The Roof Whisperer reviews (394)

Hi Allen, Firstly you are lying outright about the course of the action. Absolutely lying! You called us and explained to me that the roof is not in good shape but you only want to perform a repair to our best abilities to stop the leak. You did not have the budget to replace it so you asked us if anything could be done to repair it. Albert came out and found all the membrane seams around the skylight were opened and poorly adhered to by the previous roofing company. The membrane was in great shape but the seams were not sealed properly. We do take pictures and explain in detail what is happening and what needs to be done to fix the issues. So, Albert sealed all the seams that were opened with Alsan flashing (the proper expensive material used for flat roof repair) around the skylight. The leak happened the second time which we do not believe did, Albert then came for the second time free of charge and extended the repair onto the rest of the membrane. After this, you asked us to provide a price for the roof replacement. Once I sent the price you requested your money back for the repair. We refused to do so because we did stop your leak. We are not a roof repair charity, we have expenses and a service was provided to you that you paid for. It is a common practice where homeowners fix their roof temporarily first to protect their home and after good research and time taken to schedule the work for the replacement. Because you did not get a free roof repair you decide to make this bogus claim that we are a horrible roofing company. You have the right to express your concerns for any company online but at least have the decency to tell the truth and not lie! We are still in business and going strong. We have been for 16 years now and will be for many decades to come. You and I will be dead and The Roof Whisperer still will be one of the best roofing companies in Toronto and GTA. We have thousands of reviews on different platforms, you just have not done your homework.

Hi D-Lor, Canadian laws when it comes to emailing are one of the toughest. In many cases, it goes to junk mail. Unfortunately, we do not have enough employees to call and double-check if emails are received or read. I do apologize but you can always call us to know the status of your quote.

Hello, Nick. The Roof Whisperer is happy to hear that you are satisfied with the service provided by the team on the replacement of the roof shingles in your house. Our roof technicians always make sure that their tasks on roofing projects are delivered effectively to every homeowner. Thanks for trusting us with your home services.

Hello Ronald, Thank you for your review. It has been a tough week in Mississauga with all the snow that hit us. We take pride in the excellent service we deliver.

Thank you Rick for your review. We are glad the team was able to attend to your situation immediately and resolve your issue. Thank you for choosing The Roof Whisperer.

Thank you Mark. It is a privilege that you took your time to write a review about your experience with us. Emanuel is a hard working fellow and we are fortunate to him in our team.