The TPH Group

Rating: 4.9 out of 5

The TPH Group reviews (68)

  • Review from Kayla Pickles
    Rating: 5 out of 5
    Review left on 21 May 2020

    Condo painting

    Had a great experience with The Painting Hub. Professional and efficient, my entire condo was painted and looked amazing. Spotless clean up as well once the job was completed. Will use them again for our house we purchased. Highly recommend for any paint project you can imagine!

    Answer from pro:

    Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with The Painting Hub and that your condo turned out amazing. Our team takes pride in their professionalism and attention to detail, including the cleanup. We appreciate your recommendation and look forward to working with you on your new house! Best regards, The TPH Group

    Reply created 16 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2018

    Stellar Customer Service - Excellent Quality Painting!

    After receiving an extremely inflated estimate from another highly-rated condo painting company, Daniel and The Painting Hub were a breath of fresh air. Great customer service started with the ease of the PaintMyCondo online quote. Daniel called me immediately the next morning, and thoroughly answered all of my questions. Wren and her painting crew did an excellent job, and everyone maintained great communication throughout the process. My condo ceilings were absorbing more paint than expected, and I told Wren and Daniel I would pay for any extra paint required. Daniel said that may not be necessary, and he would see what the total cost was when the job was finished. Sure enough, when I received the final bill, I was not charged for any extra paint, even though it would have been reasonable for them to do so. These people are honest and dependable, and understand what quality customer service is. Thank you so much Daniel and Wren! .. Charlene & Gavin

    Answer from pro:

    Thank you so much for the kinds words. I am glad our PaintMyCondo.com platform worked so well for you. All the best in your new condo, Dan

    Reply created 10 Aug 2018
  • Review from Regican A
    Rating: 5 out of 5
    Review left on 11 Jun 2018

    Urgent Condo Paintjob

    We started painting the condo ourselves before moving in, but after doing the walls and then realizing the ceilings needed to painted as well, we understood how big of task we took on. We spent few hours each day after work painting, and we weren't anywhere close to finishing. At this point, we finally opted for some professional help when time came to crunch and we found The Painting Hub Inc.. They were super quick to respond, gave us an instant quote, and made it there priority to see it get done immediately. -- We couldn't of made a better decision. Now our place looks like its brand new.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2018

    Amazing service & quality for great price

    We had such a great experience with this team. Dan was a pleasure to work with and Wren & Tulin were very professional and did an incredible job painting the place. They worked a 12 hour day to ensure we could live in our home ASAP. The quality was also fantastic and they left our place in immaculate condition, treating our space with the utmost respect and care. I would absolutely recommend this service to anyone.

    Answer from pro:

    Thank you for the kind words! The finished product looked great, and your new home is lovely. Enjoy!

    Reply created 8 Jun 2018
  • Review from Customer of The TPH Group
    Rating: 1 out of 5
    Review left on 22 May 2018

    Condo painting

    The staff from the Painting Hub was very professional during the visit to the job site and the quotation process. The representative told be that they were busy and would try and fit me in. Months later the rep said he had a top painter scheduled for the job and the sub contractor ended with more paint on themselves and my personal belonging than the walls. The rep acknowledged the poor quality and said that he would finish the job personally and that lasted a week. At which point I wanted to end the contract and the rep asked for another chance. The last group of painters where slightly better than the first and I was still displeased with the quality and amount of time invested with The Painting Hub and the expense to fix their work. I offered a fair settlement, they refused and used social media to post unprofessional and personally harming comments about myself. Even though the staff at The Painting Hub means well it is my experience that they are not capable to finish the job on time or at a reasonable quality therefore my recommendation is not to work with this company.

    Answer from pro:

    The job was professionally and fully completed, upon which only then Mr. Dandie complained of false deficiencies, and offered predatory compensation - less than 25% of the amount owed. He wrongfully assumed we would accept his bully offer under duress, but instead, we successfully litigated in small claims court letting the court decide who was right and who was wrong. The verdict resulted in our recouping 100% of the contract value. This can be viewed by searching The Painting Hub vs. Bill Dandie in the public forum. I believe our other reviews, as well as our portfolio speaks for itself.

    Reply created 23 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2018

    Full condo Project

    Extremely friendly and professional service! Were able to fit me into their schedule very quickly and did an amazing job. Very quick as well - entire condo painted in one day. Would definitely recommend to friends and family.
  • Review from Janna Shapero
    Rating: 4 out of 5
    Review left on 27 Mar 2018

    Painting of walls, ceiling, doors and trim.

    Paint My Condo has a convenient online system for quoting a paint job. The quoting system needs some refinement, as we had some kinks to work out but we came to a happy understanding in the end and a great price. The customer service was top notch, any issues that arose were handled quickly and professionally and the paint job was well executed. I feel like I have a brand new home! Thank you!
  • Review from Dan Ricci
    Rating: 5 out of 5
    Review left on 23 Feb 2018

    Painting a bedroom

    The Painting Hub was able to prepare and paint a new bedroom and washroom in my house. They are very professional and courteous, especially when it comes to communication and transparency. Would use again.

    Answer from pro:

    Thank you for the kind words! We appreciate your business and vote of confidence to potential future clients.

    Reply created 23 Feb 2018
  • Review from Michelle Escutin
    Rating: 5 out of 5
    Review left on 11 Feb 2018

    Stars in Their Field Indeed!

    As a coordinator for a large home builder (both condos and lowrise) my team and others in our company have had the pleasure to work with The Painting Hub on a few projects. Their efficiency and quality of work is constant even on the ridiculously tight deadlines we put on their team each time (sorry guys i know we have to get better with that, lol). Anyway, I'm just here to say that this team always come through with quality work, on budget and on time - such a great pleasure to work with them!

    Answer from pro:

    Michelle - it has been a pleasure working with you in the past and we look forward to working together on more projects in the future. Thank you for the review and vote of confidence.

    Reply created 14 Feb 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 28 Dec 2017

    Exterior Painting

    Daniel and Trevor are amazing. They are very professional and we’re in touch with us throughout the process. The price was fair and we were mostly happy with the work. When we had concerns about some of the finishing touches, they made sure that the painters returned to do touch ups.