Ontario Downspout Service

Rating: 5 out of 5

Ontario Downspout Service reviews (344)

  • Review from P Flynn
    Rating: 5 out of 5
    Review left on 27 May 2020

    Great Service

    Great Service. Mark and his crew were incredibly professional. Very efficient. Gutters were exactly as ordered. Old gutters and all scrap were meticulously cleaned up after the job. Highly recommended.

    Answer from pro:

    This is another great review. Ty so much. It's great to know that our clients are continuing to be satisfied. We always aim to please by providing a quality product and service. Look forward to working with you again. Referrals are always greatly appreciated.

    Reply created 28 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 May 2020

    Roof eaves trough replace

    Ontario downspout was a great company to use for any roofing or siding related issues. Mark and his team were great at explaining what needed to be done and completing the work in a very professional manner. I would not hesitate to use them again and highly recommend this company.

    Answer from pro:

    Ty so much for the review. It's amazing to know we're still doing great work. We look forward to working with you again on your next project. As always , referrals are greatly appreciated. Talk soon.

    Reply created 27 May 2020
  • Review from Michael
    Rating: 5 out of 5
    Review left on 24 May 2020

    Eavestrough, Fascia & Soffit Replacement

    Ontario Downspout Service did a quality job replacing my eavestroughs, fascia & soffits. Mark and his crew were reliable, hardworking & courteous. They took great pride in their work right down to the last detail. In addition Mark found a creative way to reroute a downspout away from from my front entrance that will improve the drainage in this area. He also installed downspouts with hinges that allows them to be folded up out of harm’s way when cutting the grass. Furthermore his crew were well organized and took time to clean up the property before departing. This project was extremely well-managed and most importantly it was hassle free. I highly recommend Ontario Downspout Service.

    Answer from pro:

    Thank you so much for the incredible feedback. It's so good to know we're continuing to satisfy our clients. It's great to know you would recommend us to family and friends. Look forward to working with you again.

    Reply created 24 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2020

    Eaves throughs replacement

    Our old eaves throughs and downspouts were leaking badly and looked worn. Mark and his crew did a stellar job with the new ones and were done in a few hours (including clean-up). My only minor complaint is the time it took for them to get started as we signed the work order last fall. They did warn me however that they might not get to it until this spring and with Covid-19 around I can‘t blame them for those delays (that’s why I still gave 10 stars). Mark also took the time to discuss our options for new siding and recommended we also look into stucco (which they don’t do). We will definitely consider using them again when we are ready to replace our siding.

    Answer from pro:

    Thank you so much for this constructive feedback. We always try our best to satisfy all of our clients desires. We apologize for the delay. We hope to work with you again. It's great to know you were pleased with the final product. Talk soon.

    Reply created 23 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2020

    roof reconstruction and shingling

    Ont D.S. restored rebuilt and shingled my roof to a level of excellence beyond the original and beyond my expectations... professional high quality excellent work. The owner who is an expert in this field was on the site all day, everyday, identifying and solving problems resulting in the highest quality and most cost effective results. All of his team members were highly professional and competent courteous and paid great attention to detail. The area was spotless after cleanup . My neighbours and bystanders when they saw the high quality work on the roof asked for the company info. I would highly recommend them. I would highly recommend them

    Answer from pro:

    Ty again for this incredible feedback. It means a lot to all of us that you appreciate the amount of effort that went into completing your job. We can't wait to work on your next work. Thank you again. It's great to know you would recommend to family, friends and neighbours.

    Reply created 15 May 2020
  • Review from Erin
    Rating: 5 out of 5
    Review left on 5 May 2020

    Eavestrough and Downspout Replacement

    Our eaves were very old, as were our downspouts, and causing dangerous conditions in the winter as they leaked and made our path around our home very icy. Additionally, we were having water leaking into the basement from the lack of efficiency of our eaves/downspout system with all of the rain this spring. From the moment I contacted Ontario Downspout Service I knew that they were the best. I received a competitive quote from owner Harvey and when Mark came out to view the work, he also (accurately) speculated about additional costs that could be associated with our job due to the age and state of the eaves. This way, there were no surprises when the eaves were removed and substantial damage and rot was found as he anticipated and my husband and I were prepared for the extent of the work. Mark and Hector did an excellent job walking us through their process for fixing and replacing the soffit and fascia, as well as consulted with us on the aesthetic for the work and where we would prefer to have the downspouts placed based on the slope of our land. Their clean up of the ground around our home was also excellent. I will have them back in the future to do further repairs to our roof and chimney and would highly recommend them.

    Answer from pro:

    Thank you so much for this incredibly detailed and thorough review. It means a great deal to us that we are continuing to help clients. We treat every clients home as if it were our own. We also want to be transparent from the get go to avoid any confusion. We look forward to working with you again and appreciate any referrals to family and friend. Thank you again.

    Reply created 6 May 2020
  • Review from janet Ezrin
    Rating: 5 out of 5
    Review left on 30 Apr 2020

    Eaves trough replacement

    Mark was referred to me and called the same day. He came to give me a written estimate that afternoon and spent time measuring and colour matching the new material, he was very thorough. His lovely dog Farfal accompanied him and that sealed the deal:) Mark and his colleague came the next day to install the new eaves troughs. They did a great job, the colour was perfect and thoroughly cleaned up afterwards. No more leaky eaves thanks to Ontario Downspout Service, thank you.

    Answer from pro:

    Thank you so much for the review. We're all so happy that we were able to help stop the leaks. We're still continuing to help our customers during this difficult time. Look forward to working with you again.

    Reply created 30 Apr 2020
  • Review from Customer of Ontario Downspout Service
    Rating: 5 out of 5
    Review left on 26 Apr 2020

    Eavestrough cleaning & repair

    We had a leak through to a wall inside. Mark & his team arrived when promised. They cleaned the eavestroughs and replaced the one where the leak occurred. I would hire them again.

    Answer from pro:

    Thank you so much for the feedback. It's great to know we were able to help you during this difficult time. We look forward to working with again. As always referrals are greatly appreciated.

    Reply created 27 Apr 2020
  • Review from Mike
    Rating: 5 out of 5
    Review left on 18 Apr 2020

    Replace Downspout

    We contacted Harvey and Mark because a downspout came down in the high wind. They were amazingly pleasant and easy to deal with from the first call. Mark arrived exactly on time and the work was done quickly, neatly and as promised. They even put on some extra brackets to secure the downspout without being asked. We'd certainly use them again.

    Answer from pro:

    Thank you so much for the feedback. During this difficult time , we are still supporting our customers when emergency service work is needed. We look forward to working with you again. Stay safe.

    Reply created 21 Apr 2020
  • Review from tali
    Rating: 5 out of 5
    Review left on 22 Mar 2020

    Roof replacement

    I am a long-standing customer of Ontario Downspout Services. I have worked with Mark and his team on multiple projects. The quality of their work and their dedication to their clients is exceptional. Mark is knowledgeable and responsive. He is trustworthy and reliable, and his team is made up of friendly and professional individuals. He went above and beyond in his work on my house. I could not recommend them more highly.

    Answer from pro:

    This review sums up everything about us. We treat all of clients like family and we always do our best for them. It means the world to us. Thank you so much for this feedback. Great to know you would refer us to family and friends. Can't wait to work with you again.

    Reply created 23 Mar 2020
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