Superior Bath Reno Inc.

Rating: 4.9 out of 5

Superior Bath Reno Inc. reviews (30)

  • Review from Kevin Buffitt
    Rating: 5 out of 5
    Review left on 28 Jun 2017

    Bathroom renovation

    Superior Bath was excellent. My family couldn't be happier with the result. Work was completed on time and the quality is amazing. Total transformation of our bathroom. Modern and fresh. We will definitely be using them again on future bathroom projects.

    Answer from pro:

    Hello Kevin & Gaynor: Thanks you so much for your comments. We are flattered that we were able to meet or exceed your expectations. I'll certainly pass along your comments to both Vince and Geoff.

    Reply created 6 Jul 2017
  • Review from Gerry Waterhouse
    Rating: 3 out of 5
    Review left on 21 Mar 2017

    Three Bathroom Renovations

    In 2009 Superior renovated all three of our bathrooms (main, powder room and ensuite). The work included all new cabinets, toilets, tubs and fixtures, and new flooring and tiling in the main and ensuite bathrooms. Their service was excellent, and the workmanship was also very good. My only complaint is the relatively poor quality of the countertops, sinks and faucets, all of which I'm faced with replacing now, only 8 years later. The sinks and countertops were of the cast or moulded one-piece type, and some of the sinks now have cracks and stains which we can't remove. The faucets have bound up and are very difficult to turn, and at least one is virtually inaccessible from underneath to repair. A plumber told me that these were poor quality Chinese fixtures, most likely supplied because of the low cost. As well, the cabinets are laminated, and some of the laminate is peeling off. We will be replacing the countertops with granite ones with under mount sinks, and will be replacing the faucets with quality brand name ones. I wouldn't hesitate to recommend Superior Bath Reno because of their service, but if you want quality work that will last, I would strongly recommend insisting on solid wood cabinetry, quality brand name faucets, and stay away from those synthetic one-piece sink/countertops.

    Answer from pro:

    I am quite sadden and also a little dismayed by your review. After 8 years this is the first contact that we have had from you concerning your countertops and vanities. As a matter of fact, I have your e-mail sent today that you wanted a quote for new granite countertops and faucets and that the cabinetry is quite fine and not to be touched. I am quoting your e-mail to us- " The countertops installed at the time are the moulded type with the sink moulded into the countertops. They were a compromise due to the cost, but now I want to replace them with granite countertops with under mount sinks and new faucets. The existing vanities are fine" End of quote. If you were not happy with the product, I wish you had contacted us much earlier as we are more than eager to take care of our clients.

    Reply created 21 Mar 2017
  • Review from Ann and Mark
    Rating: 5 out of 5
    Review left on 9 Mar 2017

    full bathroom renovation

    The work included fully removing all existing fixtures and finishes. Installing new ceramic wall and floors. New walk in shower, vanity, sink and toilet. Installing behind the wall support for grab bars to be installed in the future.

    Answer from pro:

    Thank you both Ann & Mark for your comments regarding the work that we just completed on your bathroom project. I'm very please that we were able to meet or exceed your expectations

    Reply created 10 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Mar 2017

    Bathroom Reno

    Our experience with Vince and Joe was excellent! Our Reno went as planned and on time. The workmanship was excellent. We thank Sam for all of his hard work and eye for detail that he put into the job and we will be defiantly recommending them to other in the future.

    Answer from pro:

    Thank you so much for your kind words. I'm very happy that we able to deliver the bathroom that you had envisioned and met or exceeded your expectations. I'll certainly pass on your comments to both Vince and Sam

    Reply created 8 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Feb 2017

    Bathroom Renovation

    Superior Bath Reno did a fabulous job with our full washroom demo and renovation. The old washroom was completely gutted and a new washroom was built including glass shower, energy saving toilet, heated floor and silent fan - all the works! The benefit dealing with Joe was a one stop shopping visit at their showroom where Joe recommended tiles and colouring based on my daughters recommendation of a white bathroom! Picking out the tile, fixtures, vanity was a breeze. Joe even offered his personal time to ensure we were completely happy with our choices. Sam's impeccable and meticulous workmanship truly surpassed the high level of service we received - on time and above our expectations! Vince was a wonder as well, put a few of my questions at ease and assured us it was perfect and yes it is! Our home was respected throughout the entire project. My daughter had her first shower tonight in "her bathroom" and was grinning coming out of there. Cheers to Superior Bath Reno for another fin job and winning customer support. We will use them again as we will be doing another makeover with our ensuite.

    Answer from pro:

    Thank you so much both Allison and Don for your flattering comments. I will certainly pass on your thoughts to both Sam and Vince. It was a pleasure working with you and able meet or exceed your expectations. Our total focus on any project is to leave the client with a smile on their face. I'm so happy that we were able to achieve that goal. Take Care and we will be more than happy to tackle your Master Bath when you are ready.

    Reply created 8 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2016

    Bathroom

    Amaaazing! I have an 1873 home with a very old bathroom that need a total gut job.I did some research and chose Superior Bath as they come and do the complete job.im so glad I went with them,what a great experience! I chose all the products to be used with Joe at the showroom which was fun to do and had Ozzie come to my home always so cheerful even though he had a most difficult task at hand! I had The Great reveal and was sooo very happy I cried.The bathroom is gorgeous and the quality of workmanship SUPERIOR!I still stand and just look at my bathroom in awe!

    Answer from pro:

    Thank you both Deb & Drew for your kind words. I am happy to hear that we able to meet or exceed your expectations. I'll pass along your comments to Ozzie.

    Reply created 26 Nov 2016
  • Review from Customer of Superior Bath Reno Inc.
    Rating: 5 out of 5
    Review left on 17 Nov 2016

    ensuite bathroom renovation

    Thank you so much to Superior Bath for making us a beautiful bathroom!!!! The workmanship and quality of materials are fabulous. We liked that we could pick all the materials in your show room, no shopping around. Thank you to Vince for helping us create the bathroom and to Sam for his workmanship. We are so happy we found you!!. We will definitely recommend you to friends!! Ken and Tamra Wheeler of Pickering

    Answer from pro:

    Hello Mr. & Mrs. Wheeler. Thank you so much for your kind remarks and I am so happy that you are happy with your beautiful new bathroom. I will pass along your comments to both Vince & Sam as they will appreciate hearing your positive feed back

    Reply created 18 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Oct 2016

    bathroom renovation

    The completion of two washrooms in our home look absolutely amazing. All the staff at Superior Bath Inc. possess the utmost knowledge and professionalism. Special thanks to Sam for his diligent and unsurpassed workmanship. Thank you to Vince, Joe and Auzzie also. All the best for 2017!

    Answer from pro:

    Thank you so much for your kind comments. I am very pleased that were able to meet or exceed your expectations. I'll pass on your remarks to Sam & Vince

    Reply created 24 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jun 2014

    Full Bathroom in Basement

    So happy we found Superior Bath. You get what you pay for and their quality of products and workmanship are worth every penny. Top of the line all the way from tiles to light switches, even the bathroom exhaust fan; it’s the Cadillac of fans and so quiet! Everyone comments on how beautiful the bathroom is that it looks like it belongs in a model home. Thanks Joe, Vince and especially Oz. We want you guys back to do our master bathroom next.
  • Review from Kathleen
    Rating: 4 out of 5
    Review left on 18 May 2013

    Bathroom Renovation

    Superior Bath renovated our bathroom, installing custom cabinets and tiles. Excellent workmanship. We are very happy with the results. Our only negative comment is that their workers cut the tiles in our garage, leaving the garage and everything in there covered with dust for us to clean up.