The Driveway Doctor

Rating: 3.8 out of 5

The Driveway Doctor reviews (63)

  • Review from Jessica Killan
    Rating: 5 out of 5
    Review left on 21 Jun 2018

    Driveway asphalt sealing

    Driveway looks amazing! Not a whole lot of interaction to schedule the appt but couldn’t be happier with the results. Oakville Mom Facebook page recommended them which is a pretty trustworthy source. I would recommend this company to anyone as well. Thank you for a job well done and done within a week. Sorry I didn’t think to move the drain pipe catchment for you.

    Answer from pro:

    Hi Jessica, Thank you for the wonderful review. We love obtaining new clients through referrals and we were very happy to hear that we were discussed on your mommy group on facebook. You made our job easy by being such a great client. See you in a few years. Dr. John Marshe President & Founder The Driveway Doctor Inc. ™ Local: 1-416-795-8547 Toll Free: 1-888-919-1139 Email: john@thedrivewaydoctor.ca Facebook: www.FaceBook.com/TheDrivewayDoctor.ca Corporate Website: www.TheDrivewayDoctor.ca Snow Removal: www.HaltonSnowRemoval.ca

    Reply created 4 Jul 2018
  • Review from Customer of The Driveway Doctor
    Rating: 0 out of 5
    Review left on 16 Jun 2018

    driveway sealing

    Sealant washed off after a few days. Repair was promised by the owner, but we have seen no action after months and multiple appeals for help. Take your business elsewhere.

    Answer from pro:

    Hello - I am sorry you felt a need to post this review. We always stand behind our work. When you post as a private user we have no way of addressing your issues. No clients have ever had sealer washed off their driveways from rain and been left with nothing so frankly we don't believe this review. If you would like to make yourself known so we know who you are then we would be happy to help you but posting a review like this and being hidden leaves us unable to address your concerns.

    Reply created 18 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jun 2018

    Sealing of my driveway

    My contact with this company inspired confidence and I was not disappointed. Every aspect of the way they performed the job was A1. I am so glad that they did that job for me. Thank you and the best to your company!!! Roger

    Answer from pro:

    Roger thank you for the wonderful review. It has been an absolute pleasure working with you and we look forward to many years of taking care of your pavement protection

    Reply created 19 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2017

    Driveway Sealing

    This is the second time we have had our driveway sealed by the Driveway Doctor and both times it has been a positive experience. Despite contacting them during their busy season, I received prompt replies and the service was completed in less than a week. I was not home when the work was done, but it was all neat and tidy.

    Answer from pro:

    Thank you for the wonderful review. We value all of our clients opinions and it is always nice to hear from another wonderful client. Enjoy the driveway! Dr. John Marshe President & Founder The Driveway Doctor Inc. ™ Local: 1-416-795-8547 Toll Free: 1-888-919-1139 Email: john@thedrivewaydoctor.ca Facebook: www.FaceBook.com/TheDrivewayDoctor.ca Corporate Website: www.TheDrivewayDoctor.ca Snow Removal: www.HaltonSnowRemoval.ca

    Reply created 4 Jul 2018
  • Review from Customer of The Driveway Doctor
    Rating: 0 out of 5
    Review left on 18 Sep 2017

    Driveway sealing

    Cracks are supposed to be repaired per contract (Up to 6 feet) but the owner has refused to do it. In addition, some of comments made by the owner are very unprofessional. These are some from him 'I am going to just stop offering it to every client after this email you just sent me' 'You don’t dictate to me what I am or am not going to charge you' 'This discussion is over'

    Answer from pro:

    It is true that at one time we were offering up to 6 feet of crack sealing with asphalt sealing BUT it was also noted that it is at the drivers discretion. While you posted this as a private user I do know who you are and I specifically remember your driveway is badly cracked and damaged. I told you that doing 6 feet of crack sealing will have no purpose whatsoever because you have probably 100 feet of cracks all over the driveway. While it is unfortunately that you felt entitled to a "complimentary service" we are not in the business to waste time or money doing something that is completely pointless.

    Reply created 4 Jul 2018
  • Review from Customer of The Driveway Doctor
    Rating: 0 out of 5
    Review left on 28 Jul 2017

    Owner will not honour warranty!

    Very unprofesstional, rude owner. Once he has your money, he won't have anything to do with you. Would never hire this man again! Read the reviews before you hire him...you will see. A lesson learned here. Not trustworthy.

    Answer from pro:

    We do not know who you are hence the "private user" name but there is nothing true about this at all. Look at the reviews below and you will see. I cannot even be sure this person is even a client. Furthermore, even if they are a client I do not even know if they had a warranty. Not every job comes with a warranty for various reasons.

    Reply created 12 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2017

    Driveway Repair

    Great service from The Driveway Doctor crew from A to Z, would definitely call them again for any other work I need done. Setting up the appointment was a breeze and the onsite crew is professional and have a great work ethic.

    Answer from pro:

    Thank you for the great review Nelson. We cannot take all the credit however since you got your hands dirty as well. Good job on the hole prep! Thanks again for trusting in The Driveway Doctor Inc. . . Dr. John Marshe President & Founder The Driveway Doctor Inc. ™ Local: 1-416-795-8547 Toll Free: 1-888-919-1139 Facebook: www.FaceBook.com/TheDrivewayDoctor.ca Corporate Website: www.TheDrivewayDoctor.ca Snow Removal: www.HaltonSnowRemoval.ca

    Reply created 20 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2017

    Sealing Asphalt Driveway

    WOW!!! What a great job. I was really impressed with the quick service given to me, quote was given within the hour, and the driveway sealing within 3 days. This company is dedicated to pleasing the customer (drove to Oshawa to complete the job). Bernie was friendly, professional & knowledgeable with the product. He took his time with the end result being fantastic. I will definitely use this company again, & recommend to my friends. They actually scored 15 out of 10 in my book.

    Answer from pro:

    Candace thank you for taking the time to write a review on our company. We are so happy to hear that we met or exceeded your expectations. You have been a delight to work with and we look forward to maintaining your driveway for years to come. Have a great summer! . . Dr. John Marshe President & Founder The Driveway Doctor Inc. ™ Local: 1-416-795-8547 Toll Free: 1-888-919-1139 Facebook: www.FaceBook.com/TheDrivewayDoctor.ca Corporate Website: www.TheDrivewayDoctor.ca Snow Removal: www.HaltonSnowRemoval.ca

    Reply created 9 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2017

    Fantastic Job! Very impressed!

    Prompt reply to online Quote and quick turnaround for job completion! Quality product and neat and clean application of the sealer. No mess anywhere! The Matt finish looks amazing! Very impressed and highly recommend this company. Professional and skilled service!

    Answer from pro:

    Thank you for the great review Tammy. It has been such a pleasure working with you. Your description, desires and needs were all clearly communicated which made our job easy. We truly love having clients like you and we look forward to providing you service in the years to come. Happy Canada Day! . . Dr. John Marshe President & Founder The Driveway Doctor Inc. ™ Local: 1-416-795-8547 Toll Free: 1-888-919-1139 Facebook: www.FaceBook.com/TheDrivewayDoctor.ca Corporate Website: www.TheDrivewayDoctor.ca Snow Removal: www.HaltonSnowRemoval.ca

    Reply created 30 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2017

    Driveway sealing

    I have an asphalt driveway with a interlock boarder. They did the driveway very clean and quick. They are very professional and organized. A pleasure to deal wih, I wouldn't use anyone else.

    Answer from pro:

    Thanks for the great review Pat. It has been a true pleasure servicing your driveway in the winter and now the summer. You are a valued client and we look forward to many years of our relationship. Dr. John Marshe President & Founder The Driveway Doctor Inc. ™ Facebook: www.FaceBook.com/TheDrivewayDoctor.ca Corporate Website: www.TheDrivewayDoctor.ca

    Reply created 26 Jun 2017
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