Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

Rating: 5 out of 5

Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA reviews (286)

  • Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
    Rating: 5 out of 5
    Review left on 19 Mar 2021

    Walking the Talk

    Ideal Stairs replaced our two staircases and the upper and main floor landing railings. Their work was excellent - second to none. The installation took place during our home renovation with very little in the way of lighting. After the lighting was installed, we noticed the spindles were off-white rather than white we ordered. Ideal Stairs immediately and without question replaced all the spindles - no charge. It is very rare indeed to find a company so dedicated to quality and to maintaining the highest reputation in the industry. They truly walk the talk! Well done Raja, Mesh and team, John D

    Answer from pro:

    Hello, thanks for your review! Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very glad to hear you had a great experience with our team and we were able to immediately put right the spindles. On behalf of our team, we would like to thank you for choosing us as your number one stair renovation company. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

    Reply created 22 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2021

    I'd give 11 stars if I could.

    We had them replace our staircase and second floor this time last year, and decided it was time to do the main floor. Simply incredible. I figured it would take 3 or 4 days and it was done, and spotless in about 5-6 hours. Looks amazing. Also put a vinyl floor in the main floor toilet. Whoever thought a wooden floor was a good idea obviously never had men or boys living in their house. Just like last time, guys were incredibly fast but always friendly and professional. Never rushed, and asked all the right questions. Even moved some heavy furniture out of the way for me that I couldn't move. I just wish we had more floors for them to do.

    Answer from pro:

    Thanks Iain for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're extremely happy you chose our team again for your flooring project but this time for your main floor. We truly take pride in our service and workmanship, and we're very glad it shows :) On behalf of the Ideal Stairs team, we want to thank you once again for choosing us and giving us the opportunity to really make your stairs and flooring shine. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

    Reply created 12 Mar 2021
  • Review from KITCHEN COURT David & Lexy Courtney
    Rating: 5 out of 5
    Review left on 25 Feb 2021

    Stair & Railing Project

    My wife and I have owned and operated a kitchen company for 33 years, and over the years we've seen our share of good and not so good trades people. Recently we contracted Ideal Stairs from Scarborough to do our stairs and railings in our own home. Our expectation of service and quality is very high, but I have to say, Ideal Stairs exceeded my goals for top quality and service. Mesh kept in touch with me each day, letting me know when the guys would be there and what we can expect for the day ahead. Every night before the guys stopped work, they took about half an hour to vacuum all the area they had been working in. Now that it's complete and they applied the last coat of finish, the hand rail and stairs feel like silk, what a super job they did. I have already recommended them to one of my clients and will continue to send them my clients, as I'd be happy to put my name to their work. Great job guys. David Courtney, Kitchen Court.

    Answer from pro:

    Hi David, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so excited to hear you are enjoying your new hardwood stairs. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to thank you for choosing us as your number one stair renovation company.

    Reply created 2 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2021

    Staircase Railing

    Mesh did a great job in helping to make the all the style and colour choices of my new railing system and to coordinate the project. Everything was communicated well, and went off without a hitch during these Covid times. The crew executed the quality job very well, custom tailoring and fine tuning to the space and existing structures, and were diligent about setup and cleanup. The railing overall improves the look of the living/dining room, and is sturdy which is what I wanted, and it was achieved. I definitely recommend these guys, thanks again for the great job!

    Answer from pro:

    Thank you Colin for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We take pride in providing the very best to our customers and for this we are so happy to hear you had a wonderful experience and we were able to meet your expectations. On behalf of Mesh and the Ideal Stairs team, we'd like to thank you for giving us the opportunity to be a part of your project. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

    Reply created 15 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2021

    Stair renovations

    It was a pure delight to deal with this company. Mesh, Rajan and their team finished my upstairs and downstairs before Christmas time, as promised. Clean and accurate work left me with the perfect stairs! They did a phenomenal and professional job! I would recommend Ideal Stair to anyone! They changed my old carpet stairs into a quality hardwood masterpiece! Many thanks guys! Mary.

    Answer from pro:

    Hi Mary, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so excited to hear you are enjoying your new hardwood stairs. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to thank you for choosing us as your number one stair renovation company. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

    Reply created 6 Jan 2021
  • Review from Jennifer Hartman
    Rating: 5 out of 5
    Review left on 2 Jan 2021

    Staircase Renovation

    We were very happy with the service and quality of our staircase renovation. We installed new railings and had the wooden staircase refinished. Rajan and Mesh were very professional and courteous. The work was done on time and on budget with a beautiful result. I highly recommend Ideal Stairs for any staircase renovation.

    Answer from pro:

    Hi Jennifer, thanks for your review and recommendation. Your feedback is very important to us while we continue to offer the best in service to our customers. We are so glad to hear you're very happy with our service and quality of work, and we were able to complete the project in a timely manner. We hope you continue to enjoy your beautiful new stairs for many years to follow. On behalf of Rajan and Mesh, we would like to thank you for choosing our team to be a part of your stair renovation. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

    Reply created 6 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2020

    Stair Renovation

    Our house has undergone an extensive renovation both the interior and exterior. We contracted Ideal Stairs to cap the treads, risers, stringers and replace the balustrades from our basement to second floor. We are very pleased with our experience and the outcome. Mesh and Raj have been a pleasure to work with and they have an excellent and hard working crew of installers and finishers. Everything was performed in a timely and organised fashion. They have pride in their work and rightly so. The colour match of the stain is so well done you would think it was done by the manufacturer of our new hardwood floors! We highly recommend Ideal Stairs!

    Answer from pro:

    Hi Darryl and Kathleen, thank you so much for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and workmanship to all our customers. We're so happy to hear you're very pleased with the results, the matching of the stain colour to your hardwood floors and overall experience with our team. We hope you'll continue to enjoy your lovely new recapped stairs and railings. On behalf of Mesh, Raj and the Ideal Stairs team, we would like to thank you for choosing us as your number one stair renovation company. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors. Happy Holidays!

    Reply created 22 Dec 2020
  • Review from tracyuren
    Rating: 5 out of 5
    Review left on 14 Dec 2020

    Replacing stairs as part of a large reno

    I contacted Ideal Stairs after combing through HomeStars reviews. We live in a side-split home and needed the stairs redone as part of a large renovation on our forever home. Since our stairs are open from the main living space to the bedroom level of our home, it was important that our stairs not only look great, but I wanted them to be done well..as if they were doing them in their own home. From my first contact with Mesh (of many), he provided all the information I needed and answered my many questions. He is professional and honest and responds quickly. Rajan checked in daily to advise me on what time the crew was showing up each day and stopped in a couple of times to check in on the progress and to see if we were happy. We weren't 100% happy with the first stain color sample for review as our floors are difficult to match, and they happily took it back to adjust the stain color until we were happy with it. Overall, Ideal Stairs is very professional to work with, they take pride in the work they do, and we are so happy with the quality of our stairs. They look great, and they were even able to eliminate the squeaks that have bothered me for years. Mesh, Rajan and team - thank you for doing such a great job with our stairs. I highly recommend Ideal Stairs as their prices are fair, and you won't find a company who cares more about the end result than them.

    Answer from pro:

    Hi Tracy U, thank you so much for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and workmanship to all our customers. We are so glad you chose us to be a part of your stair renovation project, as we take pride in offering the best for our customers. We're also extremely happy to hear you had an excellent experience since first contacting Mesh and throughout the entire process. We hope you will continue to enjoy your beautiful new stairs for many years to follow. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to thank you for choosing us as your number one stair renovation company. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

    Reply created 15 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Dec 2020

    Amazing job of changing Carpet to Hardwood Flooring

    We had hired Rajan based on a friend's recommendation. Rajan and his team was a pleasure to deal with. The project had to be completed under tight timelines and there was painting going on in parallel. Rajan and his team were very prompt and completed ~2000 sq feet of hardwood flooring in a matter of 2 days. Rajan is extremely professional and courteous as well. Would gladly recommend Rajan and his team for all your flooring needs.

    Answer from pro:

    Hi Vijay, thanks for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and workmanship to all our customers. We are so glad your friend referred you to us and our team was able to complete the flooring installation in a timely manner. On behalf of Rajan and the Ideal Stairs team, we would like to thank you for selecting us to be a part of your renovation project. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

    Reply created 9 Dec 2020
  • Review from MICHAEL Quelhas
    Rating: 5 out of 5
    Review left on 5 Dec 2020

    Refinishing stairs

    Mesh and his team from Ideal did a great job refinishing some very old and creaky stairs. Showed up on time and cleaned up at the end of every day. We are happy with he end result.

    Answer from pro:

    Hi MQ, thank you for your review. Your feedback is very important to us while we continue to offer our clients the best in service and workmanship. We're so happy to hear you had an enjoyable experience with our team and you're loving your new stairs. On behalf of Mesh and our team, we would like to thank you for choosing us to be a part of your stair project. Please kindly mention our name to any other friends and family who require work completed for their stairs and or floors.

    Reply created 7 Dec 2020
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