City Rooter Inc. reviews (40)

I am so pleased with the services provided by Alexei and his team. We had a problem with the main drain line in the house. They responded quickly, investigated the issue, provided an honest opinion on possible resolutions and resolve it with most satisfactory results. Good Job, buddy!

Alexie is hard working and very meticulous with his work. We have done many projects together over the years I have never had any issues with his quality of work. I would highly recommend Alexie and his team.

Alex was excellent. He came to my home and access the job, gave me two options for repair. The pricing was fair and reasonable and treated me like a real customer. He was very compassionate regarding my needs. Once I decided to start the work, he gave me a couple of options of start date. On the start date he was on time and went right to work. The work was completed under the agreed time. He then clean up the area as he found it once he walked in. I was so impressed with the workmanship we started talking about the next job of updating the laundry room area. The overall experience from first contact to job completion was fantastic.

Alex replaced a cracked pipe leading to toilet flange. He was showed up on time was very friendly and replaced the cracked pipe quickly and cleanly for a fair price. I would definitely call on him again for any future jobs.

After a major leak we needed a plumber to come place a new water line and shut off to one of our toilets. Alex showed up on time and did a great job. He went around and checked on the other toilets and water heater and found some issues we were not aware of. He fixed everything and put our minds at ease. Would highly recommend Alex and his company. Thank you Alex!!!

When cleaning the storage crawl space...I noticed water pouring out from under the toilet pipes... I don't think anyone has been down here in 30 years. I looked and realized that I think I need a plumber. Checked home stars...Found Alex.... gave him a call... He showed up at my time ...5:30 pm.. We both looked at the toilet from in the crawl space..then upstairs... He said it's the wax ring seal... after taking the toilet off...he then showed me that the ring was rotting right through. also pointed out that there needs to be a double ring on because the flange sits about 3/4 too low. 30 mins later...after me going downstairs to make sure no leaks... All is good in the home again. This dude rocks. Don't mess around looking for the right guy.. Call Alex. get the job done right. Valves replaced too.

One toilet blocked, another toilet and kitchen sink not draining properly. Called City Rooter at 7:30 am this morning, explained situation to Alex and he was at our house around 9am. He removed one toilet, scoped the drainage pipe with video camera and broke up tree roots causing the blockages and reinstalled the toilet. Took time to show me the blockages on video, explain the locations of the blockages, layout of the pipes in the house and the various clean out and breathing tubes outside the house and maintenance procedures. Stuck to the quote he gave over the phone. Very prompt, knowledgeable and courteous service. I don't normally write reviews, this is an exception.

Laundry faucet won't fully shut anymore and so I needed a plumber to look at it. I used homestars and Alexei - City Plumber came to the rescue! He asked me to buy the replacement I like and he'll install it. I picked up a similar looking one at home depot, scheduled the work and I'm beyond pleased with Alexei's work. We also added shut off valves for the kitchen sink which didn't have any. I also had him look at other plumbing stuff in the house and will definitely call him back when we're ready to do installations.

We had been having difficulty finding someone to do the job for over a week. Once we were able to make contact with Alex, he was able to schedule an apointment the next day and had the problem resolved with an hr. Super friendly and would definitely recommend!

Alexei called and gave me the quote. the price was decent and he came after working hours to suite my schedule in no additional cost. He arrived on time and install the faucet in no time. He did such a good job.