My wife and I had a brand new roof put on our Mississauga home a little over 10 years ago. It was when the 10-year workmanship warranty expired, that we began to notice leakage in our kitchen and dining room. We then called in a number of roofers who said that on a scale of 1 to 10 (10 being the best workmanship), our roof rated a 1. However, they all agreed that the quality of shingle was excellent. We then called the shingle manufacturer about their warranty. The gave us a list of their certified installers, one of whom came by and confirmed that the shingles were improperly installed and so, the manufacturer's warranty was void. As for the original roofing contractor, his company is no longer in business. Nevertheless, we called him. He now operates a new business doing home renovations. When he had his old company, he had put a new roof on a house we used to own in Toronto before we moved to Mississauga. He had forgotten that he had put on the roof on our Mississauga home and so, when we both climbed up on the roof, his facial expression clearly showed me that he was disturbed by the quality of the roofing job, especially when he asked me who did this installation. When I replied that it was his old company, he turned around and started to look for reasons as to why there was all this leakage. Not only did he not mention anything about the improper installation of the singles but he took some photos with his cell phone and said that he would get back to me with his opinion as to the cause of the leakage and the cost to repair the problem. Well, he did get back to me with an estimate of $1,680.00 plus HST but no explanation as to why there was this leakage. Needless to say, my wife and I were shocked that not only did he take advantage of us when the roof was initially improperly installed but now he was trying to get us to pay to fix his improper workmanship. This would still leave us to repair at our own expense all the drywall damage in our home. We then decided to look for a new roofer and found that Eclipse Roofing had a very high rating in Homestars. We met Eduart and found him to be thoroughly responsible and professional. Having been burned so badly by our prior roofer, we drilled Eduart over every detail of the job. Regardless, he patiently and politely answered all of our questions. His office assistant, Rachael, was wonderful. She was extremely helpful and basically held our hand throughout the project. The work was completed on time. The premises were left spotless. We have a beautiful roof and no more leakage. THANK YOU SO MUCH EDUART AND RACHAEL!
