Distinct Heating & Cooling

Rating: 5 out of 5

Distinct Heating & Cooling reviews (328)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2024

    Two A/C replacements

    We replaced two 20+ year old A/C units. Distinct replaced 2 furnaces over 10 years ago and it was a no brainer to hire them again. I cant recommend Distinct enough as their installation of the A/C units was excellent AGAIN. Kristian and Jaden arrived exactly on time both days and were very personable as well as respectful of our home. They explained what work they would be doing each day and when they left for the day, you wouldnt have known that they had even been there. After the installation was complete, Kristian programmed the thermostats and explained the winter shut down and spring activation procedures. A few days later, the office contacted us to make sure that we were happy with the whole process. Just an excellent service from start to finish.

    Answer from pro:

    Thank you for taking the time to leave Kristian and Jaden a 10 star review and thank YOU for being such a loyal customer of ours over the years! We are so happy to hear that your installation was an excellent experience for you again and that our crew were on time, very personable and respectful in your home. Those are all things that we all strive for each and every time! Making sure our customers know how to use all of their new equipment is an important step and if you have any questions we are just a phone call away! Thank you again for your continued support of our small family run business over the years! We greatly appreciate it!

    Reply created 29 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Oct 2024

    Furnace replacement

    Distinct Heating staff did an excellent job. Showed up on time every morning. When they were done at the end of day the work area was left clean and tidy. Jayden and Kristian were very professional and took the time to explain how our new furnace operated.

    Answer from pro:

    Thank you for taking the time to leave Jaden and Kristian a 10 star review! We are happy to hear they did an excellent job for you, showed up on time every morning, very professional and took the time to explain how your new furnace operated. We appreciate your continued support over the years!

    Reply created 29 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2024

    MIni-split installation

    Nate and the whole team at Distinct Heating were a real pleasure to work with. This company goes above and beyond to provide an excellent outcome. Before starting our complicated, post-construction addition of mini-split heat pumps/air conditioners, Nate worked with us to find the best routes to accomplish the job, while limiting the number of walls we had to breach! Nate took the time to map out the details, and we are reaping the benefits. Every member of the team was courteous, conscientious and worked at the highest caliber. We can't say enough about this company, and we have had much experience with trades in Calgary. These guys are at the top. Thanks again, Nate and the gang! We have already recommended this company to neighbours and family members, and will continue to do so. It doesn't get better than this group for heating and cooling needs. Wow.

    Answer from pro:

    Thank you for taking the time to leave us a 5 star review Paul and for choosing our small family run business for your installation! We are so pleased to hear that you have enjoyed working with all of us at Distinct and you recognize our aim to go above and beyond with each of our customers! Nate truly enjoys meeting with our customers for the in person quote appointments. It is the best way for us to make sure that we have the time to go over your best options and for him to answer all your questions so we are all on the same page before the installation. We are happy to hear that our team members were courteous, conscientious and worked at the highest caliber for you. Your recommendation of our family run business to your friends and family is truly the highest compliment and we look forward to seeing you at your yearly maintenance appointments to make sure your new equipment continues to run safely and efficiently for you for as long as possible. Thank you again Paul for your kind words. We greatly appreciate it!

    Reply created 29 Oct 2024
  • Review from Nathan
    Rating: 5 out of 5
    Review left on 29 Sep 2024

    Furnace and AC Replacement

    Really happy with my furnace and air conditioner replacement. Kristian and Jaden were professional, kept the house clean, and were pleasant to talk with. Highly recommend Distinct.

    Answer from pro:

    Thank you for taking the time to leave Kristian and Jaden a 10 star review! We are happy to hear that they were professional, clean and pleasant to talk with. Thank you for choosing our small family run business. We greatly appreciate it Nathan!

    Reply created 29 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2024

    Install ecobee smart thermostat

    Jordan communicated professionally. He texted me and arrived on time. Jordan is very knowledgeable with all things furnace et al. He installed the ecobee and walked me thru all the functions. Excellent learning! He provided me with all the answers I needed without me asking any questions. Jordan also repaired my furnace last fall, which is exactly why I called upon him again. There's a waitlist for Jordan but it's well worth the wait! Great work and thank you!

    Answer from pro:

    Thank you for taking the time to leave Jordan a 10 star review Darren! We are happy to hear that he communicated professionally, notified you when he was on his way and arrived on time. We are blessed to have had Jordan as part of our Distinct Team/Family for well over a decade now and he is very knowledgeable in all things HVAC related! Making sure our customers know how to use all of the equipment is very important to us so that you have confidence when we leave and we are just a phone call away should you need help. Thank you for continuing to choose our small family run business! We greatly appreciate it Darren!

    Reply created 19 Sep 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2024

    Furnace and air conditioning installation

    We had Distinct Heating and Cooling replace our two original furnaces and add two new air conditioners. We were very pleased with the time the owner, Nathan, spent with us reviewing the scope of work, making recommendations and preparing the quote. We were impressed by Nathans commitment to ongoing support. The two installers, Kristian and Jaden, were excellent. They were punctual and very pleasant to deal with. They left the work area clean and safe at the end of each day. We also appreciated the time they spent going over the new equipment and controls when the job was complete. We will happily recommend Distinct to anyone looking for HVAC repair or replacement.

    Answer from pro:

    Thank you for taking the time to leave us a 5 star review Brad! We are so grateful that you chose our small family run business to complete your installation! Nate is truly a master in his trade and loves to meet with our customers personally when providing a quote so he can answer any questions you might have so you feel confident and comfortable with such a big purchase. Nate likes to do a follow up call after all of our installations to make sure our customers are 100% satisfied with the job our installation crew has done and again to make sure he can answer any new questions you might have about your new equipment. We are happy to also hear that you were happy with Kristian and Jaden being punctual and pleasant to work with as well as leaving your home clean and safe at the end of each day. Making sure that our customers are comfortable and know how to use all of the new equipment is very important to us as well and if any questions come up we are always just a phone call away! Your trust in our company and recommendation means so much to us Brad! Enjoy your new HVAC system and thank you again for supporting our small family run business. We greatly appreciate it!

    Reply created 19 Sep 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2024

    Friendly and Excellent Service!

    Aidan was very friendly and professional. He took the time to explain everything about the current status of my AC and furnace. He also fixed my thermostat to set up a better schedule on it. Much appreciated.

    Answer from pro:

    Hi Dan, Thank you for taking the time to leave Aidan such a kind review! We are happy to hear that he was friendly, professional and took the time to explain everything to you about your current status with your A/C and furnace as well as fixed your thermostat to set it up on a better schedule for you. Have a wonderful day!

    Reply created 27 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Aug 2024

    Furnance / A/C Yearly Maintenance

    Distinct Heating & Cooling did another great job on our Furnace and A/C Yearly maintenance August 2024. Thanks to Jordan who is a very polite, meticulous, and knowledgeable service tech.

    Answer from pro:

    Thank you for taking the time to leave Jordan a 10 star review and for being such a loyal customer of ours over the years! We are so happy to hear that Jordan did a great job on your furnace and A/C yearly maintenance for you and that he was very polite, meticulous and knowledgeable. Thank you as well for making sure you have your equipment maintenance done every year. It is such an imperative part of keeping your equipment running properly, efficiently and safely for many more years. Have a wonderful day Donald!

    Reply created 27 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Aug 2024

    Excellent service!

    Yearly service for furnace & AC unit was performed quickly and thoroughly. Ed was very helpful!

    Answer from pro:

    Thank you for taking the time to leave a 10 star review for Ed! We are so happy to hear that he was quick, thorough and helpful! Thank you for choosing our small family run business for your HVAC needs. We greatly appreciate it!

    Reply created 20 Aug 2024
  • Review from Albert, Calgary, Alberta
    Rating: 5 out of 5
    Review left on 8 Aug 2024

    Repair Central Air Conditioning

    There was great communication from the company. Jordan showed up right on time. He did a great review of the performance of my AC unit and carefully explained the results of his evaluation. I would definitely hire the company for any future work.

    Answer from pro:

    Thank you for taking the time to leave Jordan a 10 star review Albert! We are happy to hear that Jordan showed up on time and provided you with a great review of the performance of your A/C unit and took the time to explain his findings. We look forward to seeing you again at next years tune up! Enjoy the rest of your summer!

    Reply created 15 Aug 2024