Window Rama By Paul reviews (451)

Windowrama installed 21 windows and 2 patio doors - brick to brick. Pros: -Price was middle of the road with some room for negotiation. -The workers were the real deal. They worked hard and didn't stop. -They cleaned up pretty well inside and out. ---I did find some screws and nails after they were done, but overall pretty good cleanup for the size of the job. -The windows are good quality. Smooth, clean, functional. -The trim work was top notch. The mitred joints were tight and clean. -Brick mould was done well and caulking was clean and tight. -They communicated with me through the process and kept me in the loop. Cons: -I was told that the job would take two days. It took an extra half day, in part because they got the color of two of the windows wrong and had to send them back to the shop. They rectified them within two days. -My biggest complaint for this job was the dusty mess that remained after they removed my kitchen patio door and window. Because they had the front door open, once they removed the window/door, we had a breeze coming through the house. All of the dust spread through the house like wildfire. My wife and I cleaned until 3am because literally everything in the house had dust on it. -----In hindsight, they should have closed the front door and thrown some tarps around the areas where they were pulling out the door/windows to prevent the dust from spreading too much. That's what we did the next day and there was absolutely no dust spread. If you're doing windows, I would definitely recommend these guys - without hesitation. AND Ilia called me after the job was completed to ask for feedback. Now that's customer service that's hard to find these days.

The team replaced one window at a time and thoroughly cleaned every area as they worked through the house. As one would expect there was some cleanup after the installation, but nothing like I expected. They were so clean that the extent of the cleanup was vacuuming and dusting. Installers Andre and John were extremely professional and nice. They worked diligently and finished the whole house in 2 days, replacing a total of 14 windows. The finished product was beautiful and exceeded our expectations. We have seen an immediate decrease in the cost of cooling our house over the first 6 weeks, and we can't wait to see our cost savings during the winter. One added bonus to the new windows was also the difference in the quietness inside the house. I highly recommend Windowrama to anyone. The price was fair and the finished product was beautiful. I literally had no complaints! The job was done on time and I couldn't be happier!

Excellent! There were no surprises. The windows I had replaced would not open and were 52 years old....not to mention they were not energy efficient. WindowRama did exactly what they said they would and these windows are great! I called WindowRama at the recommendation of my neighbor who had his windows replaced about two years ago by them. He is very picky and he liked what they had done. We live in an older neighborhood - houses built in the 1960's - for the price I could not have asked for anything better.

The company operates all aspects of their business in a top notch manner including the initial sales contact from my inquiry, from the measuring of each window for custom manufacturing, to the office which gave me weekly updates as to the status of my order (before installation started and after my order was placed with the manufacturer), and to the scheduling of the work, to the completion of the work. Each installation was completed in one day. The installers were courteous, professional and all things I expect from a first class operation.

We called roughly 1 month prior to the installation to get a quote on replacing 6 of our windows in the home. The ladies who answered the phone were all very pleasant and cheery, and also very helpful. The windows specialist that came out was very professional and nice, he was very thorough and answered all of our questions. We had other companies out to give us proposals and WindowRama was by far the lowest bid, not to mention the only company of the 3 that did not bad mouth it's competitors. As a matter of fact the bid was so good we replaced 7 windows instead of the 6 we initially planned to replace. A month later (as promised) the windows arrived and we scheduled the install. The technicians were on time and very polite. They covered the work areas with tarps and were very careful with the area they had to work in. After they were through the lead technician had me look at the windows to make sure everything was in order and showed me how they operated. He also explained how to better care for them in the winter time. Overall we are so very happy with WindowRama! Not only are we referring others to them, but we plan to get more windows replaced in the future! Thank you WindowRama Team!

I had contacted one for the large home improvement stores first and the bid for just the picture window and two windows was $1,900. Their sales rep said the window would have to be tempered because of national regulations to protect small children from running through the glass. I double-checked this information with building codes in my city and found out more than I ever knew applied to window glass. The improvement store’s rep was truthful about the tempered glass, but the price was more than I could afford. Then two people I know suggested WindowRama. WindowRama sent a rep named Paul to my home. Paul made a suggestion for my combination picture window and two functional windows: go with three functional windows with the center window larger than the flanking two windows. He measured the opening, drew an illustration as to how the new window unit would look, and I agreed. The new unit falls within the guidelines and I have a window perfect for my Christmas tree to be seen. That is not the best part, though. The best part is that Paul was also able to replace my bathroom window, too, for less money than the original quote from the home improvement store. I have quality windows from WindowRama. The noise reduction has been wonderful, especially with all the heavy rain we had in the last 6 months. I love the double-lock system! I can open my windows from either the top or bottom and the double-lock keeps anyone from entering my home. This feature is great because I have an old-fashioned attic fan. Fresh air! Yahoo! The installation crew was prompt, courteous, protective of my property, and fast.

I made several calls looking for estimates to replace 2 windows. I was disappointed to find that multiple companies did not even return my calls, emails, contact form submissions, etc. While I can't be certain the reason, I believe it was because the job was small. WindowRama not only answered my call, they provided a quote within 24 hours. Of the 3 quotes I finally received, WindowRama had, by far, the best price on a quality product. Andre has been helpful and responsive throughout the process. Because I do not live at the house, he offered to go by and measure from the outside so that I wouldn't have to drive over. The windows were ordered, and installed in a timely fashion. I will definitely use these guys again when I am ready to do the rest of my house.

I called Windowrama for an estimate for almost all of the windows + 2 doors in my house. The experience has been excellent, from start to finish. 1. The estimate was done by Andre, and his visit was quite pleasant and the samples and demonstrations that he presented were a big seller in the decision to go ahead with the work. 2. Weekly follow-ups were very helpful. The status of the order was never in question. 3. The installers arrived on time and were very professional. Tim and Paul were very efficient in the way the used their time here, and even finished a day early. The site was left virtually spotless after they were done. 4. A couple of issues arose, but these are due to manufacturer error rather than Windowramas. One window glass had a small crack in it, and 2 windows had some debris caught within the window glass. They guys noticed it right away, put in the order for new windows, and within 2 weeks came back with brand new spotless windows. I would HIGHLY recommend Windowrama for those who are interested in a quality product. There are cheaper ways to resolve some window issues, but if you see windows as an investment rather than an expense, this is the company to use. Our house immediately felt different, not only in appearance, but in climate function within. THANKS GUYS.

Eddy the sales person was personable, knowledgable and courteous. He made us feel really comfortable with making such a big purchase. He gave a thorough explanation of all the components of the door. The installers were professional and did an amazing job. A new front door is a commitment, and this particular entryway needed a door for a long time. I shopped around and met with many contractors about installing a door. I didn't feel comfortable about buying a new front door until I met with the Windowrama Team. I am so grateful for this company and their great integrity and outstanding service. Bravo, Windowrama! I will talk about you to all of my friends who need doors!

The estimate was an excellent price. I told them I wouldn't be available for them to be installed for 3 months. No problem for them. They gave me samples when asked for and a list of addresses for windows installed so I could see quality of work. The team of workers came on time, were extraordinary in their installation. It hardly looks like I even need to touch up the frame. They cleaned up completely and took all the old windows away. I had received a price from a competitor for over 40% higher who had an excellent installation reputation, so I was concerned about unsightly caulking etc. However, I am so glad to have gone to Windowrama. This installation team went above and beyond. They even capped an area that wasn't in the contract with the left over material. Please use them. Don't waste your time on other people. Also, I love these windows. So easy to clean!!!