Cumming Home Heating And Cooling

Rating: 4.9 out of 5

Cumming Home Heating And Cooling reviews (79)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jun 2020

    Furnace cleaning and maintenance and a/c maintenance

    Great service..friendly and helpful technician. Arrived within estimated time window and completed in timely manner

    Answer from pro:

    Thank you for your positive feedback regarding the cleaning of your Furnace and A/C. It was our pleasure ensuring both units are thoroughly cleaned for the start of the Spring Season.

    Reply created 8 Jun 2020
  • Review from Customer of Cumming Home Heating And Cooling
    Rating: 4 out of 5
    Review left on 2 Jun 2020

    Piping in a new gas line

    Chris and Jeff did a great job, from quoting to finishing. They worked with a tight schedule based on the other trades involved, ensuring that there was no downtime in my gas supply. That was really appreciated. I would use these guys again.

    Answer from pro:

    Thank you for taking the time to write a review of the work we performed for you. We're glad to hear you were pleased with the work especially with a tight schedule and working with a second company. We had hoped to see 10 Stars but please contact us to discuss what more we could have done to achieve a 10 Star Rating as we consistently do.

    Reply created 8 Jun 2020
  • Review from Customer of Cumming Home Heating And Cooling
    Rating: 5 out of 5
    Review left on 1 Jun 2020

    Excellent and prompt service

    Regular maintenance was scheduled for later in the week. Air Conditioner was not working when it was turned on last week during the heat wave. Every effort was made to get the technician to our house to deal with the issue within a day. We were most grateful to have an air conditioned home during the heat.

    Answer from pro:

    Unfortunately during the hottest days or the coldest days is when our A/C's or Furnaces decide to stop working properly. It was our pleasure to have had your unit up and running for the start of the hottest days.

    Reply created 8 Jun 2020
  • Review from Customer of Cumming Home Heating And Cooling
    Rating: 5 out of 5
    Review left on 23 May 2020

    Cumming Home Heating

    On time, no surprises, great service, left work area clean and explained all service that was performed. We highly recommend Chris and his team for any HVAC or pool appliance needs!

    Answer from pro:

    Chris and Geoffrey are not only thorough in the work they do, but they ensure the area is tidy once finished. Even during the time of Social Distancing, they will do their best to explain the work that was performed. Thank you again for choosing Cumming Home Heating and Cooling!

    Reply created 8 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2020

    Air conditioner maintenance

    Geoffrey is the best! He is punctual and efficient. He explains everything he has checked. I trust him.

    Answer from pro:

    He really is a fantastic, knowledgeable, seasoned Technician. Although we hear this often about Geoffrey, he never gets tired of hearing this from one of our Customers. Thank you again!

    Reply created 8 Jun 2020
  • Review from Customer of Cumming Home Heating And Cooling
    Rating: 5 out of 5
    Review left on 21 May 2020

    Gas Line Installation

    The workmanship was first-rate. When it was discovered that I was missing the coupling for my gas barbeque that would finish the job, the lead hand offered to buy one and come back to install it for a very reasonable price. He was back before dinner and I had my first hamburger of the season.

    Answer from pro:

    There's nothing like the first hamburger of the season after a long winter. Thank you for taking the time to share your positive experience with our services and thank you again for contacting us to help you with your BBQ gas line.

    Reply created 21 May 2020
  • Review from Steven Buck
    Rating: 5 out of 5
    Review left on 21 May 2020

    HVAC service and support

    Cumming Home has supplied our furnace and been doing maintenance for us for years now. Yet again the service was excellent. Staff are friendly and know what they are doing. their awesome service has prevented unexpected breakdowns

    Answer from pro:

    It's always a pleasure servicing your HVAC equipment for you and thank you for continually choosing Cumming Home Heating and Cooling to ensure your equipment is running thoroughly and efficiently year after year.

    Reply created 21 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2020

    Pool opening

    Chris was awesome. Great work and very knowledgeable about the equipment and how to avoid problems.

    Answer from pro:

    Thank you for sharing the experience you had with Chris when he serviced your Pool Heater. It never gets old hearing how pleased our Customers are for the service our Technicians do. Enjoy the pool this year!

    Reply created 21 May 2020
  • Review from Frank B.
    Rating: 5 out of 5
    Review left on 14 Feb 2020

    Fireplace Repair

    Geoffrey was fantastic. Very knowledgeable and a great working acumen. Very happy with the entire course of vendor interaction, from phone conversation with the office to Geoffrey's in depth explanation of the work he conducted. Clearly a high level of training, expert knowledge and customer service focus. Highly recommend. Thoroughly enjoyed the experience.

    Answer from pro:

    Thank you for contacting us and thank you even more for sharing the experience you had with our Service. Not a surprise Geoffrey was able to get your Fireplace up and running, he really is a fantastic Technician. We're happy to hear its working again especially during a cold day like today!

    Reply created 14 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jan 2020

    So nice to have a trusted company to rely on

    Last spring our furnace died but was competently replaced by Cumming Home. They were astoundingly pleasant to deal with from the first call to the office through the completion of the project. We will continue to use this company any time there is an HVAC issue and to recommend their services to others.
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