Toronto Comfort Zone

Rating: 5 out of 5

Toronto Comfort Zone reviews (275)

  • Review from Craig.
    Rating: 5 out of 5
    Review left on 19 Mar 2018

    Fireplace Supply and Install

    Great experience. Would use again and recommend. Excellent product knowledge and onsite were very helpful.

    Answer from pro:

    Thanks Craig in your trust in us, our team are very happy that you are satisfied with the results. We appreciate your recommendations. Sincerely.

    Reply created 22 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Mar 2018

    Fireplaces and installation

    Excellent service by company and do not hesitate to use this service. Sonni provides constant updates. Notwithstanding numerous complications due to problems with our chimney he coordinated and delivered two new gas fireplaces. The service coordinates the chimney, instal of liners and fireplaces and takes charge from day one. I highly recommend this company.

    Answer from pro:

    Thanks Rachel for your detailed and kind review. As per you said, it was a challenging job but we believe these type of challenges keep our minds and bodies in good shape so we are not afraid of them. I am happy that you like the results and specially you took the time from your busy schedule to write this review. Wish you the best.

    Reply created 7 Mar 2018
  • Review from Kelly M
    Rating: 5 out of 5
    Review left on 6 Jan 2018

    Amazing work!

    I have nothing but good things to say about Toronto Comfort Zone. I was impressed by the selection of mantels on their website. I contacted them, Sonny came to my home to do an estimate, and the job was completed by Hossein within 2 weeks. My mantel looks incredible and turned out better than my highest expectations. It is now the focal point of my home and a grand masterpiece. I recommend Toronto Comfort Zone very highly and I plan to use them again for my other two mantels.

    Answer from pro:

    Kelly, I appreciate your detailed and amazing review for us. We are very happy you have liked the collection of our mantels and we are very proud that you have chosen our company to supply and install the mantel for you.

    Reply created 9 Jan 2018
  • Review from koughtred
    Rating: 5 out of 5
    Review left on 3 Jan 2018

    Gas fireplace installed in living room

    Sonny was a very helpful and informative resource in sales when I was making my decision about which company to go with. Without pressure. He came to my home to measure and assess the installation process. And did a great job. When the team came to install they were very dedicated and hard working and operated very safely. The job was done as quickly and cleanly as possible. Just one omission - they didn’t show me how to turn on the fire without the remote control. And how to change batteries in remote and in fireplace box. But Brian in the office explained over the phone. I recommend this company and team highly

    Answer from pro:

    Thanks Kathryn for choosing Toronto comfort zone as your fireplace supplier in Toronto and we are glad you like your gas insert and I appreciate writing the review for us. Sincerely.

    Reply created 9 Jan 2018
  • Review from Filiz Klassen
    Rating: 5 out of 5
    Review left on 23 Dec 2017

    Fire place installation

    Great company and service! $1000 cheaper than competitors. Sonny is very knowledgeable and came over to do a site inspection and help me choose the right fireplace. Super happy about how it looks. THANK YOU!

    Answer from pro:

    Thanks Filiz for taking the time in midst of renovation and writing this kind review for us and I am happy that you chose our company to provide you with a gas fireplace. Wish you happiness in 2018

    Reply created 24 Dec 2017
  • Review from Allan Tassie
    Rating: 4 out of 5
    Review left on 5 Dec 2017

    Gas fireplace insert

    Sunni and his staff supplied and installed a gas burning insert in our wood-burning fireplace in September, after doing a thorough inspection beforehand to determine the best fit. Once the decision was made, they were able to order the unit and plan the installation very quickly. During installation a problem arose because of the age and construction of our chimney. The installers had to pause and Sunni returned promptly with additional personnel and resolved the problem to our satisfaction. Everything was done promptly and cleanly, with no added cost for the extra time and labour. In the short time we have had the insert , it has proven to be reliable and functions as promised. We are pleased with the results and I definitely recommend Toronto Comfort Zone for their professional and friendly attitude.

    Answer from pro:

    Thanks Allan for your detailed review,all of us here in Toronto Comfort Zone are very pleased that we could install the gas insert to your satisfaction and appreciate that you recommend us for fireplace projects in Toronto and GTA.

    Reply created 11 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2017

    Full home renovation

    Installation of three gas fireplaces. Salesmanship was excellent, great knowledge, great selection, great service. You won’t get this from your general HVAC contractor.

    Answer from pro:

    Thanks Joe for your nice review. Our team is happy that we could meet your expectations and it's always our pleasure to work with clients like yourself.

    Reply created 27 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2017

    Gas Fireplace installation

    The workers were all very friendly, knowledgable, professional and efficient! Everything from the initial assessment to the final installation was taken care of with great care and skill. I highly recommend them!

    Answer from pro:

    Thanks Raven for your review, it was our pleasure working with your family on this project and I appreciate your recommendation.

    Reply created 23 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2017

    Gas fireplace

    We installed a new gas fire place . Sonny/Bryan helped make the process easy. Thanks for the everything . I have already recommended them to a friend.

    Answer from pro:

    Thanks Drew for choosing us as the fireplace supplier for your home and we are happy that you have liked the whole process of dealing with us. I appreciate your recommendation, that means a lot to us.

    Reply created 20 Nov 2017
  • Review from HP,
    Rating: 5 out of 5
    Review left on 9 Oct 2017

    Purchasing an electric fireplace

    Wanted an electric fireplace insert to replace an old wood-burning fireplace. Went to a number of stores that were not helpful when I said I wanted electric, not gas. Went to Toronto Comfort Zone and they answered all my questions, showed me the different options and features; and the best way to find the right size fireplace for my room. All in all a great experience.

    Answer from pro:

    Thanks Heather for considering us as the source of electric fireplace for your home between all other Toronto fireplace stores and also for taking the time and writing this nice review. It was our pleasure doing business with you.

    Reply created 13 Oct 2017
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