Maid4Condos

Rating: 4.9 out of 5

Maid4Condos reviews (867)

  • Review from Eric Chow
    Rating: 5 out of 5
    Review left on 9 May 2019

    Cleaning my house

    I recently used Maid4Condos to clean my house. They were extremely professional throughout the whole process. On the day of the work Kimberly and Cassandra showed up on time and were very thorough with their work. After they finished, Kimberly walked me through their work to ensure I was satisfied with the job. I would definitely recommend Maid4Condos to anyone looking to clean their house.

    Answer from pro:

    Hey Eric, thank you so much for your review of Maid4Condos cleaning services. We are so happy your liked your clean and look forward to the next opportunity to work with you. Your cleaning partner, Maid4Condos

    Reply created 9 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2019

    Deep cleaning of condo

    First time using Maid4Condos this weekend, Kelly and Javiera where friendly and did a great job - place looked "hotel clean" in about 2 hours. Will definitely use service again.

    Answer from pro:

    Hey Zoltan - thank you so much for your review of Maid4Condos- so glad you liked your clean and we look forward to your next visit!

    Reply created 7 May 2019
  • Review from R. Chow
    Rating: 5 out of 5
    Review left on 2 May 2019

    Move in move out cleaning

    Both of the staff you sent were very professional, polite and completed their job to our total satisfaction. We are so pleased with the result of their work! Thank you!

    Answer from pro:

    Thank you so much for your review of Maid4Condos cleaning service. So glad your liked your moving cleaning by our staff.

    Reply created 3 May 2019
  • Review from Gabriel R
    Rating: 5 out of 5
    Review left on 2 May 2019

    Move-Out Cleaning

    Excellent work cleaning apartment for move-out. Not only did they thoroughly clean the apartment to a spotless finish, I had a stubborn tea stain on a stone counter and was worried I had damaged it but they took care of it and it now looks as good as new. Would highly recommend to anyone.

    Answer from pro:

    Hey Gabriel - thank you so much for your review of Maid4Condos cleaning services!

    Reply created 2 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2019

    Cleaning

    They were punctual, did a great job and also finished on time! Overall, highly recommended!

    Answer from pro:

    Thank you so much for your review of Maid4Condos- so glad you liked your clean and we look forward to serving your needs again soon. Your cleaning partner, Maid4Condos

    Reply created 30 Apr 2019
  • Review from Customer of Maid4Condos
    Rating: 5 out of 5
    Review left on 23 Apr 2019

    Deep clean + extras, 2 bdrm + den

    This is our first time using Maid4Condos, and we are absolutely thrilled! Estefania and William did an extremely thorough job cleaning our condo. We booked a “deep clean”, and also had our stove, fridge and inside windows cleaned. I’m super impressed with the quality of work done. It was amazing to come home to an immaculate home. We’ve tried other cleaning services and none even come close. Plus, booking online was easy, and chatting with the very professional customer service rep prior to our cleaning was a breeze.

    Answer from pro:

    Thank you so much for your review of Maid4Condos cleaning service. We are so glad you liked your clean and professionalism of the staff. We look forward to your to your next clean. Your cleaning partner, Maid4Condos

    Reply created 24 Apr 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 23 Apr 2019

    Deep Clean recommenced and accepted

    Spoke with agent prior to booking. I was assured with would be thorough as I have a pet allergy. What they did do they did very well. However, it was not a deep clean, it was barely a basic clean. What didn't they do? They didn't: lift any little rugs on the floor, clean under the bed, clean under the chair or 2-seat sofa, move any small tables, mostly they did not clean anywhere you couldn't see. They offered to come back another day, however, I couldn't conceive the idea of letting them in to complete the half-done job. A job that should have been done correctly the first time. Especially after having a long conversation about my expectations. I asked for a refund, however, they quoted policy that they can come and fix it instead of returning some of my payment. Update: The CEO reached out to me and has provided an acceptable solution. More importantly he acknowledges the deficiencies and has take a personal interest in correcting them.

    Answer from pro:

    Hi there, thanks for taking the time to give us feedback. We’re usually known for our customer service, so I am sorry to hear we missed the mark here. My name is Patrick and I am the CoFounder and really appreciate having had the chance to speak with you after your cleaning and experience to help us improve communication. We understand we had some challenges with both vacuum and fragile items that we didnt want to move. But overall we could've done better. We believe in making anything we fall short on right and offered to come back and fix, but were not able to. We will take this as a learning to improve both quality of the team that serviced your home and communication.

    Reply created 24 Apr 2019
  • Review from Customer of Maid4Condos
    Rating: 4 out of 5
    Review left on 22 Apr 2019

    Great basic cleaning

    Karla did a nice job cleaning my apartment. Everything looks neat and tidy. Very happy! I would recommend for even smaller apartments. I may spring for a deep clean in the future as this initial service was positive.

    Answer from pro:

    Thank you so much for your review of Maid4Condos- so glad you liked your service and we look forward to your next clean!

    Reply created 22 Apr 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 12 Apr 2019

    the Maids4Condo service performed deep cleaning for my home.

    The work done on my unit was well-done and professional. As soon as I entered my home, I could instantly see the difference. The only reason why I rated the service done as a 3 rather than a 5 is that I believe the area behind my toilet bowl was missed, including some spots in the bathroom. Aside from this, my condo was very clean and tidy; I was extremely pleased how my living room looked that I signed up for biweekly service! Thank you!

    Answer from pro:

    Thank you for your review of Maid4Condos- we always appreciate feedback and will work back with your cleaners to ensure they pay better attention to the details. As you know, we have a 24hr service guarantee, if we fall short for any reason, we will come back and make it right. Thanks again for choosing Maid4Condos

    Reply created 16 Apr 2019
  • Review from Susan Asquith
    Rating: 5 out of 5
    Review left on 11 Apr 2019

    Cleaning

    Excellent job and lovely women. Worked hard and did a great job! Thank you Maria A, Nathalia, Euler and Estevan A. Great job! Susan Asquith

    Answer from pro:

    Thanks for your review of Maid4Condos- this was a team effort and we thank you for having chosen Maid4Condos

    Reply created 12 Apr 2019