Accu Serv Heating And Air Conditioning

Rating: 4.9 out of 5

Accu Serv Heating And Air Conditioning reviews (274)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2016

    Hot water boiler repairs

    To make a long story short, we had our boiler installed by a company who didn't know what they were doing. After lots of problems and countless visits from this other company, they would always state that the system was running normal, despite all the problems it cost us with our hot water and heat cutting out. AccuServ came in and saved the day 100%. Their staff are incredibly knowledgeable, very polite and punctual. Not only did they solve our problems, but they also followed up with a list of detailed information as to what was wrong with our unit in the first place. I can seriously not stress enough how happy I was dealing with them and have recommended them to several friends since. All have followed up with me to thank me for the recommendation as these guys do nothing less than stellar, professional work. If 6 stars were an option, I'd give it to them.

    Answer from pro:

    We're sorry to hear about your improper boiler installation experience from another company, and the problems that came along with it. We love to be a hero when it comes to our customers. Providing each customer with knowledge along the way and offering up details of the exact issue, as well as a solution that works. Thanks so much for all of your recommendations and your 6-star rating too!

    Reply created 12 Dec 2016
  • Review from Jason
    Rating: 5 out of 5
    Review left on 14 Nov 2016

    Yearly Heating Maintenance

    Great service from AccuServ and Rahul S. easy to schedule appointments, always show up on time, friendly and knowledgeable. Pointed out some things that might help performance of unit. I felt confident that our unit was in good hands.

    Answer from pro:

    We're happy to hear that you are appreciative of the great service we offer. We always like to make it easier for our customers by offering simplified appointment scheduling, punctuality and education along the way. We feel it's important for you to understand your systems.

    Reply created 24 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2016

    Furnace and AC replacement +

    The AccuServ team are incredible Right from administration through to installation. The work is so precise and clean, it is a breath of fresh air to have such vital work done on your home like this. It should not be a rare thing, but it is. So when a company has such high standards, I feel like I need to tell others about it. At the end of our demanding installation (went longer due to the trickiness of our 100 old home) Ashok had a smile on his face and said he was so happy with the job. They really hold themselves to a high standard. Another plus for me was how on it they are with all the digital forms and feedback. I love to see a company embrace a modern mentality to the admin side from quotes, financing to customer care. It is never fun to replace such big ticket items in your home, but I am thankful we went through it with a company who actually cares about the work they leave behind.

    Answer from pro:

    Thanks for your kind words! Our processes are very streamlined and we hold our entire team to extremely high standards. from administration through to installation mainly due to our years of perfecting them. Precision is necessary when it comes to your home heating/cooling needs. We agree that impecable service like what we offer shouldn't be a rarity, but it's unfortunately it usually is. We greatly appreciate you spreading the word and please know that your feedback is really important to us. We care a great deal about your home and we like to save our customers money and time by doing it right the first time. We also respect your home a great deal and always leave it in the same condition it was when we arrived. We hope you contact Accuserv again for maintenance, inspections and/or repairs for any of your home heating/cooling systems.

    Reply created 12 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2016

    Furnace, hot water heater, ductless heating units for apartments

    Aaron and his team designed/recommend best-in-class technology and provided outstanding and professional installation services. Despite the challenges of our 1880 building the installation was flawless, and looks clean. Kudos to the team! We highly recommend AccuServe.

    Answer from pro:

    Thanks for your review. Old buildings are one of our many specialities. They often need a new furnace, a/c or water tank replacement. Many overlook the importance of a good, clean, professional installation, like what we offer. We like to get it right the first time, so thanks for noticing and recommending us!

    Reply created 24 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2016

    Good service

    Accuserv treated me with care and attention on a recent visit to replace my furnace. I had only a small timeslot on Saturday that I could be at the home for the installation. They didn’t mind and gave me the time that I asked for. The installation fit easily into the time they had available and was already warming my home by the time they left. Good service.

    Answer from pro:

    We always try to help as quickly as we can, and to fit into the times that are most convenient for our customers. I’m glad to hear that you were happy with the service.

    Reply created 16 Nov 2016
  • Review from kevin beemer
    Rating: 5 out of 5
    Review left on 31 Oct 2016

    new combo boiler and water heater installation

    The team was professional, knowledgeable, courteous, very neat and on time. They explained the whole process very well and delivered a beautiful result. It works great and looks fabulous, we couldn't be happier.

    Answer from pro:

    Thank you for your very nice review. We believe that education is a strong part of our culture here at Accuserv, so we're always happy to hear that a customer appreciates learning. A great working system is our goal, and customer satisfaction is everything to us, so we're thrilled to hear your so happy with the end result.

    Reply created 16 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2016

    HVAC Repair

    I’ve always been given a good price from this crew, and I’ve called them in on busted machines for both my home and business. They always respond so quickly even though I’m not that near to their Toronto location. Never waited longer than 48 hours for a complete repair.

    Answer from pro:

    We do what we can to make our services as fast as possible. Thank you for your review, I will pass on your appreciation to our field team.

    Reply created 7 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2016

    Navien combi Boiler Installation

    This weekend we had AccuServ install a Navien combi boiler for us to hook up to our rads. Aaron and his team came and did an amazing job; they were efficient, respectful and incredibly knowledgeable. It made such a difference that they were able to do a lot of the work ahead of time at their shop and do the rest of the install on the weekend so I didn’t have to take any time off work. They took the time to explain to me how the unit works and why they use certain materials instead of others. I am confident that I received the best installation there is and will highly recommend AccuServ to anyone who is looking for anything HVAC. They did such a great job that I will be using them again in the Spring to install a ductless split air conditioning unit in our house. Due to the gas pressure coming into our house being too high our gas had to be shut off for safety. When the guy from Enbridge came to fix the regulator he saw the install and said it was the best he had ever seen, including the ones he has seen in the Bridle Path. I am quite certain that we now have the best looking mechanical room in the entire neighbourhood, but see for yourself!

    Answer from pro:

    We're happy you chose us for your Navien combi boiler installation needs. Efficiency is one of our primary focuses, and our education programs arm our team with the ability to educate our clients in the process. We'd have to agree that having the ability to do work ahead of time, really helps us to save our customers valuable time and avoid loss of work time. Coming from a well-known company like Enbridge, we're also glad they could appreciate the workmanship. We'd certainly appreciate you spreading the word to others who require HVAC services. We thrive on repeat customers such as yourself and are happy to come in the Spring to install your ductless split A/C unit.

    Reply created 16 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Oct 2016

    HVAC

    Aaron is a pleasure to work with. He and his crew worked tirelessly and did a fantastic job taking care of our complex HVAC system. Aaron is honest, friendly & extremely knowledgable in his trade. I wish everyone I need to work with would have Aaron's work ethic. I highly recommend him, he made it effortless. Javan

    Answer from pro:

    Thanks for your kind words about Aaron. It's great to hear that you are so happy with his work on your HVAC system. We understand how difficult it can be to find a service company that you actually enjoy working with. That's why we really pride ourselfs in having well-trained professional, courteous, educated staff. We hope that you continue to choose Accuserv for any of your future Heating, Ventilation and Air Conditioning needs.

    Reply created 17 Oct 2016
  • Review from Benoit T
    Rating: 5 out of 5
    Review left on 8 Oct 2016

    Excellent – Very happy customer

    I was looking for a replacement of furnace, change for tankless water heater, and new A/C unit – so a complete Heating/Cooling job. After a few quote, I choose Accuserv to complete the project. After a few emails and phone with James to organise it, the Accuserv team (Aaron, Rahul, Delraj and Josh) arrived on time and started to protect all the working area and path in my home. It was clear each member knew very well what to do, when to do it - all was perfectly organised and managed on site. They worked very hard and completed all the work, making sure that all the working area was clean before leaving. With Rahul providing all the information and details when visiting to prepare the quote, Aaron, Rahul, Delraj and Josh executing the project, James and Amanda completing all the administration (quote and billing), I would highly recommend Accuserv - very professional.

    Answer from pro:

    We're thrilled to read your great review and recommendation. It was a big heating/cooling job, but we're happy that our well-educated and well-trained staff always shared their knowledge with you and complete the job to your satisfaction. Part of the reason our team is so organized is because we have a great in-house training program and have offered HVAC services for almost 20 years. We always love reviews like your because they show us what we've done right.

    Reply created 16 Oct 2016