I had squirrels in my attic, and Scott responded immediately. He came over right away and did a complete assessment of the roof and the possible entry points for animals. He impressed me that he identified 2 types of squirrels entering my attic- the big black ones and small red squirrels having an entry point I wasn't aware of. He fixed the issues on the roof that were previously done incorrectly by the roofing company which allowed squirrels to get in. The price was very reasonable. And most of all that included a warranty! I had some chewing sounds at my attic again in a couple months and called Scott. He responded and came over promptly according to warranty, assessed the roof, identified no damage or animals getting from outside, and suspected it to be a mice or smth else getting from the garage. He provided some advice and solution to that issue, no charge. I highly recommend Scott - he is a real knowledgeable professional, nice and reliable person.