Davesducts

Rating: 5 out of 5

Davesducts reviews (954)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2015

    Duct Cleaning

    From the first phone call with Stanley to the face to face service call with Mark and Kevin, I found the staff at Dave's Duct Cleaning to be extremely courteous, professional and knowledgable. The on site service call went smoothly and they were careful about cleaning up as they went along. Mark and Kevin even took precautions to keep my front door as closed as possible (even though i do not own any pets) during the entire process. I have never experienced this level of awareness of the homeowners concerns. They were punctual, the cost was exactly as advertised and they followed up to after the service call. I'm extremely happy with Dave's Duct cleaning and have already spoken to friends and family about the extraordinary service I received. Thanks again for an amazing experience!

    Answer from pro:

    Hi T - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. We pride ourselves on delivering best-in class service. Glad to hear we didn't disappoint. We aren't in the business of upselling. We are here to help! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 19 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2015

    duct cleaning, dryer vent

    As a female, I am always on guard when hiring people for home renovations. I am so glad I chose Dave's Ducts. They provided excellent and trustworthy service. There staff Mark and Kevin arrived on time and were professional. They took pictures and explained what was necessary and what was not. They completed the service and advised what I should look for in the future, and when to call them back. I will definitely be using their services in the future and referring them to others. BTW - My neighbours (same age of home) chose to use a service from the big Orange store as they were initially quoted a lower price. However, at the end of the day, they spent more on unnecessary services.

    Answer from pro:

    Hi Shelly - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on Homestars. Hiring contractors to perform work in your home is already a daunting task. We understand this and are happy that we didn't let you down. I understand that our NADCA certified technicians deemed that our duct cleaning service wasn't necessary in your home. Happy we were able to save you time and money today. Also understand, that the team assessed your dryer vent required cleaning - happy we were able to assist you with that service today. As a small business; it's not lost on us that customers like yourself are our #1 priority - and for that we will always work in your best interest. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 8 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2015

    Duct cleaning

    We found Dave's Duct Cleaning on Home Stars. We chose Dave because of the awesome Home Star reviews, and the ease of communication via telephone to explain the process, pricing, etc. They only work weekdays, and are busy so we had to make an appointment far in advance to suit our schedule. But I imagine a last minute cancellation worked in our favour and they were able to come in sooner and first thing in the morning! Mark and Kevin arrived early and went straight to work. Mark took the time to answer all my questions and showed me all the before and after photos. Both gentlemen were very polite, neat, and efficient. They accept Visa as payment. Mark even said he was willing to email all the photos! I would not hesitate for a moment to recommend Dave's for your duct cleaning services.

    Answer from pro:

    Hi Nancy - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on Homestars. We believe in 100% transparency and we treat others the way we would want to be treated. We are very thankful for your business and happy we didn't let you down. Convenient payment options, emailing photos (as requested), explanation of all services and working in your favour is just the way we choose to do business. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 8 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2015

    Duct Cleaning

    Dave's Duct Cleaning is a very thorough and professional service. From start to finish, they were great to deal with and we really appreciate the effort they put into their service. Courteous, flexible, prompt, professional and very knowledgeable. They take their job very seriously and were an absolute pleasure to deal with. I highly recommend Dave's Duct Cleaning!

    Answer from pro:

    Hi J - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. Our customers will receive 110% from us whenever we perform this service. We are committed to ensuring this service is performed properly and thoroughly. Glad we didn't disappoint! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 7 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2015

    Duct Cleaning

    Everything about service is excellent: informative website and an advantage vs. competitiors, knowledgeable booking, checklist in advance, courteous and knowledgeable technicians, thorough explanation of job, before and after photos, competitive pricing among reputable duct cleaners, service on time, option of not doing full duct cleaning if not necessary.

    Answer from pro:

    Hi Marilyn - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. We take pride in what we do and will always work in our customer's best interest. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 7 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jul 2015

    Duct Cleaning

    I contacted Dave's Duct Cleaning as a result of seeing their truck in my neighbourhood. I spoke with them on the phone and they were knowledgeable and professional. I booked them - they arrived on time. They explained exactly what they were going to do and then went right to work. I was impressed by their attention to detail and their work ethic. I asked a few questions and they made time for me and ensured my questions were answered. Their service was phenomenal and I would highly recommend them. I am confident that you will end up impressed and glad that you called them. Tim

    Answer from pro:

    Hi Tim - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on Homestars. We welcome conversations about air duct cleaning and what is required to properly assess, restore and maintain your HVAC system to a high standard. We are very serious about our trade and glad that it shows. Our goal is to work in your best interest and happy to hear we didn't let you down. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 3 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2015

    Duct Cleaning

    After reading the positive article in the Toronto Sun plus noticing Dave's Duct Cleaning, I decided to place a request online. From that point forward the whole process was seamless and on schedule. The technicians who provided the service (Ryan & Scott) were both thorough and professional. Our house was a bit overdue for duct cleaning, plus with my daughter and her cat living with us for awhile we had a surplus of dust and dander in the vents. I really appreciated seeing the before and after pictures to truly understand how well they were in fact cleaned. The service took a couple of hours which in itself suggests a much more thorough job than I have seen in the past with other companies who were in/out in under an hour. I think it was about 3 hours for Ryan and Scott to complete our 3 storey house. I would definitely recommend Dave’s Duct Cleaning to our friends and neighbours and please feel free to include this testimonial on your website. Great Work and Thank You!

    Answer from pro:

    Hi Fred - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. Dust and pet dander will increase the frequency of cleaning but, if you maintain a regular cleaning routine (regular vacumming, dusting etc) the need for our next service is typically 5-7 years. We're SUPER committed to ensuring this service is performed properly and thoroughly and we'll stay as long as it takes to do it right, the first time. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 29 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2015

    Duct Cleaning

    We've decided our ducts need cleaning when the house gets dusty 2 days after vacuuming. A recent air quality test of our home also indicated an elevated level of dust particles. Yep, I am guilty of being tardy in the house-cleaning department. Dave's team (Mark & Kevin) were punctual and did a great job. I was shown the before and after pictures. They did a great job and I would recommend this company in a heartbeat.

    Answer from pro:

    Hi Lay - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. A regularly cleaning routine would help prolong the need for our service. Otherwise, if you have no renos or pets, you shouldn't worry about seeing us again for at least 5-7 years. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 29 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2015

    Duct Cleaning

    Cost was exactly what they advertised. The crew phones to say they were 10 minutes late (nice touch). They were extremely neat and tidy with their work and completed the house in about 2 hours. When he initially looked at the cold air return he told me that there was minimal dust and even asked if I wanted to go ahead with the job still. urns out there was quite a bit of dust upstairs anyways. Great work, would recommend these guys to anyone.

    Answer from pro:

    Hi Jamie - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. Before we begin our service, we assess the HVAC system to determine whether or not cleaning is necessary and then provide you with options so you could decide if you'd like to proceed. We're doing our best to work in your best interest and will always be transparent about the service we provide. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 25 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2015

    Duct Cleaning

    Great work!! I just moved and decided to clean the ducts after I did some minor renos thinking some of the renos created some dust and air borne debris wow glad I did cause after seeing the pictures of "before" I don't think the house ever had the ducts cleaned!! They did a great job, the return air duct was so dirty they were at it for awhile from both ends. They showed me the "after" and they were spotless. Do your lungs a favour and get these guys to clean out the ducts properly. Great job, price and were very prompt and professional.

    Answer from pro:

    Hi Joe - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on Homestars. We are committed to ensuring this service is done properly and to a high standard. We are there as long as it takes to ensure your HVAC system is assessed and restored to NADCA's standards. Glad you were happy with our results! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 23 Jun 2015
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