Voxel Builds Inc. reviews (39)

Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Mar 2024
Full New Home Build
This was our 3rd project with Vitor from Voxel Builds (see previous reviews). When we were ready to build our dream house there was no question who we'd use. When you invest your entire life's savings into a project, there's several factors you need from a contractor... 1. The quality of the craftsmanship. 2. Someone you can trust, as there will always be surprises and you need to know you're not being taken advantage of. 3. Someone you can work with, as it's a true partnership. 4. Someone who's motivated to get the job done in a timely manor. Victor and his team are 10/10 in all these categories. He's been working with his guys for many years (sometimes decades) and you can see the mutual respect. Vitor is a hands on guy who'll be onsite ensuring the project is done to the highest standards every step of the way. He's always willing to have you involved and educate you through the process, which I appreciated. What does all this equate to? Vitor built us our dream home, which was featured in Toronto Life Magazine "the super-smart home...provides a glimpse into the future" If you're interested in seeing the article search "toronto life & how-one-couple-transformed-their-etobicoke-bungalow-into-a-high-tech-smart-home The home was also featured on Diana Oachis' luxury home youtube channel. Obviously we couldn't be happy with the final product and will be forever grateful to Vitor and his team. It's Vitor's exemplary work over all these years that led to us being in this position. Vitor can provide you my number if you'd like to know more. Thank you so much Vitor! The pictures speak for themselves...
Answer from pro:
Thank you so much for your review. It's been a pleasure working for/with you all these years. We hope to continue to serve you in future renovations. All the best.
Reply created 27 Apr 2024
Review from Eli Diament
Rating: 5 out of 5
Review left on 6 Feb 2024
Home and Office Reno
Vitor is the man. If you want something done right, Vitor is a must. We first used him for our Kitchen. Nailed it. Then the downstairs den and washroom, nailed it. Then the entire upstairs bedrooms and washrooms, nailed it again. I also used him for my office construction at Yonge and Sheppard and nailed it again. Never leaves a job until it is 100% completed and his trades are the best. Hard to find a good contractor an one you can trust so thank you Vitor for being so amazing and honest! He is the top 10% in his field no question.
Answer from pro:
Thank you for your review. At Voxel Builds we strive for excellence. We want our clients to have a pleasant experience and we for them to love the results. We like to keep our clients and work in more, different projects, like it has happened with you. Looking forward to doing more projects with you. Vitor
Reply created 22 Feb 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 17 May 2021
Second floor reno with 2 washrooms
This is our second project with Vitor (Voxel Builds). We previously did the first floor renovation, which Vitor knocked out of the park. You can see the review here: https://homestars.com/companies/2853805-Voxel-Builds-Inc/reviews/682401 This time we did the second floor, which included 2 washrooms. The pictures speak for themselves. The level of detail and thought that went into the layout of the tiles was truly impressive. The craftsmanship is always top notch, and that's important with tilling/bathrooms. Additionally, we were working with a limited budget, and in a HUGE rush to get the renovation completed, as we purchased another house and had to get this one listed FAST. Vitor really came through for us with prioritizing the project, getting it done lightning fast, while not compromising on quality. He's also great with suggestions on how to install and procure materials to save money. Be sure to ask him about his preferred vendors that will pass on the discount! The house sold for record numbers in the area. We purchased the property for $761,000 in 2017 - after Vitor's renovations we sold it for $1.18M in 2020! This profit allowed us to purchase a teardown bungalow in a beautiful neighborhood in Etobicoke, and of course, we're only trusting Vitor with this project. Never any hidden fees, or gouging after the fact. We don't need to price him out. And we always know we're getting a terrific price. I've been told, by people in the know, that we have to name our first born Vitor, and they're probably right. What's more, my kitchen manufacturer, who does extremely high end homes, was so impressed with Vitor that they have since worked on many projects together. He says Vitor is easily top 3 contractors that he's ever met. Don't trust your project with anyone else! Before: http://tours.virtualgta.com/public/vtour/display/676873?a=1#!/ After: https://1lakeridgedrive.com/#!/
Answer from pro:
Thank you so much for your review. You have been a great client and as you know by experience, we like to keep our clients around and happy. We are looking forward to start your new project as soon as the paperwork is ready. We are sure you'll be very happy with it as you have been with all your other projects. Thank you again and be well. Vitor
Reply created 25 May 2021
Review from Jen S
Rating: 5 out of 5
Review left on 27 May 2019
Top floor Reno
Vitor and his team are a pleasure to work with. They completed a top floor overhaul including bedrooms, bathrooms and an extension of our en-suite walk in closet. Quality work from top to bottom! He’s transformed the space in to an oasis, our absolute favourite spaces of our home. I highly recommend Voxel Builds and will be coming back to them for any additional work we need. Victor’s network of professionals are like him, top notch. Best decision we’ve made for our home.
Answer from pro:
Thanks for your kind words Jen. It has been a pleasure working on your project. Clients like you make our jobs run smoothly. Please keep in mind that once a client always a client and do not hesitate in contacting us with any issues related or not to this project. All the best, and enjoy your newly renovated house. Vitor
Reply created 28 May 2019
Review from June
Rating: 5 out of 5
Review left on 9 May 2019
Basement Reno
I've been working with Vitor on different projects in my house over the years! He always goes over an above what you would expect from a contractor. Excellent workmanship, and care at a personal level. I would highly recommend Voxel builds!
Answer from pro:
Hi June, Thank you for your kind review. It has been a pleasure working with you over the years. At Voxel Builds our utmost goal is to please our clients. We put a lot of time and effort in customer care. We have the best trades, that excel in their workmanship and attention to detail. Our motto is once a client always a client. We will always be here when you need us. Thanks Vitor
Reply created 9 May 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Aug 2018
Entire first floor renovation - Significant Structural
Turned large 3,000 square foot home into giant open concept with dream kitchen! This involved significant structural work, including 3 giant steel beams weighing over 5k pounds. No other contractor could have done this! Vitor has the utmost integrity, which is extremely important when looking for the right partner. Regularly went above and beyond and met the tight timeline. A true pleasure to work with and will forever be in his debt.Feel free to reach out to me, through Vitor, if you would like to discuss or see his work firsthand. The pictures speak for themselves...
Answer from pro:
Thank you very much for your kind review. It was also a pleasure doing business with you. We are glad you are satisfied with the whole experience and the results of it. At Voxel Builds we always go above and beyond for our clients, we are proud of our exceptional workmanship and our reliability. We believe once a client always a client. Please count on us for anything you need. Vitor Pinto
Reply created 25 Aug 2018
Review from Michael Widener
Rating: 5 out of 5
Review left on 30 Mar 2018
Excellent experience, great renovation, will use again
Voxel Builds Inc. did an excellent job on our kitchen renovation, new floors, and various other upgrades in our downtown condo. Vitor was honest, organized, and clear about what was happening and when. He hired reliable and top notch trades who did the job right. Whenever an issue did come up, Vitor was there to fix it and make it right. We were very impressed with their customer service and will definitely use them again.
Answer from pro:
Hi Michael Thank you so very much for your kind words. We are extremely happy that we were able to deliver what you expected of us. As we discussed before, we strive for superb customer care and we go out of our way to satisfy our clients. It was a pleasure working for you. With Voxel Builds, once a client always a client. Do not hesitate in contacting us at any time with any issues that might arise. Vitor Pinto
Reply created 1 Apr 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 May 2017
Supporting wall removal
Vitor and his team did a great job in removing a supporting wall on our main floor to open up the space. Vitor was a professional and easy to work with. We would not hesitate to recommend Vitor and his team.
Answer from pro:
Thank you very much for your review. We take pride in our workmanship and excellent customer service. Thank you for trusting us to do your renovation . Best regards Vitor Pinto
Reply created 8 May 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 6 May 2017
Kitchen and main floor renovation
We are very pleased with the work provided by Vitor. His team was very good. We emptied the main floor of our house and lived in the basement during the reno. He kept in touch with timelines, trades etc and his work was very good. He was very helpful getting us set back up into the new space and arranged for a cleaner also. We have pets and they we safe during the large project. I would be happy to use Vitor again and recommend him to friends and family. Thanks Vitor!
Answer from pro:
Thanks so much for your review. We are glad you had a good experience with your renovation. Our goal is to serve our clients the best way possible. Customer satisfaction is our motto. Thanks for choosing Voxel Builds. Vitor Pinto
Reply created 8 May 2017
Review from Customer of Voxel Builds Inc.
Rating: 5 out of 5
Review left on 17 Sep 2016
Full reno three floor
We interviewed many contractors before we found Vitor. He renovated the first three floors of our house over several months - a total gut job on a 100+ year home in the Beach. He had a tight timeline because we sold our old house and had a closing date that could not be altered. He provided us an accurate and detailed quote that was mid-range compared to other contractors. Not only did he complete the job within the specified time period he stayed within the estimated budget and the craftsmanship is impeccable. Whenever an issue arose Vitor took the time to sit down with us and explain everything. I did not feel rushed and felt as though my concerns and opinions were being heard. He truly does take pride in his work and client satisfaction is his priority. Many friends visit our home and comment on how well done the finishes are. He is now doing our basement and we have no doubt that it will be done to the same high standard as the rest of our home. I would highly recommend him as an expert in home renovations without hesitation.
Answer from pro:
It has been a pleasure working with you. Thank you very much for the kind words. I will always try my best to make my clients happy with the renovation process and end results. Looking forward to keep working with you in the basement project. Vitor
Reply created 18 Sep 2016