The City Painters

Rating: 4.7 out of 5

The City Painters reviews (18)

  • Review from Zoran Dobrijevic
    Rating: 5 out of 5
    Review left on 9 Aug 2021

    Interior condo painting

    A very nice job painting the inside of my condo in the weird colours we chose. They shine in our place far better than boring grey's and whites would. Very good price, very responsive, high quality work.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Aug 2019

    Condo painting

    Fast and high quality work, I would definitely use them again. Very easy to work with.
  • Review from Erin Lee Silber
    Rating: 4 out of 5
    Review left on 24 Jan 2019

    Efficient and Great Work

    The City Painters painted my whole condo white. The entire process was seamless they were very quick to respond to all of my messages and follow up with me. They answered all my questions and I felt very confident by the time I booked them. They did a great job my condo looks clean and bright and they didn't leave a mess. I gathered quite a few quotes and The City Painters were very affordable in comparison to the other quotes I received.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2018

    Painted our office

    John was responsive and professional to deal with I have no problem recommending City Painters

    Answer from pro:

    Glad you like the new look!

    Reply created 4 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2018

    Professional Team Who Did Excellent Work On Son's Condo

    After hiring a painter who made a disaster of painting the popcorn ceiling in son's condo, we soon realized we needed a professional to 'fix' the problems created. Enter John Fry, Operations Manager at The City Painters and his amazing plasterer Nick and painters Gina and Dave. From the initial phone call until the job was done, John monitored progress of the job throughout. He updated us regularly about the days and time his people would arrive and the work that would be done. What an absolute delight to deal with a company who say what they will do and follow through accordingly. John's frequent communications left us feeling the job was in good hands and we would be more than satisfied with the end result. Which we were. We extended the job from not only the ceiling but also the walls and closets. Our son was on a tight budget and John worked with us to keep costs under control by suggesting areas we could tackle ourselves. A job that started out with another painter from another company who did a terrible job, has turned out to be an amazing transformation by The City Painters. I would highly recommend The City Painters. They do excellent work at a fair price.

    Answer from pro:

    Thanks for the review. We will pass on the kind words.

    Reply created 27 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Sep 2018

    Main floor flat in old house

    Excellant paint job. Great communications. Professional in all aspects. Painting team was meticulous and clean up fantastic. There was a discrepancy between the estimate work included and the contract statement of work. This is where I was most impressed!. Everything was handled with no fuss!. And very much to my satisfaction.

    Answer from pro:

    Glad you enjoyed the new look!

    Reply created 27 Nov 2018
  • Review from Customer of The City Painters
    Rating: 0 out of 5
    Review left on 20 Aug 2018

    Condo painting, a job sort of done.

    Contacted City Painters because of their Homestars rating and selected them based on cost and availability - would not select them again. They quoted based on pictures we sent them and before confirming colour selections or clarifying what was included/excluded from the scope of work. We had asked in our email for a quote that included the painting of all walls and ceilings. When they arrived they said columns in the walls as well as a partial wall below our windows were considered trim and not walls. They proceeded to paint the columns without checking with us regarding any additional cost and then said there would be an additional cost for the work completed. We had dark walls which we wanted to be painted white but they only quoted for two coats of paint. I would have expected experienced painters to know that white paint would not cover dark colours well and quote based on additional coats that might be required. Instead, they applied additional coats of paint without indicating any additional charges and then said there would be an additional charge after the fact. Overall quality wasn't great. Poor cutting in, brush streaks, missed parts of the ceiling all left us with additional work to do once they left. Several walls needed additional coats of paint (which they were happy to charge for) that we did ourselves as we were not going to pay them more for misquoting the job. Despite being told we had 12 ft ceilings they showed up without a ladder to reach the ceilings. Their paint selection isn't great, using a contractor grade paint that is meant for new walls.
  • Review from Customer of The City Painters
    Rating: 5 out of 5
    Review left on 6 Dec 2017

    Everything you should expect from a painter

    The City Painters were everything you should expect from a painter; competitively priced, courteous, on time, efficient, on budget, and quality work. John kept all of his commitments, and the team, two of whom are professional artists in their "spare" time, were all a pleasure to work with and special compliments to Paul who has an exceptional talent at "cutting" in the edges and corners. Highest compliment I can offer is that I would both use them again, and refer them to friends given the opportunity. Again, compliments and thanks to the team for a great job!

    Answer from pro:

    Thanks for the kind words!

    Reply created 27 Nov 2018
  • Review from Cynthia G.
    Rating: 5 out of 5
    Review left on 23 Aug 2017

    6 rooms painted in one day.....amazing job!

    We had 6 rooms painted in one day when we were expecting to take 2 to 3. The team (Dave, Tim, Gina, Liam, Roberto) were great; very friendly and professional. They did a couple of little extras that did not cost us anything, yet was a great help. John the team leader is wonderful. His gentle manner and helpful nature made him a joy to work with. We recommend The City Painters to anyone looking to paint their home.

    Answer from pro:

    Glad to hear your happy and thanks for the kind words. I will pass it onto the team.

    Reply created 4 Dec 2018
  • Review from Customer of The City Painters
    Rating: 5 out of 5
    Review left on 5 Jul 2016

    Urgent painting

    I wanted to have my place painted before I moved in on a Saturday. Early that week, my painter fell through. I called Matthew and he made arrangements to have his team come in on the Friday. Matthew was incredibly knowledgable on the phone, recommending great colours that would brighten our unit. His team also did an amazing job, going above and beyond to get the job done before my Saturday move, all at very reasonable prices. I would absolutely recommend The City Painters for their professionalism and for the fantastic work that they did on my condo!!!