customer
Rating: 5 out of 5
Affordable professional duct cleaning
I wanted to let your readers know about this great duct cleaning company. I have had duct cleaners before and even went for the "bargain basement" duct cleaners. Sometimes in the past when I did get the cheapest duct cleaners I found that after the air still smelled awful or even worse.
Not with this company. Even when booking through email and telephone I was advised when to have it done and what to do at every step of the procedure for something so simple as duct cleaning. Well I found out that duct cleaning is not simple.
These guys Brandan and Mike and dealing with Mike and Stanley at the office was a complete pleasure. I found them on homestars.ca. They went out of their way to answer my numerous questions on the procedure and were extremely professional and understanding with their explanations and procedures. And they did NOT even upsell their services. I had to inquire on the other things I could get. I ended up buying a HEPA filter as well as a VOC cleaner. None of my people I know even have one. Many people think I am nuts but these guys totally backed up my suspicions that we should have it due to our allergies and our desire to have clean air. In todays world the house air quality is very very bad and some research on the internet will reveal this to anyone. So I decided to get these filters after the duct cleaning. The price was reasonable.
I can attest to the saying "you get what you pay for". The air has been very fresh even with our renovations going on.
When I had to inquire about these services the staff was actually not pushy at all and I had to insist on it. So think about that. They actually was looking out for me the customer, not for my money!
In addition to the professional efforts they also go beyond their duties to satisfy my needs even doing things that they really do not need to do.
My family could not believe it. One of them had just done theirs at the same time and they are so upset that their ducts and air are still not clean. They want to call in my duct cleaners now! They paid 99.00.
We will be using their services again soon. I highly recommend you use this company for your duct cleaning and air quality services.
Answer from pro:
Hi Markham customer - Thanks for the positive feedback! We appreciate the effort to share your sentiment of our service with others on HomeStars. We are humbled by your words and happy we exceeded your expectations. Our origin story is very important to us and we promise to deliver the best service possible; always in our customer's best interest. Should you ever require any additional support, please don't hesitate to reconnect. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 21 Aug 2014