Haystack Home Inspections

Rating: 5 out of 5

Haystack Home Inspections reviews (499)

  • Review from P & M
    Rating: 5 out of 5
    Review left on 2 Feb 2017

    Home inspection

    We were very pleased with the quality and thoroughness of the inspection! The report was clearly written, easy to follow and very detailed, which made our home purchase easy to do.

    Answer from pro:

    Hi P&M, It's always nice when client's like you reinforce that our home inspection process is working. While homes can be complicated, your inspection should be easy. Thanks for taking the time to write about your experience. Sincerely, Chris Thompson

    Reply created 3 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Feb 2017

    home inspection - townhouse

    Chris conducted a thorough and professional inspection of a townhouse I recently purchased. His report was comprehensive and easy to read. He gave me a discount on the price, which was great. Excellent customer service. Highly recommended!

    Answer from pro:

    Jenny, so glad I could help with your Burnaby townhouse inspection. It's great to hear that you were happy with the service you received. You are such a kind person not to mention the reason you received the discount. Once every couple years I will arrive late. It embarrasses me so you get a discount. Thanks for your kind words and good luck with your new property. Sincerely, Chris Thompson

    Reply created 3 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2017

    6 months into home ownership

    This is our second time that we have utilized the services of Haystack Home Inspections. Our first time was about a year ago when were were looking to put an offer on a duplex in Burnaby. This time we called up Haystack to do an inspection for our house that we had already moved into 7 months prior. We wanted a home inspection because we knew that the previous owner/flipper had cut some corners in the renovations and we wanted to know if there were issues we needed to address in our continued ownership of the place. Chris at Haystack did a fantastic job of being thorough and being informative with his inspection. Both times he produce a wonderfully detailed report (70 pages) with important photos of the property and in depth explanations. His ability to pick up a wide variety of issues showed that he was very knowledgeable in his field and speaks to great experience in his work. I would highly recommend Chris and Haystack to anyone looking for a home inspector whether you're looking to buy or just to cover your bases after you've bought.

    Answer from pro:

    Hello, Thanks for taking the time to put together such a nice review. There is a lot of house flipping going on in the Lower Mainland in recent years as people speculate. While some of the renovations are done well the vast majority have issues. Though most of the flips are done without permits even the ones that do have city planning permission may have significant defects that can put you and your family at risk. I am glad you enjoyed the detailed reporting. I hear from other inspectors all the time that reports of this length are unnecessary, you don't need all that detail, all those photos. At Haystack Home Inspections we put together comprehensive reports with lots of photos because it helps our clients make informed decisions. We take the time to explain things in easy everyday terms so that most people can understand the implications of the identified issues. If for some reason you need more details, we are here to fill in any blanks. Thanks again for sharing your Vancouver home inspection experience. Sincerely, Chris Thompson

    Reply created 20 Jan 2017
  • Review from Customer of Haystack Home Inspections
    Rating: 5 out of 5
    Review left on 20 Jan 2017

    Chris from Haystack Home Inspections is Awesome

    Chris is awesome. We found him on HomeStars (thank you to previous reviewers!) and from the first phone call to the inspection to the in-depth report he emailed us, Chris provided us with a high level of service. He was punctual, patient, professional and a clear communicator.

    Answer from pro:

    Hi, I am glad you think Haystack Home Inspections is AWESOME. That's a huge compliment. Thanks for continuing the loop as you are so right (previous reviewers!) really help future clients make informed decisions about the service providers they are contacting. When you take time out of your busy schedule to help other consumers and our company we really appreciate it. Sincerely, Chris Thompson

    Reply created 20 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2017

    Home inspection

    I looked up Chris here and based on his excellent rating, contacted him about inspecting a house I was considering. This was when the real estate market was super hot, with bidding wars. His thorough and detailed assessment of the first property we wanted helped us avoid problems. Since we didn't go with that house, he kindly offered us a discount on the next property which we purchased. The inspection report he provided was very detailed with photographs and in clear language. It has proven to be a very useful reference for ongoing monitoring and maintenance of the home. Best of all, Chris offers to be available to his clients should they need to consult him down the road. He calls to check with them and assures that he will keep their file open. Highly recommended!!

    Answer from pro:

    Sheba, Thanks for sharing your Coquitlam Home Inspection experience. It's wonderful to hear the inspection report has been helpful to you even after the completion of the sale. A quality inspection report gives clients like you a good idea about the future maintenance needs of their home. Thanks for HIGHLY RECOMMENDING Haystack Home Inspections. Sincerely, Chris Thompson

    Reply created 20 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2017

    First Time Buyers Home Inspection

    We emailed Chris and he responded to us in under an hour. Great first impression. On the day of our home inspection Chris arrived ahead of time, as he had let us know. He gave us so much information and fully answered any of our questions. We felt like he was a genuine person and not just going through the motions. Our inspection report was emailed to us by 9am the following morning and had great photos and very detailed information. He let us know that we can email him questions that come up. We will definitely use Chris in the future and will highly recommend him to everyone!

    Answer from pro:

    Thanks Ky, It is so nice to hear Haystack Home Inspections made a GREAT FIRST IMPRESSION and followed through with this expectation during the entire process. Helping First Time Buyers like yourself is rewarding and I am glad that genuineness is recognizable. If you have any further questions about your Maple Ridge home please get in touch. Sincerely Chris Thompson

    Reply created 19 Jan 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 14 Jan 2017

    Home inspection

    I called Hay stack for my home inspection and it was a best decision that I had made. Inspector showed up on time as sheduled and did a thorough inspection esp on the areas that I was concerned . Inspector took his own time and did a great job sharing all his views/findings finally. I got a detailed inspection report nextday with colour pictures and results are unbiased. This is a very professional company .

    Answer from pro:

    Hi Fernando, We appreciate you taking the time to share your Burnaby town home inspection experience with other people. The fact that you thought it was the best decision you made is fantastic. We take our time to assure the quality of the site inspection and report. If we can be of any further assistance, we welcome the opportunity. Sincerely, Chris Thompson

    Reply created 15 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2017

    Excellent Professional Service

    I cannot say enough positive things about Chris from Haystack Home Inspections! We had him inspect a condominium we were thinking of purchasing and he did a very thorough and professional job. Chris was extremely knowledgeable and was happy to answer all of our questions and addressed all of our concerns regarding the unit and building. Chris even followed up to make sure we were able to understand the report he provided. The report itself was super comprehensive and easy to understand. I will definitely be using Haystack Home Inspections again in the future :)

    Answer from pro:

    Hi DCDer, Thanks for such a lovely review on your Vancouver condo inspection. I look forward to helping you with your next inspection. Good luck with your search this weekend. If I can help with any further questions, please get in touch. Sincerely, Chris Thompson

    Reply created 12 Jan 2017
  • Review from Maureen Lau
    Rating: 5 out of 5
    Review left on 5 Jan 2017

    Home inspection

    I would highly recommend Haystack! I submitted an online form to request an appointment and Chris got back to me very shortly. On the day of the appointment, the roads were unusually wet and snowy, but Chris was punctual. During the inspection he took the time to explain a lot of things that we knew very little about and he even spent extra time just to point out things that he thought we might miss. The report was completed by the next day and it was very comprehensive. We found the whole process helpful and informative. I would not hesitate to use Haystack's services again!

    Answer from pro:

    Hi Maureen, Yes the dumps of snow can be challenging in Vancouver but we still endeavor to be early to your inspection because on time can easily become late. When you attend your inspection it's great because we can show you issues that will later be provided in the report. It makes the issues that much more concrete. Thanks for choosing Haystack Home Inspections to perform your Vancouver town home inspection. Sincerely, Chris Thompson

    Reply created 6 Jan 2017
  • Review from Customer of Haystack Home Inspections
    Rating: 5 out of 5
    Review left on 4 Jan 2017

    Home inspection

    We found Chris to be very informative and concise. He answered all of our questions and concerns and even offered to provide further assistance and advice for the future. We would definitely recommend Chris to anyone!

    Answer from pro:

    Hi, Thanks for telling others about your Surrey town home inspection. Your recommendation is much appreciated. Sincerely, Chris Thompson

    Reply created 6 Jan 2017