From the first call I made, until the job was complete the customer service and care that Steve and Peter had was fantastic. Steve came out to do the initial estimate, at 7:30 am to accommodate our work schedules, and took his time to explain everything clearly as well as his thought process around why the York furnace that we went with would be best for our home.
When the technicians came to replace our conventional furnace for the high efficiency one they did their absolute best to come up with the best location to place the now needed vent (Steve told us about this requirement during the estimate). They also completed service on our air conditioner and updated and rerouted the gas line for our BBQ within the same day. Peter and the gentleman that joined him (unfortunately I cannot recall his name) were extremely patient with all of the questions that I had over the course of the job, they took great care with everything that they did and made sure that not only everything worked properly but also that my husband and I knew how to connect and disconnect the BBQ, shut off the gas, change the filter in the new furnace and where all of the important information on the furnace can be found.
The Air in Motion team was a pleasure to work with all around, we will absolutely be recommending them to anyone that needs work done! Thank you!