Torcan Group

Rating: 5 out of 5

Torcan Group reviews (108)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2022

    Gutter installation

    Sincerely appreciated Andrew's team on the transparency around fees, the extremely fast service, flexibility and friendliness from the beginning to the end. I would recommend Andrew's team for gutter repair and installation services to anyone looking for trustworthy, experienced experts who know what they're doing :-) Will definitely call Andrew's team for future inquiries.

    Answer from pro:

    Hi Jennifer, Thank you for the review we look forward to hearing from you again in the future! Regards Andrew

    Reply created 14 Feb 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2021

    Roof

    I required a new roof sooner than expected as my prior roofer did not do a good job. So I was wary when Torcan was recommended to me. My family and I had so many questions but Andrew at Torcan patiently answered them until we were satisfied. On the day of the job, the roofers were professional and worked clean. A few days after the job was finished Torcan did a follow up call to see if we had any issues and we did not. Torcan exceeded my expectations.

    Answer from pro:

    Hi! I'm glad we were able to help out and get your roof done before the winter. There are many factors and details when doing a roof , type of shingles, underlayments, metal flashing details etc, so it's our job to educate customers to ensure they are comfortable and confident in the end result. Also pictures are worth one thousand words that's why we take them during to entire job process to ensure everything is done according to plan. I really appreciate your feedback and review! Regards Andrew

    Reply created 13 Nov 2021
  • Review from Customer of Torcan Group
    Rating: 5 out of 5
    Review left on 1 Nov 2021

    Installed new windows in basement.

    Professionally and efficiently completed in an acceptable time frame. Most satisfactorily accomplished. Thank you for a job well done.

    Answer from pro:

    Hi, Thank you for the review. I'm happy that the job worked out as planned. The windows look amazing!!! Regards Andrew

    Reply created 1 Nov 2021
  • Review from Customer of Torcan Group
    Rating: 5 out of 5
    Review left on 7 Sep 2021

    Aluminum window capping

    Andrew and his crew did a great job capping my windows which were not finished properly by the company that I purchased them from. They were very helpful and left my property spotless and trimmed the tree limbs that were scratching the new windows. I was very happy with the work they did and would fully recommend this company. Thank you Andrew and Crew!

    Answer from pro:

    Hi, I'm very pleased we were able to help out, again I don't understand how another company can get away with real shoddy workmanship and not complete the job that they were hired for. I appreciate your recommendation if there are any other issues in the future please feel free to reach out! Regards Andrew

    Reply created 11 Sep 2021
  • Review from Customer of Torcan Group
    Rating: 5 out of 5
    Review left on 13 Aug 2021

    Gutter clean and repair

    Excellent friendly service! Highly recommend Andrew to anyone! Part of our gutter was blocked then part replaced and installed.

    Answer from pro:

    Thank you for the recommendation! Regards Andrew

    Reply created 22 Aug 2021
  • Review from Natalie Stewart
    Rating: 5 out of 5
    Review left on 16 Jun 2021

    Siding repair

    They were easy to work with, accommodating, and they got the job done well! I would totally hire them again.

    Answer from pro:

    Hi Natalie, Thank you for the review it was also great working with you and I'm glad we got to you when we did to prevent further damage. Please feel free to reach out anytime :) Regards Andrew

    Reply created 17 Jun 2021
  • Review from Michael Lewin
    Rating: 5 out of 5
    Review left on 23 Apr 2021

    Bay window siding repair

    Excellent service, excellent price, very knowledgeable, friendly and professional crew. Torcan Group secured and re-caulked our Bay window siding which came loose and even painted the siding which peeled off do to the temporary flex tape we used to secure it. We would definitely use them again and with no hesitation recommend them to others.

    Answer from pro:

    Hi Michael, Thanks for the review I'm really glad we were able to help you out before the area got worst. It was a pleasure to assist you when the other 8 companies you called wouldn't even bother because it was a small repair. If there is anything you need please feel free to reach out again. Regards Andrew

    Reply created 29 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2021

    Siding repairs

    Amazing service, fantastic work. From the first contact to the quote that was right on point, to the job that was done in time and extremely professional, the experience was extremely positive. Absolutely no bad surprises and no hidden fees. My sidings look like brand new and at a price that was very competitive. Torcan Group kept me in the loop of the work progress and did not try to upsale me. Great company, amazing friendly professional people.

    Answer from pro:

    Thank you for the review! The repair went seamless it's like the damage didn't even happen! If you need anything else please don't hesitate to reach out. Regards Andrew

    Reply created 13 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2020

    Siding repair

    This crew was on time and thoroughly completed the job in very little time. Booking an appointment for service was fast and the crew came the very next morning after receiving my request. Clean and professional job at a good rate!

    Answer from pro:

    Hi Melissa I'm glad we got there when we did to prevent further damage which would've cost you to do the entire wall again. Please feel free to reach out again and if you need anymore help. Regards Andrew

    Reply created 2 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2020

    Install windows

    Crew was efficient and professional. Job well done and would certainly recommend Torcan if anyone asks me. Company is reliable despite the fact that the COVID-19 crisis restrictions are still being in place.

    Answer from pro:

    Hi Kuen, Thanks for the recommendation, stay safe! Regards Andrew

    Reply created 20 Nov 2020
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