Davesducts reviews (954)

Review from HomeOwner
Rating: 5 out of 5
Review left on 3 Feb 2014
Duct cleaning
This is our first house so I was not too familiar with the services available or what I should get done in addition to the duct cleaning. The gentleman on the phone was very attentive to my questions and then when the 2 workers arrived they inspected 2 items and showed us that they were both in good condition and did not require service (AC coils and 1 more item I forget what it was called). They had no desire to overcharge for unnecessary work which was appreciated. Both workers were very professional and spoke in layman's terms. I would highly recommend this company for any of the services they offer!
Answer from pro:
Hi Vicki - Thanks for the positive feedback! Our commitment to our customer is to ensure we are 100% transparent about our service - if any part of our service isn't necessary then we will always disclose this to you; educating our customers is very important to us and working in your best interest is the only way we'll do business. Every 2 person crew we send to your home will always have their own ASCS certification from NADCA. Glad to hear that Mark and Kevin were able to ensure you were fully aware of the service they were providing. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for our customers and look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 6 Feb 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 30 Jan 2014
Duct Cleaning
Just had our ducts cleaned today. The guys were on time, professional, and did a good job explaining what they were doing, why it was necessary, and answering questions. The before/after photos show you the value you're getting.
Answer from pro:
Hi Christian - Thanks for the positive feedback! We are very proud of what we do and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. Otherwise, we hope to see you again in 5-7 years! Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 31 Jan 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 30 Jan 2014
Duct Cleaning and HEPA Filter
After reading several reviews on Home Stars we decided to go with Dave's Duct Cleaning to clean our ducts before moving in to our newly purchased home back in August. We could not have been more happy with our decision. The crew was very thorough and professional. Before starting they walked me through everything they were going to do, provided updates throughout the process and gave very detailed reports of their findings after the work was complete. The one thing I appreciated the most was the non-aggressive crew. We purchased and used a Groupon offer for our duct cleaning and often times with these deals you find yourselves being pushed in to added services/costs. This was not the case with Dave's Duct cleaning. They were very up front with me and explained what should be done and what was not necessary. I never felt pressured to purchase any add-ons that I felt were unnecessary. During the duct cleaning process, the crew took air quality readings in the rooms throughout our house and the readings came back very poor. As I mentioned, we were new to the house and the previous owners were pet owners and not the tidiest of home owners :). They setup a HEPA filter machine in one of the rooms and left it running throughout the duct cleaning process. When the cleaning was finished they provided me with the new air quality results for the room. The crew explained the benefits of a HEPA filter for the home and provided me with reasonable pricing. Again, I never felt pressured in to purchasing the filter. They simply provided me with the information and left the decision to me, which I very much appreciate. I ended up calling a few days later to order a HEPA filter and they promptly ordered the filter, scheduled the installation and installed the filter. During the installation they once again took air quality readings and they returned a few weeks later to take new readings to compare the air quality at no extra charge. We were very satisfied with our experience with Dave's Duct Cleaning and would (and have) recommend them to everyone.
Answer from pro:
Hi Andrew - Thanks for the thorough and positive feedback! We appreciate it when customers are able to share their experiences online for others to see; especially long after we've performed our service in your home (which was in August 2013). It speaks volumes to us to know that you can speak positively of our efforts long after we're gone. We are 100% transparent about our process, we are very serious about what we do and our philosophy will always be to ensure that homeowners are educated about the service that we provide. Our goal is to be as helpful and informative regarding ALL aspects of the service we are performing and glad you were able to notice our efforts with your detailed review of our service. Should you require any additional support, please don't hesitate to reconnect. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 31 Jan 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Jan 2014
dryer vent
I called for my mother's gas dryer vent which probably was not cleaned in years- called Tuesday- they came on Friday- wonderful job - showed before and after photos- would recommend
Answer from pro:
Hi Stacey - Thanks for the positive feedback! For dryer vent exhaust systems, please ensure that you monitor the performance of your dryer; if it starts to under perform (ie. takes longer for the clothes to dry) please feel free to give us a shout. We have a 60 day warranty so happy to have the team come by again to ensure that everything works as it should. Dryer vent exhaust cleaning varies on use - so please ensure you monitor it to know when we need to come back. Here's a quick check list for reference: http://bit.ly/1aCz1mZ - Should you require any additional support, please don't hesitate to reconnect. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 27 Jan 2014
Review from AD
Rating: 5 out of 5
Review left on 23 Jan 2014
Duct Cleaning
I had Daves Duct Cleaning come in summer of 2013 and they did a FANTASTIC job! 2 of the most professional young men I have met in a long time. Did such a great job and I have reccommened Dave's to many people since they did my home. Thanks guys!
Answer from pro:
Hi Anila - Thanks for the positive feedback! We appreciate your effort to leave your positive sentiment of our work for others to see. We value what we do and will not rest until the job is done properly. Should you require any additional support, please don't hesitate to reconnect. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 23 Jan 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 22 Jan 2014
Duct Cleaning & Sanitizing
This is the second time I've had Dave's crew do duct cleaning in my home. They were right on time and went about their work very professionally. They were polite and friendly and explained exactly what they were doing. They tested the quality of the air in our house. And were honest and knowledgeable about their business and the service they were providing. With our approval they sanitized the ducts to kill bacteria with a natural solution made of plant extracts that includes lemongrass and thyme. My husband and I both liked these young men and will call them back again in the future. ! I especially appreciated the before and after pictures. Patricia
Answer from pro:
Hi Patricia - Thanks for the positive feedback! Glad we were able to provide our service again in your home. We value our customers and promise to ensure you receive the best service possible - we are extremely motivated and proud of what we do and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 28 Jan 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 22 Jan 2014
dave's duct cleaning
I would highly recommend Dave's Duct Cleaning Services. They were professional from the get go. High responsiveness to questions, polite and they went out of their way to do a really outstanding job. I frankly would not use any other company to do my ducts or dryer cleaning. Thank you for a job well done. Marlen
Answer from pro:
Hi Marlen - Thanks for the positive feedback! We take our work very seriously and we will always go out of our way to perform our service to the best of abilities. Should you require any additional support in the future, please don't hesitate to reconnect. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 23 Jan 2014
Review from brian doak
Rating: 5 out of 5
Review left on 21 Jan 2014
duct cleaning
The guys did a fabulous job cleaning the ducts. I found them to be very courteous and professional. They are knowledgeable about things I can do to keep the air system in my house clean.
Answer from pro:
Hi Brian - Thanks for the positive feedback! We appreciate your effort to post a review of the work we did for you. It means alot for our customers to share their positive sentiment for others to see. Should you require any additional support, please don't hesitate to reconnect. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 22 Jan 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Jan 2014
Duct Cleaning
This work was performed in summer of 2013 and I intended to submit my review many times now. Most importantly this Duct service performed by Dave's was PROFESSIONAL and beyond. What a fabulous job they performed! The before and after photos were very helpful and showed the huge effectiveness of their service. I would recommend them to Everyone in my area!
Answer from pro:
Hi Rob - Thanks for the positive feedback! We appreciate the effort to post your positive sentiment of our efforts - it makes what we do extremely rewarding when customers are able to share their experiences about our service with others and very glad that you did. Should you require any additional support - please don't hesitate to reconnect. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 22 Jan 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Jan 2014
Duct cleaning
Brendan and Andrew were very professional, polite and efficient. Called us 30 minutes before they arrived. Were right on time. Showed us and explained each step. Were courteous, quick and very thorough. Will call them again!
Answer from pro:
Hi Kristen - Thanks for the positive feedback! We take our work very seriously and glad that it shows. Should you require any additional assistance, please don't hesitate to reconnect. We'll always be here for our customers. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 15 Jan 2014