Premiere Custom Millwork & Fireplaces Ltd

Rating: 5 out of 5

Premiere Custom Millwork & Fireplaces Ltd reviews (150)

  • Review from Felma Slocum
    Rating: 4 out of 5
    Review left on 22 Oct 2020

    Complete Kitchen Renovation

    Premiere was referred to us by our General Contractor to build our kitchen as part of our major home renovation. Williams met with us and was patient with us as we discussed our project, requirements, and idea. We had some issues during installation but Premiere was able to come up with a solution. Good material quality, as discussed and agreed. The reason for a not perfect score is due to a couple of things. One is correspondence or communication as we feel that few of our email was not responded or attended to with diligence. Second reason is one of the installers didn't seem to have a customer first attitude during installation. Hope this come across as a constructive review and gives the company an opportunity for better service to future clients. Thank you for our beautiful kitchen!

    Answer from pro:

    Good morning, Thank you for taking the time to submit a review, and thank you most of all for the constructive criticism, this allows my team and I to work out any "loose screws" we may have and that sometimes it is look over due to the overwhelming amount of work that suddenly was upon us. None the less, I was able to bring this to their attention and rectified it. This gentleman is 95% in good spirits always, a personal issue was upon him and affected his work. Thank you again and look forward to working for you always. Thank you, Williams

    Reply created 3 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2020

    Gas fireplace and mantel

    I had a gas fireplace installed by Rocco at Premiere 2 yrs ago. Only now that I’ve recently experienced a terrible Contractor do I realize how wonderful Premiere was. I had bought a rustic but beautifully carved antique mirror frame and asked if they could incorporate it into the front of the mantel box to frame the fireplace. Not only did they accept this challenge, they did an amazing job, refinishing the wood so all the details were highlighted and matching the frame up with the box so it became one piece. When I was anxious, Rocco invited me to the showroom where I could see his crew at work. He personally delivered the fireplace himself and supervised the fireplace installation. All work was done on time, as promised. I love my fireplace .... it’s a one of a kind and the focal point of my small living room.

    Answer from pro:

    Hello, I am thrilled with this message, thank you so much for taking the time for doing this. As soon as I got it, I had to call Rocco and let him know. As he is one of the founding members of Premiere, retired now. We look forward on helping you with any future cabinetry work. Thank you, Williams

    Reply created 22 Oct 2020
  • Review from Danny Chaudhari
    Rating: 5 out of 5
    Review left on 10 Sep 2020

    Entertainment and Bar

    We contacted Premiere Customs to renovate our family room wall unit and bar-nook based on the draft concept we've designed from our interior designer. From the day we contacted Williams (owner), he has been great with consulting, and answering all our questions. We've never observed such attention and interest from a contractor before. Willams and my family have exchanged countless text messages and emails to ensure that all of our concerns were addressed -- and never with a hint of hesitation. He has spent upwards of 3 hours one-on-one with us finalizing the designs, materials and help us cut the cost down to maintain our budget. Williams' employees are on-par with their service. Clean, fast, professional and ready to listen and work around minor changes as they come. At the end, the result was amazing. We've completely transformed our living room from 90s layout to what you see in the attached pictures. We've worked with many contractors during our home-ownership period, and we can confidently way that Premiere Customs is on the top.

    Answer from pro:

    Hi Danny, Thank you for taking the time to write us a review, as well for your hospitality toward my guys and me. You guys were great, you knew from the beginning what you wanted and how. These decisions make up for 50% of the work and you guys scored 10 stars review!!! It was a pleasure, look forward to working for you in the future. Thank you, Williams

    Reply created 14 Sep 2020
  • Review from Orest
    Rating: 5 out of 5
    Review left on 9 Sep 2020

    Kitchen

    Listen up, if you need a great kitchen, call Premiere. The owner Williams is amazing! We gutted our original 1950's kitchen, Premiere was recommend by Natanael of P & P General Contractors. Williams listened to our ideas and designed a great kitchen. He came in on time and on budget. What really makes Premiere great is that we had a few issues with installation. Never once did Williams give us a hard time. All issues were handled 100%. So, I'll say it again if you need a great kitchen call Premier.

    Answer from pro:

    Fist of all let thank you for taking the time to write this for us. It was a pleasure to work for you and the contractor, both you and he gave us great feedback prior to and during the process. Thank you so much, hope you and your family are well. Thank you, Williams

    Reply created 14 Sep 2020
  • Review from Edika Mandrake
    Rating: 5 out of 5
    Review left on 19 Aug 2020

    Excellent work on fireplace mantel!

    Great service and craftsmanship for this mantel. Initial consultation discussed all the options as well as made recommendations based on plenty of experience. Build quality was excellent (and well ahead of schedule), and they communicated well. Even went so far as to let me know that they were not pleased with part of the mantel and would redo it before sending it over for installation. Installation process was also very professional and clean. I would highly recommend them for a professional fireplace mantel. All things considered well worth the reasonable price to get a quality hardwood mantel vs the generic MDF stuff you get elsewhere.

    Answer from pro:

    Hi Edika & Edward, First and foremost I would like to thank you for taking the time to write us a review. We are pleased to know that our product was as expected, Premiere believes that it's not only about the product, but the service behind it as well. Thank you again and enjoy it. Thank you, Williams

    Reply created 20 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2020

    Fast, professional, and great results!

    We hired Premiere to build custom built-in storage in our bathroom. The company was wonderful from start to finish. Williams came to our house and provided a quote, not just over the phone like many other companies. The price was competitive and his knowledge was evident. He advised us on the best style to fit the space and maximize storage. The unit was built and installed within a week, exactly to our specifications. The crew was friendly and efficient. We are so happy with our new cabinets and would highly recommend Premiere!

    Answer from pro:

    Hi Seeta, Thank you for putting your trust in us, my team and I look forward to any future projects you may have. Thank you, Williams

    Reply created 27 Jul 2020
  • Review from TAY ATELIER
    Rating: 5 out of 5
    Review left on 16 Jul 2020

    Custom Kitchen cabinets

    Are you allowed to love anything more than the love of your life? The feeling I get when I walk into my home and see how incredible the kitchen cabinets turned out, leaves me floating in the air as if cupid had struck me with his arrow. Williams and his professional team at Premier Custom Millwork & Fireplaces took the time to visit, survey, take measurements, and photos of our kitchen space. Our second meeting was scheduled at the offices of Premier Customs to learn more about the design, what would work, and what would be a challenge. We also had the opportunity to choose the color and finish of the cabinets and handles. Another joy to add is that Williams took us on a tour of the workshop and introduced us to the highly skilled carpenters and designers. It's a really confident feeling when you get to meet the dedicated people who will make your visions come to fruition. Within about 2 weeks' time, the cabinets were delivered and installed the very next day. We initially had planned for a 3-4 day installation but the team had finished the masterpiece in 2 days! During the installation days, Williams made a surprise visit to check up on the team and to speak with us inquiring about any concerns we had. The team worked efficiently and did not create any burden on us. Thank you for such a heart easing experience and ensuring that we would not regret the decision to invest in quality, professionalism, and care. Thank you once again!

    Answer from pro:

    Hi Tay, Thank you for taking the time to write us a review, the pleasure was ours to work with you as well. look forward on doing any future work for you guys. Enjoy!!!! Thank you Williams

    Reply created 27 Jul 2020
  • Review from koleen angelia
    Rating: 5 out of 5
    Review left on 10 Jul 2020

    Kitchen renovation

    Premiere&custom did an amazing job!!! Absolutely love my kitchen and how they took my ideas and made it happen. Definitely recommend!!! Williams and his team are awesome. Thank you so much

    Answer from pro:

    Thank you Koeen & Tay for taking the time to write a review, we are pleased to hear that you are happy with our work and we look forward to doing any future work for you!! enjoy your home and your new kitchen. Thank you, My team and I

    Reply created 11 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2020

    Custom kitchen bench

    Overall very happy with our new kitchen custom bench. Williams and his team did an amazing job from listening to my needs, completing the design to the installation. I would highly recommend the company to all my friends and family.

    Answer from pro:

    Nicole, As always, it is a pleasure to deal with you and your family. Enjoy!!!! Thank you, My team and I

    Reply created 11 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jul 2020

    Fireplace, Mantel and wall units.

    This project was carried out in an extremely professional manner. From the original consultation to the final installation, the engineering and construction was excellent in every manner. Working together with Premiere to achieve all my requirements was simple and easy, resulting in a first class final project. I would certainly recommend Premiere to carry out any Fireplace and Millwork projects. Bob Poole.

    Answer from pro:

    Hello Bob, I very pleased to hear and see that the project looks A M A Z I N G!! On behalf of my team and I want to say thank you, and look forward to keep working for you. Thank you, Williams

    Reply created 11 Jul 2020
Get in touch