Accu Serv Heating And Air Conditioning

Rating: 4.9 out of 5

Accu Serv Heating And Air Conditioning reviews (274)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Feb 2015

    Water Emergency

    Of course our emergency happened late on a holiday evening. The first person that came to mind to call was Aaron from Accuserv. As fate would have it, Aaron was on call and within an hour he was in our home. He evaluated the situation, and dealt with the immediate water emergency. He has been helpful and professional in every way with the follow-up service and advice. I should mention that our emergency turned out to be a burst pipe, and NOT a result of the combination boiler that was installed this past summer. Yet Aaron was able to be here for us, fixing the pipe and rad, and guiding us through the repair stage. There is a sense of well-being that our home is well looked after. Thanks again Aaron!

    Answer from pro:

    Hi Lynn! Thanks for the awesome review of your recent experience with AccuServ :) We're so happy to know that you were pleased with the evaluation, service and repairs made to your system, and are always here to help whenever you need! - The AccuServ Team

    Reply created 6 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Feb 2015

    Furnace

    Great experience I had with them! They showed up (on a long weekend on Sunday evening) and quickly diagnosed my furnace issue. They sourced the required part and kept me in the loop on when the repair would be completed. They also responded to my e-mails promptly (even late evening on a long weekend Monday) and always answered when called. Would definitely use them for any future repairs!

    Answer from pro:

    Hi Anthony, thanks for leaving such a great HomeStars review of your recent experience with AccuServ :-) We're really happy to read you were satisfied with our diagnosis/furnace repair solutions, and we appreciate your continued business for any future HVAC needs. It's always our pleasure to help! - The AccuServ Team

    Reply created 3 Mar 2015
  • Review from David Schroh
    Rating: 5 out of 5
    Review left on 20 Feb 2015

    Furnace

    Furnace stopped working and I called AccuServ. They answered the phone before their business hours had officially started, and had someone at my place in a couple of hours. The assessment was fast, and they went out of their way to source parts from all over the GTA so that we wouldn't be without heat long in February. Friendly and polite, they were a pleasure to work with.

    Answer from pro:

    David, thanks so much for the awesome review of your recent experience with AccuServ :) We're happy to know that you were pleased with our assessment/service, and are always here to help for any of your future HVAC needs! - The AccuServ Team

    Reply created 3 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2015

    Hot water tank

    James and his team were polite, professional and committed to providing excellent service. James came and took a look at my hot water tank and took the time to explain the problems and answer my questions. He took pictures of where the tank was leaking and also let me see the leak for myself. I'd highly recommend James and his team.

    Answer from pro:

    Tina, thanks for leaving such an awesome HomeStars review of your recent experience with AccuServ! We're so glad to know you were satisfied with the level of service we provided during your visit, and are always here to help if/whenever you need! - The AccuServ Team

    Reply created 4 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2015

    AccuServ was incredible!!!

    Right from the first phone call AccuServ was incredible to deal with. During a recent cold spell our furnace stopped working. Within 4 hours of my initial phone call the tech was out to the house to inspect the furnace. Sadly, the people that had installed the furnace (not AccuServ) failed to provide proper drainage and the furnace had substantial prolonged water damage, after only 4 years with a brand new furnace. The furnace needed to be replaced. James at AccuServ was a pleasure to work with as we decided on what new furnace was best. He was quick to respond to many emails and phone calls. As soon as we made our decision on which furnace to go with- they were out to install it the very next day. They removed the old furnace, installed the new one and didnt leave any signs of their work. Tidy, professional, courteous, prompt...all words I would use to describe AccuServ. I would highly recommend their services.

    Answer from pro:

    Thanks for the great review Paul! The way the equipment is installed really determines how well it will perform and last. I'm glad we were able to fix this poor installation and have your heat up and running

    Reply created 12 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Feb 2015

    hvac furnace issue

    Our furnace stopped working and we called accuserv at 11 pm. The response time to call was fantastic, we explained our issue and the gentleman on the phone understood perfectly. The tech whoo showed was extremely professional customer focused and most of all honest. Thanks to the accuserv team and Rahul great job.

    Answer from pro:

    Rahim, thanks so much for the awesome HomeStars review of your recent experience with AccuServ! We're so happy to know that you're pleased with our furnace repair options, in addition to the expertise demonstrated by our skilled service technicians. Always here to help with future HVAC needs! =) -The AccuServ Team

    Reply created 27 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Feb 2015

    Incredible Technicians (furnace repair)

    I want to express how pleased I was with my service experience. My furnace broke down on Saturday & a search of the web helped me find you. Everyone, from the person taking my first call to the technician (who was incredible) to others offering quotes and scheduling - all friendly and professional. Will definately be signing up for service package and recommending to friends and family.

    Answer from pro:

    Dawn, thanks so much for the awesome HomeStars review of your recent experience with AccuServ! We're so happy to know that you were left pleased with our service technicians and furnace repair options, and we thank you tons for any future recommendations shared with family and friends! Always here to help. :) -The AccuServ Team

    Reply created 27 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jan 2015

    Hot water on demand system

    The worked performed by Aaron and his team was excellent. I had a furnace boiler system replaced for a hot water on demand system and it took one day for removal and installation. Any questions or concerns were answered and a follow up was carried out. I would recommend them to anyone. Highly professional.

    Answer from pro:

    Wow Julian, thanks so much for the awesome HomeStars review of your recent experience with AccuServ! We're so happy to know that you're pleased with your new on-demand system, and we thank you for your future recommendations! Always here to help. :) -The AccuServ Team

    Reply created 27 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jan 2015

    New high efficiency furnace and tankless hot water installed

    The team is just fantastic. They provided us with lots of time and information to make the right decisions. I couldn't be more pleased with them! Thank you so much!

    Answer from pro:

    Hi Jane, Thank you so much for the wonderful feedback re. your recent experience with AccuServ. We're always here to assist with all of your future HVAC needs, and thank you for taking the time to post such an awesome review! - The AccuServ Team

    Reply created 14 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2015

    Prompt and Super Friendly Service

    We were having a late night furnace emergency on a very cold night. Searched around and decided to give AccuServ a call. They were on the ball right away! Very prompt and super friendly service. If we're ever in need again, we will definitely be calling AccuServ. There's a reason why they're #1 rated on Google.

    Answer from pro:

    Wow, Dimitra, thanks for such a lovely HomeStars review of your recent experience with AccuServ. We're so glad you were satisfied with the level of service we provided, and are pleased to have you as a loyal AccuServ customer!

    Reply created 5 Feb 2015
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