Toronto Comfort Zone

Rating: 5 out of 5

Toronto Comfort Zone reviews (275)

  • Review from Kathleen
    Rating: 5 out of 5
    Review left on 8 Apr 2019

    Converting 4 fireplaces to gas

    We could not be happier with our new fireplaces! Sonny 's expertise was impressive and his service and staff superb at every step: from helping us find appropriate units (there are so many, it would have been a daunting task without him!), to providing a detailed estimate (very reasonable prices) to the installations (fast, tidy and perfect) and the installation/extensions of gas lines to supply the four fireplaces (3 on the main floor; 1 on the second floor.) His advice was invaluable---for example, he was right that we didn't need the fan units which would have been an unnecessary expense. We highly recommend Toronto Comfort Zone. By the way, the price of the job listed includes the tax !

    Answer from pro:

    I am really proud that you and John chose Toronto Comfort Zone as your fireplace supplier in Toronto and I am glad that my team and myself could do the job as per your satisfaction. And finally I appreciate your kind remarks about us. Sincerely.

    Reply created 17 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Apr 2019

    Gas fireplace

    I’m so glad I consulted reviews when choosing a supplier/installer for our two gas fireplaces. Sonny was easy to work with - and honoured a great price!

    Answer from pro:

    Thanks Jen for your business with us and I appreciate that you took the time and wrote the review for us. We are only a phone call away in case there is any question. Sincerely.

    Reply created 17 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2019

    gas fireplace service

    I put off getting my gas fireplace fixed for years for fear of being talked into a new unit. I am so glad I called Toronto Comfort Zone, my fireplace was fixed promptly by a friendly and competent technician and once again I can enjoy it. They came when they said they would come and charged what they said they would charge. I wish I'd called them four years ago! I highly recommend them and I am happy to write this review about their service. James in Toronto

    Answer from pro:

    Thanks James for your understanding, as you mentioned we never push our clients toward changing the fireplace if the old one could still be functioning, we know it could be a costly change. Let us know if you need any service in future. Regards

    Reply created 6 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Mar 2019

    Fireplace in living room.

    Installation of a gas fireplace insert with custom Trim work. Really great service and would recommend Sonny to anyone.

    Answer from pro:

    I appreciate your remarks Ian and hope you enjoy your fireplace for years to come. Sincerely.

    Reply created 6 Apr 2019
  • Review from karen
    Rating: 5 out of 5
    Review left on 16 Mar 2019

    Gas fireplace (log set) replacement

    They carry a variety of quality fireplaces, are knowledgeable about their products, and their prices seem competitive. My installation presented some unexpected complications and I was impressed by Sonny’s willingness and ability to resolve the issues safely and to my satisfaction. I was very satisfied with my experience with this company.

    Answer from pro:

    Thanks Karen for your kind remarks. The job was challenging and and needed more attention and effort and thanks for choosing Toronto Comfort Zone as your trusted fireplace supplier in Toronto. Regards

    Reply created 6 Apr 2019
  • Review from Patti N.
    Rating: 5 out of 5
    Review left on 15 Mar 2019

    Fireplace mantle replaced with custom design

    The new fireplace design is gorgeous. Hossein is a true artist and easily understood our design concept and brought it to life. The outcome exceeded all our expectations. I would highly recommend this service!

    Answer from pro:

    Thanks Patti for your review, I am very happy that you like your mantel and the whole process. Sincerely.

    Reply created 6 Apr 2019
  • Review from CS
    Rating: 5 out of 5
    Review left on 2 Mar 2019

    Replaced a fireplace insert

    Needed a new fireplace insert to replace my old unit which was not worth trying to fix. I needed the work done in a short period of time. Sonny was able to accommodate me with each request. The installation team were great too.

    Answer from pro:

    Thanks Christine for your trust in us and we are happy that we could do it fast and good enough to keep you happy. Sincerely.

    Reply created 5 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2019

    Fireplace installation

    I had a very positive experience working with Toronto Comfort Zone. They removed an old wood-burning stove and installed a gas fireplace and cast stone mantel. Sonny guided me through the process, making suggestions and answering all of my questions promptly and clearly. The installation teams were very professional and resourceful. It was a challenging project, but the end result is beautiful.

    Answer from pro:

    All of our team are proud that you chose us as your preferred fireplace supplier in Toronto. As you said it was a challenging installations but the result came out to be very nice and different with what it was there. Thanks for your trust in us.

    Reply created 5 Mar 2019
  • Review from Customer of Toronto Comfort Zone
    Rating: 4 out of 5
    Review left on 26 Feb 2019

    Fireplace purchase & install

    We dealt with both Kevin and Sonny and found them both to be knowledgeable and helpful. They carry a wide range of products and helped us find the right one for us. The installation was very fast and happened exactly when they said it would. Overall a positive experience.

    Answer from pro:

    Thanks for your detailed review, we are happy that we could keep our promises and you enjoyed your experience with us. Sincerely.

    Reply created 5 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2019

    New gas hear stove purchase plus installation

    Ì bought a new gas heating stove from Sonny and they did the installation and took away the old stove. I was pleased with all parts of the transaction. Their installer did great work, including some extra fixing around the outdoor section of the chimney. He showed up on time, explained how everything worked and cleaned up after. And we love our new stove. I highly recommend these guys.

    Answer from pro:

    We are very pleased that we could meet your expectations Tom and hope you enjoy your beautiful stove for years to come. Sincerely.

    Reply created 22 Feb 2019
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