Doctor Rooter

Rating: 4.8 out of 5

Doctor Rooter reviews (290)

  • Review from Roman Sydor
    Rating: 5 out of 5
    Review left on 13 Jun 2023

    The best waterproof job I've ever seen !!!!!!! Fantastic Company !!!!

    Our basement had been plagued by a persistent leakage issue, and it took us quite some time to pinpoint the exact origin. Thankfully, a friend recommended Red Seal to us. I cannot express enough gratitude as their waterproofing services went above and beyond our expectations. A heartfelt commendation to the entire team for their exceptional work!

    Answer from pro:

    Thank You for Choosing Doctor Rooter! we are always here any drain or waterproofing issues

    Reply created 8 Apr 2024
  • Review from Peter S
    Rating: 5 out of 5
    Review left on 6 Jun 2023

    Concrete Floor for Garage

    Red Seal mechanical was great to work with from start to finish. Estimate was quick and detailed. Everything was done neatly and on time. We are very happy with the new floor! Thank you Yuri and team!!

    Answer from pro:

    Thank You for Choosing Doctor Rooter! we are always here for any drain or waterproofing issues

    Reply created 8 Apr 2024
  • Review from Customer of Doctor Rooter
    Rating: 5 out of 5
    Review left on 5 Jun 2023

    Drains cleaning

    I hired Red Seal Mechanical to snake a toilet in our condo unit. Overall very good experience. Guys came next day and finished pretty fast and left our unit very clean. Would definitely recommend!
  • Review from Customer of Doctor Rooter
    Rating: 5 out of 5
    Review left on 30 May 2023

    Concrete Driveway

    I called red seal for a quote on a concrete driveway with a built in heater. Unfortunately the heating was out of my budget, but Yuri was very helpful in explaining all of the features and options. I opted for a standard concrete driveway. The guys showed up on time and kept the site clean and tidy. The job was done in 3 days and I am super happy with the finish and quality. The driveway is absolutely beautiful. The team was a pleasure to deal with. Good job!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2023

    Salon reno

    Thanks a lot for a fast and clean service. We hired Red Seal Mechanical for our plumbing and drain renovation project. Job was done in a fast and professional manner , overall great experience. Would definitely recommend this company.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2022

    Exceeded expectations

    We had the best experience working with Sefer and his team. We had 3 companies consider our job, interior painting and patching of walls, closets, doors, baseboards and ceilings. All 3 quotes were very similar in price. Sefer confirmed his appointment, arrived on time and understood our expectations. This painting would sandwiched between other trades working in the house. Sefer and his team arrived at the agreed upon time, worked quietly and efficiently and at the end of the work day the site was left pristine. Our project was completed ahead of schedule, on budget and all exceeded all expectations.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2022

    Great work

    We had flooding in kitchen and they came in to assess the issue same day. Next day they changed all the old pipes with issues and made sure everything was good as per ontario regulations.

    Answer from pro:

    Thank You for Choosing Doctor Rooter! we are always here for any drain or waterproofing projects

    Reply created 8 Apr 2024
  • Review from Paul
    Rating: 1 out of 5
    Review left on 18 May 2021

    Basement water leak

    Had Dr.Rooter do a repair in 2018, looked at cracks and said this would fix it, 20 year guarantee! They did a great job, but 6 months later was leaking again(mainly winter leaking). Took 3 more months and bad reviews before Oleg (owner) came back and did additional repair, still leaking after a few months again. Leaking again, another 6 months or so. Oleg came again, took quick look inside and out, tried to say it was only a guess as to where leak was, have original invoice not stating any "guess", just 20 year guarantee. He said he would seal from inside for$800 more. Don't trust any promises unless very detailed in writing! Getting other company to repair this time, with detailed guarantee in writing.

    Answer from pro:

    Hi Paul, Thanks for sharing your feedback. We are very sorry to hear about your frustrating previous experience with Doctor Rooter. Currently, Doctor Rooter is under new management, and we strive to provide positive, efficient services that homeowners rightfully deserve. If you happen to need any of our services in the future, we are here to help, and both hands-on, we will do better now! Please feel free to reach out to Doctor Rooter with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance!

    Reply created 9 Apr 2024
  • Review from Coliver52
    Rating: 5 out of 5
    Review left on 16 Dec 2020

    Outstanding customer service

    The service and integrity of this company were indisputable. A customer service rep was dispatched to my house within two hours of my kitchen flooding. A huge shoutout to Jesse, the service rep, who did an outstanding job of identifying and correcting the problem with my main water pipes. He was professional, courteous and had an obvious high level of expertise and experience. The entire experience was positive - a high level of transparency around estimate for work done, explaining and showing by camera where the drain blockage was located. Outstanding service that I believe you can really trust. Extremely satisfied.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Oct 2020

    Great help and service

    Great service - prompt, thorough, they did not leave until they made sure the problem is fixed and won't recur.
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