NPC Building and Renovations Limited
NPC Building and Renovations Limited
Rating: 5 out of 555209 reviews

All reviews (209)

  • HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2024

    Whole Home Reovation

    The NPC team recently completed an entire home renovation for us. Their precision and efficiency is second to none. They did an incredible job communicating and staying on schedule despite the number of obstacles that were discovered throughout the project. Their team had solutions by the time we knew we had any problems, easing any stress on our end. They were detail-oriented and went above and beyond with each aspect of the project. Five stars is not enough to justify our satisfaction with them!

    Answer from pro:

    Thank you Yetti for giving us the opportunity to work with you! We enjoy the process from stand to end Natanael
    Reply created 10 Dec 2024
  • Anna
    Rating: 5 out of 5
    Review left on 12 Jun 2024

    Main floor reno including all flooring plumbing electrical

    We recently hired NPC for a complete reno of our main floor. TheyNathaniel did an A1 job from demo to completion. We could not have been more pleased. We were very particular and I can say without hesitation that NPC gets a 10 out of 10. They are extremely hard-working and professional. We lived in the basement while the reno was going on and day after day for six months they showed up to work until the job was completed to our complete satisfaction. We were impressed with how they took the time to explain things and helped us make the right decisions regarding choosing materials and layouts for the rooms. Do not hesitate to hire NPC. You will not regret it. Our experience left us happy and content.

    Answer from pro:

    Thank you Anna for sharing your experience, it was a real pleasure working with you Natanael
    Reply created 21 Jun 2024
  • Vera
    Rating: 5 out of 5
    Review left on 26 Jan 2024

    The best…will never hire anyone else for home renovations

    After a master bathroom Reno in 2019, hired Natanael and his hard working team (Antonio & Juan) to redo family and basement bathrooms, replace laundry sink/piping, install French doors/framing & replace den ceiling. I am very particular but can say, without hesitation, NPC is the best. Hard working, true to their word, quality work and very responsive. Natanael replied to my texts and calls faster than family members! Antonio & Juan were always on time and worked without taking breaks. I fully and highly recommend NPC and cannot imagine hiring anyone else for future home renovations. Thank you Natanael and team. Vera

    Answer from pro:

    Thank you very much Vera for sharing your experience and for giving us the opportunity to work with you again. It is a pleasure for us to have such a loyal customer Natanael
    Reply created 26 Jan 2024
  • Mark Rouse
    Rating: 5 out of 5
    Review left on 30 Dec 2023

    Excellent work, start to finish.

    Chose NPC to re-shingle entire roof, replace all eavestroughs and soffits, and extend the front roofline 10' to cover front porch. We are completely satisfied with the results and were totally comfortable throughout the process. Neighbours stop and complement the work and how great it looks all the time. This wasn't a cheap project but NPC explained everything and broke down component costs clearly. NPC also offered aesthetic opinions (which we went with) when many other contractors were reluctant to do. Would use NPC again and highly recommend them to anyone.

    Answer from pro:

    Thank you very much Mark for sharing your experience, it was a pleasure working with you
    Reply created 3 Jan 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 4 Dec 2023

    Full House Renovation

    We recently renovated our whole house with NPC. I would like to start by saying thank you to Natanael and his team for such an outstanding job and support throughout this process. We love the new and updated look of the house. I could barely recognize my old house once all the renovations were done and this wouldn't be possible without Natanael's recommendations and additions to our original ideas. I would highly recommend NPC to anyone looking to renovate.

    Answer from pro:

    Thank you Daniela for leaving us a review and for trusting us with your home renovation project. It was a pleasure to meet you and to work with you Natanael
    Reply created 5 Dec 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2023

    Basement Renovations

    Last month we completed our basement renovations project with NPC. This is my third time working with them and once again we are amazed by the quality of the job. The crew performed an amazing job including cleaning after each day to ensure the whole house was left as dust free as possible, since we were still living in the house through the whole project. We love our new basement and cant wait to create new memories. Thank you NPC and team.

    Answer from pro:

    Thank you Melissa for sharing your experience. It was a pleasure working with you Natanael
    Reply created 4 Dec 2023
  • Robert Sischy
    Rating: 5 out of 5
    Review left on 28 Nov 2023

    8 Years Later - after care and support

    I think one of the fears of having a renovation done is what if something needs to be addressed months or even years down the road. We recently had a service inspection on a fireplace that NPC had installed as part of a full first floor renovation 8 years ago. A fantastic renovation that we still look back on with great pride. The fireplace had been safely installed and worked for years but technically there was an issue with the manufacturer's specs on ventilation materials. The fireplace company deemed that they couldnt certify or complete the inspection without the necessary changes and had to turn off the gas to the fireplace. They left it to us to arrange with our contractor to sort out. Now 8 years later Natanael came over, acknowledged the problem, guaranteed his previous work and made all the necessary changes, making sure the installation was up to code and at his expense. I dont think one could hope for more than that.

    Answer from pro:

    Thank you Rob for sharing your experience, it is always a pleasure to work with you; at NPC we can proudly say that our customers satisfaction will always be our top priority
    Reply created 28 Nov 2023
  • Paolo
    Rating: 5 out of 5
    Review left on 4 Nov 2023

    Ensuite Bathroom Renovation

    A couple of years ago we contracted NPC Building & Renovations LTD to do a full remodel of our powder room and to replace our basement flooring. Based on the excellent experience we had previously, we did not hesitate to engage them again when we decided to do a full renovation of our ensuite bathroom. Once again, Natanael was fully responsive to our many questions and concerns. Other than changes we initiated NPC's original quote and estimated timeline stood firm. NPC's work was first-rate. The crew always arrived promptly on time and were exceptionally clean throughout the entire renovation process. They also seamlessly dealt with a few minor hiccups that were encountered during the project. Just like our initial experience with NPC, we are extremely happy with the results and will definitely use NPC for any future home renovation projects. I would not hesitate to recommend NPC to anyone looking for a home renovation contractor.

    Answer from pro:

    Thank you Paul for sharing your experience! It is always a pleasure to work with you Natanael
    Reply created 6 Nov 2023
  • Customer of NPC Building and Renovations Limited
    Rating: 5 out of 5
    Review left on 13 Sep 2023

    Basement Renovation

    This was the 2nd time we used Natanael for a renovation. We had several quotes for the basement and Natanael had the best ideas with what to do. Prospero and Noel were great and worked very hard day to day. We had an architecture plan in place, but some rooms looked cramped when the wood framework was laid out on the floor compared to on paper. Prospero and Natanael were easy going and willing to change the wood framework so that we had more room. One thing is that we should have listened to Natanael on was getting stain resistant grout or epoxy grout for the shower as we didn't realize our existing showers already had stain resistant grout. We also had an expected complication with regards to a pre-existing leak in our basement coming from the ductwork before any drywall was put in place. It was rare and only happened twice in 5 years. Natanael was great and contacted several trades to come and investigate where the leak was coming from and fix the problem so it didn't happen again. He came up with solutions such as spray foam insulation around the dryer vent as it was causing a leak along the ductwork from above. We had a few complications after they were finished, but Natanael true to his word, came back and fixed them. We are glad we went with them for the basement renovation and people who saw our basement were really impressed with the overall result.

    Answer from pro:

    Thank you Danielle for sharing your experience, it was a real pleasure for our team to have the opportunity to work with you again! Natanael
    Reply created 14 Sep 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2022

    Excellent customer service during major basement reno

    Natanael and his crew did a complete basement renovation for us and we are so pleased with the end result. The reno quote was not far off from the others I received- but while others said they could not raise the steel beam that ran across the full basement, Natanael immediately said he could and explained how. This was a key element to our basement project and without moving the beam, we couldn't have the space we do now. NPC stands apart from competitors mainly due to the excellent customer service. Natanael is kind, reliable, and unlike many other contractors, very easily reachable. He always takes time to answer questions and make you feel informed and comfortable. I trust him and his great team and will absolutely use NPC again. They did a fabulous job on our basement which went from creepy to a shiny and functional new space for our family. Thank you NPC!

    Answer from pro:

    Thank you very much Natasha for sharing your experience, it was a real pleasure to have the opportunity to work with you as well! Natanael
    Reply created 14 Dec 2022