The Underpinners Inc reviews (42)

Paul and Daniel did an amazing job on our basement. They know this type of work without a technical doubt. From the first discussion through to the finished product. We never doubted that the job would go safely and that we would be very happy with the work. Where they truly stand out is in there client service. They are open, available and willing to go above and beyond without hesitation. They are friendly and flexible as well. We would often call them with questions or concerns and we would get a response almost immediately, even if it was on a weekend. When we requested additional services (i.e. building a new set of stairs), rather then just hand over a phone number, they personally brought over their carpenter of choice, participated in the discussion of the design and made recommendations based on their past experiences. One day we called them (when one of our old pipes started leaking that had NOTHING to do with their work), Daniel was over within half an hour to help, even though they were in the middle of a job. We can't say enough about this team. We highly recommend them for your basement dig and we are happy to provide references.

Paul and Daniel saved me from disaster! I was in the middle of a basement reno project gone horribly wrong, and had just fired the first contractor when I met Paul. He had received rave reviews on his underpinning work at the home of a colleague of mine. Paul invited me to see the underpinning projects on which he was currently working and took the time to talk to me extensively about my project. He was ethical, hard-working and a genuinely nice guy. Daniel joined the business shortly after Paul started my project and they became the dynamic duo. They were able to correct the problems created by the previous contractor and then continued on to finish the whole project. The underpinning and structural work that they do is first class. They are great guys who know how to problem solve and have the patience and diligence to do the job right. They also have extensive experience with landscaping and have done a fantastic job of rebuilding my front yard. I have tremendous respect and admiration for them and give them the highest recommendation.