Climax Heating & Air Conditioning reviews (785)

After doing a lot of research and getting a few quotes, I chose Climax to do a 5-head ductless airconditioning install on my old 2.5 story victorian Toronto house. The house was built in 1908 so the install was not easy. I had 2 air-conditioning heads installed on the main floor, another 2 on the second floor and the 5th head on the 3rd floor loft. The outside condenser unit was mounted and installed on the wall at the side of the house in the shared walkway between my house and my neighbour's house. Sam helped me through the logistics of the install and was available and professional throughout. Because of the complexity of my house, they under-quoted me to begin with, but after getting several quotes I'm satisfied that I paid market price. The install team, led by Saeid, did a thorough and fantastic job. The inside heads were installed perfectly and the outside ductless lines were run with care and expertise. The crew was nice, and even fixed a problem with my stairs at no charge, which was a kind gesture. My biggest worry was that the condenser unit would protrude from my wall blocking the shared pathway, but this is not the case at all. It is mounted high enough and flush to the wall that you don't lose any space in the pathway at all. I am so happy with how it turned out. I've had the system for a month now and what surprises me is how quiet the condenser unit outside is. The system cools my house perfectly, and my electricity bills haven't noticeably gone up. The system is a Mitsubishi system and I couldn't be happier because the claims of reliability, efficiency and quietness seem to be true so far. I highly recommend Climax because the experience was great: from the scheduling process to the install to the customer service and the hardware (Mitsubishi system).

I am very pleased with the service received from Climax. Sam is accessible by telephone, and took the time to answer my questions. He and his team started and finished the A/C install on my scheduled date and time. His team was very professional, ensuring all details were covered off. I almost always turn down warranty services, but felt compelled to proceed with Sam and Climax, as I would not want anyone else tending to my A/C but Climax! Thank you for all your help. Wishing your business continued success.

AC died on Sunday and I called Climax Heating and spoke to Sam first thing Monday morning. He was at my house within 45 minutes. He replaced a part and very helpful and honest. I highly recommend Climax and extremely satisfied with the service. Thank you!

Excellent service!!! We are in the midst of a heat wave and our AC died!! We called Climax Air hoping to maybe get someone ASAP to fix it, Sam got back to us within minutes. Sam said he will see what he could do even though he was fully booked. About 2 hours later Moe called and showed up shortly after and replaced the part we needed. He was pleasant, quick and efficient and he did not try to up sell us... our AC is working perfectly!. Feel very confident with this company and their staff. We highly recommend them !!! Thank you Moe and Sam for keeping us cool! Have a great weekend!!!

Sam and the Climax crew were thorough professionals from site visit to quotes to installation. They provided excellent advice and work, not only on the a/c unit, but also on adjusting and improving my furnace's performance. Great all-round service. Highly recommended.

Had issues with my AC and got connected with Sam one the technician. Sam was able to fix the issue quickly. I’m pretty happy with his service and would ask for his help again.

Sam was polite in all his interactions. He fixed the problem quick and answered any questions we had. He was informative with possible alternatives and upgrades but never forced us to buy anything.

As summer temperatures began to soar in Toronto, our townhome’s air conditioning unit failed to start on command. I contacted Climax Air Conditioning after reading the stellar reviews on Homestars, and was not disappointed. My appointment was the morning after my call, and I received a courtesy “head’s up” an hour before arrival. The problem was swiftly identified (the capacitor needed replacing) and fixed within 20 minutes. Thank you for stellar professional and polite service - I will call again.

Climax provided great service through the process of helping us decide on a new efficient furnace/AC system which best suited our needs. Professionally managed by all, throughout the installation process with excellent quality of workmanship! Thanks!

Sam arrived right on time and was reasonably priced. He provided a quote over the phone and stuck to his quote once completing the job. I would definitely call again for any future AC issues.