Canada Waterproofers

Rating: 5 out of 5

Canada Waterproofers reviews (494)

  • Review from Linda
    Rating: 5 out of 5
    Review left on 26 May 2017

    Back valve and new line

    Slava and his team provided great service. Scoped out the job and provided recommendations. Contacted all necessary parties to get permits and completed the job on a timely basis. Would highly recommend.

    Answer from pro:

    Hi Linda and ROBERT Thank you so much for taking the time to write a review of our company, we really appreciate your business and thank you for choosing Canada waterproofers. Slava will be so happy to hear that you found is service great. Thanks again Canada waterproofers team

    Reply created 30 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2017

    Waterproofing and Concrete Removal

    I contacted Canada Waterproofers to assess and propose a fix to dampness issues in my basement. Stuart promptly returned my call, visited my house about a week later and prepared a competitive quote quickly. I did not go with the company due to another vendor being able to start earlier. I'm not able to comment on the quality of work, but I was very satisified with my dealings with them through the investigation and quoting process. I would not hesistate to contact them again for any of my waterproofing needs. I just hope I don't have to!

    Answer from pro:

    Hi Cory Thank you for writing a review of our company. Im sure Stuart will be very happy to hear that you found him professional, but i am very sorry that we couldn't meet your timeline, and i hope that your project goes well. Thanks again Best regards Canada Waterproofers Team

    Reply created 21 May 2017
  • Review from Mike
    Rating: 5 out of 5
    Review left on 17 May 2017

    Exterior foundation crack repair

    Went downstairs after work on a rainy day to find a big puddle of water! Lo and behold, a huge crack in the foundation was lurking just behind the drywall by the window sill. Slava came by quickly and explained the options to me, giving me his best recommendation. The price to excavate outside and waterproof was excellent (beat out four other quotes), and the crew was onsite quickly to get it done and give us peace of mind with all this rain coming. The crew cleaned everything up just the way they found it - no mess. Slava also offered to come add some more dirt after the ground settled to level everything up which was very kind. I would recommend Slava and Canada Waterproofers to anyone who wants work done properly, with care and for a fair price. These guys were great.

    Answer from pro:

    Hi Michael Thank you for writing a review of our company. We really appreciate your business, and we are really happy we could give you a good deal with the best quality available. If you would need anything in the future please feel free to contact us. Best regards Canada Waterproofers Team

    Reply created 21 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2017

    Basement water proofing

    Great service offered by Slava and his team. Quick responses via phone and they were able to fit me in on short notice. The crew was very transparent and respectful. Showed me exactly what the problem was and how they were going to fix it. Couldn't be happier. Would recommend them to anyone.
  • Review from Elka Birnbaum
    Rating: 5 out of 5
    Review left on 30 Apr 2017

    From Backyard Slush to Backyard Lush!!!

    We had a huge backyard drainage problem that caused our lawn to be soaking wet, mucky and "squishy" when we walked on it. We hired Canada Waterproofers. Given the terrible summer rain, the job took longer than expected. However, once the rain finally stopped, they arrived, dug up a huge part of our lawn, dug a huge trench, filled it with gravel and then added a catch basin for the water. We thought this would solve the problem and we paid for the job. However, a short time later we noticed that the grass higher up our lawn was still wet and squishy. We called Stuart who came over to reassess the situation. This time his crew came again, dug up another part of our lawn and built 3 more deep trenches filled with gravel. They then recovered the areas and relaid the grass. They even purchased grass on their own and filled in the areas in front of our deck that looked like mud. The workers were polite and worked tirelessly to repair what we could only call one huge mess and backbreaking work. Stuart was available by phone and visited the house to check the work and or reassess at least 3 or 4 times. The company gives a 25year warranty and Stuart told us should we encounter any problems, to call the company back. Notwithstanding the morning dew, the mud is gone, the grass is lush and green and growing and we are thrilled with the outcome. Given their concern, patience and integrity, we would not hesitate to recommend Canada Waterproofers without a second thought.

    Answer from pro:

    Hi Elka I would just like to thank you on behalf of canada waterproofers for taking the time to write such a great review for our company. It has been a pleasure doing business with you and thank you for choosing canada waterproofers. If you would need anything in the future please don't hesitate to contact us. Best regards Canada waterproofers team

    Reply created 7 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2017

    Fixed basement leak

    Much cheaper and friendlier than the other companies that quoted me. Very professional as well. Seemed very confident while doing the repair and even charged me less than was originally quoted. Would recommend to anyone
  • Review from Mario Bugeja
    Rating: 5 out of 5
    Review left on 21 Apr 2017

    Great Service

    Slava and his team were great. This was the second Job they had done for me, and as before they were quick and clean. Everything was explained before and after the job. I would definitely recommend them for your next water proofing project.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Mar 2017

    Basement Crack

    Showed up the same day to look at the job and gave me an excellent deal. unbeatable price, excellent work and clean. Very satisfied. I would definitely use them again,
  • Review from Andrea
    Rating: 5 out of 5
    Review left on 22 Mar 2017

    Basement external waterproofing and window enlargement

    My unfinished basement had a slight leak so I wanted to waterproof the outside walls before finishing it. I had one company do one side, but they were not available to do the other side, although they had already quoted the work. I also contacted another company that seemed very professional, but they couldn't start for a while. So I contacted Canada Waterproofers after reading the great HomeStars reviews and I am so glad I did. They were able to meet the quote of the first company (cheaper than the second company). They performed the work in an extremely professional manner. Most important of all, they communicated frequently and clearly and were willing to address EVERY little concern that I raised along the way, no matter how trivial, without extra cost and with utmost courtesy. It was a very pleasant experience plus the workmanship was top notch. I would highly recommend them to anyone who is looking for hard-working, honest home improvement professionals. We had three basement windows enlarged plus a brand new window cut and the city inspector had to inspect the new lintel. He passed it with no issues at all. Even the window installers who came to install the new windows commented that the waterproofing workmanship was obviously a very high quality. The jobsite was kept as clean as possible at all times, using dropcloths to avoid tracking mud whenever they had to enter the house. When there was a delay in the window well covers from the supplier, Carl immediately retained a different company to ensure the delay to me would be minimal. Final payment was never requested until all work was completed and I confirmed I was satisfied. If I ever need more waterproofing I will definitely be calling Carl from Canada Waterproofers back. He and his crew were an absolute pleasure to deal with from start to finish.
  • Review from Chris
    Rating: 5 out of 5
    Review left on 9 Mar 2017

    Main sewer line replacement

    We had a backup in the downstairs toilet. I called Stuart and he came over the next day as it was not an urgent matter at the time. Stuart came promptly the next morning and ran the snake down with the camera to investigate. Turns out the main line from the house to the sewer had delineated badly in numerous places due to the age of the pipes. Stuart explained everything and what the options were. He also recommended installing a back water valve while the floor was opened up to replace the pipe, which is eligible for a refund from the government. Stuart said he would have a crew over first the next morning The following morning Terry and another guy who's name I did not catch...sorry...arrived to begin work. They explained what they were going to do and were very courteous and professional. Throw sheets were placed down over the carpet and they covered everything else in the laundry room with plastic tarp. The work took two days to complete, they had to wait until the Monday to re-fill in one spot in the basement where the backwater valve was put in so it could be left open for the city inspector. Stuart is very knowledgeable and was explained the whole process in detail. We had also used this company a few years ago to install a sump pump in our basement and they also did a great job then. I had gotten some quotes from other companies and Canada Waterproofers was much cheaper for the work that was done. Top notch work and I would highly recommend them to anyone else. Chris

    Answer from pro:

    Hi Chris We just want to thank you for taking the time to write a review for our company. Stuart will be thrilled that you wrote such a nice review, and that you could see how professional and knowledgeable he is. Stuart has many years experience and he is a great asset to our company. Thank you for being such a great customer, and for taking time to acknowledge our crew and supervisor on the work that they provided. Thank you again, and if you would need anything in the future please don't hesitate to contact us as we would be more than happy to assist you. Best regards Canada Waterproofers Team.

    Reply created 10 Mar 2017