauga

Your company is exceptionally professional and will be strongly recommended. Frank is amazing....he does what he says..... And this is priceless......thanks again for being so reliable and professional. Thanks, David

I'll start by saying Solda pools is one of the most reputable companies for pool installations. Their workmanship is five stars and they do everything with top quality. If something they do fails to meet your expectations they will fix it. Using them will give you peace of mind as they have been around for decades and their family business is beginning to be run by the next generation so they are most likely to be around for a long time to come. That's hard to find in any company. However this peace of mind comes with a steep price- a very big one! They gave me a quote and were very upfront with it. However for a company that does as many pools as Solda they weren't forthcoming with exactly how much landscaping and the opening/closings and maintenance would cost. This company is at least 30% higher than what you could pay for an installation and 2-3 times more than the other companies I called for its maintenance fees. I decide to go with them at least for the installation for peace of mind and so had high expectations for them. I'd give then a B taking all into consideration. There were cigarette butts and Tim Horton's coffee cups left on the premises which they cleaned up promptly when I asked them to but not before. On many occasions they didn't get back to me on Emails or phone-calls for weeks and I had to be persistent and diligent with phoning them which delayed the project many times. They don't work well with others and prefer to wait until any other contractors are done before starting the next step which is fine however when they are late in completing a task they also do not take other contractors into consideration also delaying our project on a couple of occasions. Their responses seemed to be vague as they explained their work load was quite high with the number of pool projects they had on the go. You are dealing with so many different people that sometimes the message got lost in the shuffle and they seemed to pass the buck to someone else in regards to what was suppose to have been done and even when I was taking my vacation so wouldn't be around to answer any questions wasn't noted. This was mentioned to them from the start of the project and numerous times in the weeks prior to my departure. Everyone that worked for them was very nice but some of them didn't speak English so it got frustrating at times when you were leaving for work and couldn't get messages to the right person. Their communication was lacking when I went to pick the color of boulders I wanted for the backyard which to this day doesn't make sense to me as they are buried and only the tops to most them could be seen and we actually had discussions about the layers on the sides being the reason I chose them at the site. Perhaps showing a 3D version when planning would be something they could improve on. They budgeted for a certain amount of sodding which I signed off on and then more than doubled it and fixed issues with my neighbour's without my consent and then billed me for it. They told me the pool would be filled by my hose and then got a water truck at the last minute without notifying me that I would have to take care of the payment. They took care of it after I made a fuss and paid them at a later date but the stress of this didn't have to be there. They emailed me stating my electrical inspection passed with a couple of warnings when it had been failed because of access issues and then a faulty breaker. Even now I have to climb over my pumps to turn off the panel. They are planning to fit platforms over the pumps which has not been done to this date. I have concerns that it will be done however it won't be until I persist that it does. Finally the water heater they installed could not be used until my meter was upgraded but they did not inform me of this until their gas guy came by so we couldn't use the pool for another 6 weeks which pushed us into late September before we could the pool in the colder weather. With all projects there is always going to be issues that arise and Solda did their best with accommodating my wishes however for the price charged for their services I do not think any major issue should arise. Again the company is trustworthy but you are paying for it. Good luck in your choice and I hope this was helpful.

We just want to express our gratitude to all the Solda team for a job well done. Every member of your team was courteous and polite and dedicated to delivering the best product possible. When challenges arose, as they always do, a solution was discussed with us so we were always kept in the loop. And, we were obviously thrilled our project was completed ahead of time and looks just beautiful (can't wait to get to the painting and planting this spring). Happy Thanksgiving to the whole Solda Pools family. Cheers, Cindy & Chris, Toronto, 2013