Shutter Max reviews (12)

Review from HomeOwner
Rating: 0 out of 5
Review left on 22 Mar 2021
Shutters
Hired Rafael to install shutters, the clips for the shutters broke. Tried to contact Rafael to fix, based on his guarantee policy, but he ignored my phone calls, voice messages, and text messages. Disappointing, as I thought he was more professional. Seems my business was only to get his business off the ground and once his business started growing I was no longer a valued customer. I have taken my business elsewhere. It’s never beneficial to go cheap, it always better to pay a little more as it results in better quality of product and better service.
Answer from pro:
Hi Andrea, we take customer service very seriously and try to resolve every issue to the customers satisfaction. I'm a bit confused by this review as I don't have any resent customers by the name Andrea and I don't have any messages or texts from anyone called Andrea. Please email me at ShutterMAX@Hotmail.ca. I would really like to get to the bottom of this. I have no problem providing shutter clips or any other service needed. Rafael. ShutterMAX@Hotmail.ca
Reply created 23 Mar 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Mar 2019
Blinds
No complaints here. We love the blinds. Service was good, installation done quickly. Would recommend 100%
Answer from pro:
Hi Veronica, Thank you for taking the time to review us. I hope you enjoy your Roller Shades for many years to come. Thank you for choosing #ShutterMAX Rafael.
Reply created 15 Mar 2019
Review from Anu Narasimhan
Rating: 5 out of 5
Review left on 14 Nov 2018
Amazing Product and Service
Rafael realized I did not have much knowledge about blinds/shades, took his time to explain the options, answer questions I had, gave a reasonable quote (most detailed quote I received for the job) and did a clean installation. I will recommend Rafael to friends and family shopping for blinds/shades. Thanks Rafael.
Answer from pro:
Hi Anu, thank you so much for your review. I Hope you can now enjoy your Sun Room without overheating in the summer. Enjoy your Roller Shades & Panel Track. Thank you for choosing ShutterMAX Rafael.
Reply created 16 Nov 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 3 Nov 2018
Whole Home Roller Shades
From start to finish Rafael from ShutterMax did a fantastic job. Roller Shades look beautiful. All completed without a hiccup at a very competitive price. Thank you!
Answer from pro:
Hi John, It was great working with you as well. Thank you so much for taking the time to review us, much appreciated. Enjoy your Roller Shades!
Reply created 15 Nov 2018
Review from Edwin Ocampo
Rating: 5 out of 5
Review left on 28 Aug 2018
Window coverings
This is our 2nd time using ShutterMAX through out our whole house. Very pleased with the options offered, the efficient work, fair pricing and specially with the end result.
Answer from pro:
Hi Margarita and Edwin, thank you for taking the time to review us. It was a pleasure working with you guys again. I hope you enjoy your new Roller Shades With Opera Room Darkening System and thanks again for choosing ShutterMAX.
Reply created 11 Sep 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Jul 2018
Shutters
Extremely happy with the service from start to finish. I highly recommend them to anyone in the market for Shutters.
Answer from pro:
Jennie, I'm really glad you're happy and thank you for the kind review. Enjoy you're California Shutters
Reply created 12 Jul 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 19 Jun 2018
Second house with shutter max custom blinds!
We recently just bought a new house and one of the first things we did was contact ShutterMAX for our blinds. We were beyond impressed by the service and the quality of the blinds in our first home, we literally got the exact same blinds in our new home didn’t think twice about it. Quick friendly reliable service. Fast turn around time and our blinds have been installed before we’ve even moved in. I recommend everyone and anyone to get there blinds from this company. Beyond satisfied.
Answer from pro:
Oh wow! Thank you Marcia for a wonderful review. We at ShutterMAX appreciate you taking time to share your experience. We work very hard to meat customers high expectations and love hearing that we did. I hope you enjoy your sunset shades. We hope to work with you or your friends in the future.
Reply created 20 Jun 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Apr 2018
Great Service and Product
We decided on Shuttermax because of Raphael's personality. A very honest and professional gentlemen. The product that he delivered and installed is beautiful and we are very satisfied. It looks really beautiful and after shopping around, it is also very well priced. Another big bonus with this company is that the turnaround time between ordering and installation is only about two weeks.
Answer from pro:
Thank you Amina for your review. We agree and are glad we have Rafael on our team. He'll be happy reading your review. Enjoy your Motorized Sunset Shades and good luck with the rest of the renovations.
Reply created 20 Jun 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 10 Jan 2018
Blinds through out my home.
Rafael was superb. Amazing customer service. A keen eye for style without being over bearing. I will definitely be referring him!
Answer from pro:
Hi Mneesh, thank you for sharing your experience with ShutterMAX, I'm glad to hear it was a good one. It was nice working with you guys as well. Enjoy your Smart Shades.
Reply created 12 Jan 2018
Review from Sandi Power
Rating: 5 out of 5
Review left on 14 Dec 2017
Window Coverings
I was very satisfied with Rafael and Shuttermax. The product looks great and I thought the price was very good. I would definitely recommend this company and Rafael to my friends and family. Shuttermax gets a 10 out of 10! Good Job!
Answer from pro:
Hi Sandi, thank you for sharing your good experience with ShutterMAX, it really makes my day. I can’t thank you enough.
Reply created 18 Dec 2017