All reviews (360)

While the customer service aspect of this company was great, we were disappointed on the actual move day because of how long it took the movers to pack the truck, and they were not careful with some of our furniture and we have discovered rather large scratches on our wardrobes and shelving units. The movers were really nice guys but the younger of the two definitely does not have much experience in moving furniture and a lot of the work fell on the older more experienced mover which really hurt us for time. We had all of our furniture disassembled, packed and wrapped before the movers arrived, and my husband helped with loading and unloading the truck, but it still was an 11 hour move for a 2 bedroom apartment. The time I could overlook because that's how it goes sometimes, but what really upset me was the damage to our furniture. Because of this I would not be likely to recommend this company, more than likely we will move ourselves next time.

I am very pleased with the service received from Smart Movers. Items I did not wrap they took care of it for me along with throwing blankets on furniture and other items to prevent breakage. This is very manual heavy work on the hottest day of the year and the 3 men that came worked through it always focused on getting us moved. I'd like to Thank Leo especially for always being mindful of our safety. When my son or I went to lift a box that had some extra weight he would always step in and prevent us from doing so. Great service beginning with Tina who answered the phone. I highly recommend this company and would use again in the future.

It was really pleasure of working with the team of Smart Movers Canada. Everything about the move was absolutely perfect. Guys took great care with wrapping our furniture and making sure everything was protected. They were excellently trained and very skilled. All our belongings were delivered on time and in great condition. They managed our job well and efficient. I paid exactly what they quoted me, NO hidden fees or any surprises. I am delighted to get the best service. I am very happy with team of Smart Movers and will definitely recommend them to my family, friends and co-workers

I ordered Smart Movers because my friend recommended this company. They came on time and start packing my stuff with a plastic shrink. I was pleasantly surprised packing process. The movers were very polite and professional. I was very satisfied .

This mover is worst mover, we moved with this mover last month, they came on time but the way they moved things was terrible. They agreed that they will use runners at our from and To house to pick and deliver the items, but they DID NOT use, upon asking them to use runners they started arguing with me, that why do you need runners, you can clean it afterwards, upon insisting they used ONLY 2 runners just from main door to living room, screwing up floor at other rooms/ stairs. They DID not use blankets to wrap any of our item even GLASS was wrapped partially in the plastic wrap (most of other items were not even plastic wrapped, the team DID not had Scotch tape to tape wrapped items, one of the WORST mover. They damaged our furniture and when i asked for claim they asked for pictures which i sent and then after 2 weeks (after i sent couple of emails) they said they cannot give us claim as the items they did not damage. They are saying the items may of bad quality and were damaged before they picked them...... USE THEM AT YOUR RISK , VERY VERY BAD MOVERS......... DO NOT EXPECT COURTESY or CLAIM FROM THEM.

I just moved for the first time from Quebec to Ontario. I was really nervous but I think I was lucky because I chose the right company. The sales rep was great, reliable and I felt safe. On the move out day the guys were great, really fast and nice. They did everything the way it was supposed to be. They delivered my stuff next morning, unpacked it carefully and showed me that everything was in perfect condition. Absolutely professional, competent and caring. I'm very happy with smart movers canada and I will absolutely recommend them to my family, friends and co-workers. Thank you for a pleasant experience

I used Smart Movers to move my condo from Oshawa to Montreal. They come on time and did very fast and careful load. After 6 hours they come to Montreal and unload truck fast as well. So they did all move for one day. It impress me. Thank you so mach

We had very special requirements and smart movers were able to assist us. The movers were very professional and experienced, they packed all items perfectly, couldn't be any better... Thank you very much for the great service.. Keep it up and we will be doing a lot of business together.

Smart Movers help me to move my house in Mississauga and also they move my pool table at same day. I really appreciate it. Every thing was done very professional and carefully. I want say many thanks to Smart Movers

My friend used Smart Movers and recommended this company to me. I want say thanks to my friend and Smart Movers team for perfect organization of whole process of move and very efficient and reliable service. Very professional staff