Canada Waterproofers

Rating: 5 out of 5

Canada Waterproofers reviews (494)

  • Review from Kira
    Rating: 5 out of 5
    Review left on 22 Mar 2023

    Remove a 5 foot section of sewer and install new 4” pvc sewer

    We've used Canada Waterproofers several times before and I would recommend them to anyone. From my first interaction with Slava 5 years ago, through to this one, they have proven themselves each time knowledgeable, punctual and trustworthy. Clearly, they care about the quality of their work. And finally, they are nice friendly people to have in your home. Slava even sent me pictures of the work as it happened, which was really interesting to see, so I got to see the roots that had cracked the sewer pipe and then the new pvc sewer going in and then the cleaned up finished floor. Here's my review, below, from 5 years before, so you can see how when a company doesn't gouge you but instead has nice smart people who do great work at fair prices, they win a loyal customer for the long haul. That first visit was free, but I remembered them for future plumbing work and now this time for drain replacement work. "Canada Waterproofers was the 4th company to come by our place to assess leaking in our basement. The previous visitors had suggested it might be a problem with our drains or foundation, both of which would entail costly repairs. After hearing my background of what we knew so far, in just minutes, Slava identified the real source of the problem, shining a flashlight into our furnace room and pointing out what no one else had noticed, that our furnace was leaking! When I was stunned at how quickly he'd figured it out, Slava mentioned that before he even knocked on the door, he'd looked at how close our gutters are to our neighbours' gutters and decided that water getting to the foundations was an unlikely cause of our problem, and so he was already investigating other possible sources. He also pointed out a tiny particle floating in the water, running west along the back wall toward my closet (where I'd thought the leak was). It was so clever and efficient that it reminded me of Sherlock Holmes explaining how he solved a mystery! I asked him how much we owed him and he laughed and said it was our free assessment. Wow! I would definitely call Canada Waterproofers if I ever needed waterproofing in the future, or recommend them to anyone else who needed it."

    Answer from pro:

    Thank you so much for this review we really appreciate your continued trust in our company, this really means so much to us, it's been such a pleasure working with you and we just want to thank you again for trusting us with your home.. Best regards Canada Waterproofers Team

    Reply created 25 Mar 2023
  • Review from Customer of Canada Waterproofers
    Rating: 5 out of 5
    Review left on 19 Mar 2023

    Cartridges replacement. Impressive company.

    First of all Valentyn is a nice person and we used his services before. He is very good at assessing the problem (experienced), and easy to work with. He came at the appointment time and assessed the issue very quickly. He determined that cartridges needed replacing to fix the water issue. He went above and beyond to find cartridges as looked like faucet was discontinued. He was keeping posted while looking for parts. After receiving cartilages he worked hard to replace them. We are very happy finding Canada Waterproofers and Valentyn and would recommend them to anyone.

    Answer from pro:

    Thank you for this we really appreciate you taking the time to share your experience with our company, it's such a pleasure working with amazing clients like yourself. Hope you have an amazing day! Best regards Canada Waterproofers team!

    Reply created 21 Mar 2023
  • Review from Michael Geary
    Rating: 5 out of 5
    Review left on 6 Mar 2023

    Laundry Room Leak

    We found a leak in our laundry room. Val was very responsive and contacted me to quote the job. He came out and fixed it the same day. We would definitely use him again.

    Answer from pro:

    Thank you so much we really appreciate you taking the time to review our company. Hope you have an amazing day Best regards Canada Waterproofers Team

    Reply created 8 Mar 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2023

    Kitchen sink - Blocked and he fixed it

    Val is perfect plumber who knows this business. He was quick and resolved the issue which other 2 plumbers failed to fix. Excellent job and nice to have him in my property. I will recommend him to all my friends. Its rare to get right plumber now a days, but now I have his contact.

    Answer from pro:

    Thank you for such an amazing review, we really appreciate your support and business. Best regards Canada Waterproofers team!

    Reply created 16 Feb 2023
  • Review from Karen McKye
    Rating: 5 out of 5
    Review left on 24 Jan 2023

    A wonderful service experience

    We have found our new plumber. Valentin was communicative, punctual, personable, professional and above all, knows his trade well. In short order, he solved three separate plumbing problems that have been plaguing us, and we are grateful to Homestars for helping us discover him. .

    Answer from pro:

    Thank Karen we really appreciate your business and support, we hope you have an amazing day, all the best from our team here at Canada Waterproofers.

    Reply created 25 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jan 2023

    Clogg, faucet and garburator plumbing.

    Valentyn showed up on time to replace my kitchen faucet and snake out a clogged drain. (I poured some powder done the sink and it basically turned to cement). As it turned out, due to the multiple bends in the pipes and the garberator it was not possible to snake out the clog. Valentyn removed all the piping under the sink and streamlined it so that it would not clog in the future. He must have spent an extra 2 hours and only charged me a nominal additional amount. I will only use this company from now.

    Answer from pro:

    Thank you Mark We really appreciate you taking the time to share your experience with our company. If you ever need any basement waterproofing or drain service again, we will be more than happy to help. Best regards Canada Waterproofers Team

    Reply created 10 Jan 2023
  • Review from Gerry
    Rating: 5 out of 5
    Review left on 4 Jan 2023

    Replace leaking water shut off valve

    Requested quotes to replace the main water shut off valve which had a very slow leak. Valentyn was quick to respond and provided a price and date on which he would be able to do the work. Communication was very good with him providing confirmation of his arrival time earlier in the morning on the day the work was to be completed. Given the charge by the region of Halton to turn off the water to the house, it was certainly important to have the work completed that day and Valentyn's ongoing communication provided some comfort that would in fact be the case. We are pleased with the work and subsequent clean up and would not hesitate to recommend

    Answer from pro:

    Thanks Gerry We appreciate you taking the time to share your experience with us, and we'd like to thank you for choosing Canada Waterproofers for your plumbing repair. Hope you have an amazing year All the best Canada Waterproofers, basement waterproofing & plumbing service!

    Reply created 5 Jan 2023
  • Review from Aysel Bagirova
    Rating: 5 out of 5
    Review left on 2 Jan 2023

    Outlet tap

    Valentyn visited my house. He did a fantastic job for me. My shutoff tap for my garden was not closing. He spent a lot of time trying to open it but was not successful. Then he replaced it with a new tap. He was very patient , courteous and polite in his explanation to me. He explained in full details about the problem. Also when I asked him question in between the work he answered me politely. I would definitely recommend this company to my friends and families. In fact Valentyn was recommended to me by one of our friends. Keep up the good job Valentyn and make your company feel proud about your work. Thank you.

    Answer from pro:

    Thank you for this review and your kind words, Valentyn is a great plumber and we are more than happy to have him apart of our company. If you ever need anything in the future please don't hesitate to contact us. Best regards Canada Waterproofers, basement waterproofing plumbing and drains.

    Reply created 6 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2022

    Toilet repair

    Our toilet was leaking. Valentin came and fixed it. He is very polite and knowledgeable, it was very reasonable.It started leaking again, Val came back and fixed it immediately without charging anything. Great job up to the satisfaction.

    Answer from pro:

    Thank you Mina We really appreciate your support. We believe in taking care of our customers and we are so happy that your are satisfied. Happy holidays! Best regards Canada Waterproofers team!

    Reply created 21 Dec 2022
  • Review from Gail Brian
    Rating: 5 out of 5
    Review left on 15 Dec 2022

    Prompt service

    Valentyn showed up right on time and was very accommodating. The price was much better than the other company I had talked to as well. He was very honest and knew his stuff. Finished job fast and cleaned after himself! Thank you!

    Answer from pro:

    Thank you Gail We really appreciate your support and business! Hope you have very happy holidays Best regards Canada Waterproofers team!

    Reply created 21 Dec 2022