Signature Cleaning Services reviews (22)

Thank you for your kind review.

Thank you for your review. We are grateful for your recommendation.

Dear Michelle, First let me apologize. I hate the thought of leaving someone feeling this way about our company because I built this company on accountability. Over the years, we have replaced countless items that we have broken or even suspected we may have broken. Sometimes we think we broke something, and then the customer says it was already broken. We do not have a punitive system in place for employees who accidentally break something. Sometimes we break something on the very first clean! While that is bad luck, and we cringe when we tell the customer, we still ALWAYS do. We teach that it’s not the breakage that will make us lose a customer, it’s how we handle it that counts: with honesty accountability and integrity. I can see here how we failed you by not collaborating on a solution to this problem. The microwave appeared to close without incident when our team cleaned it and when our supervisor quality checked it. If we had a problem closing the microwave, we would have called you to let you know there was a problem. There was no incident at all to report and we do not understand why the microwave was open when you returned home from the cottage. However, I know that is not helpful to you in the end so please forward us a copy of the repair invoice and we will send you a check for the repair item. And hopefully you may feel better about this situation. Kindly, Joanna

Wow! What an awesome review! Thank you so much! We aim to sparkle!

Thank you so much for the kind review. Your words remind us of why we work so hard to make a difference. Looking forward to making your home shine again!

Thank you so much for sharing your review here. Renovation cleans are always a challenge! Glad to hear Erin speared that like the Champ we know she is! Thank you for choosing Signature to make your home shine!

Thank you so much for the appreciation and for sharing your review! We are happy to help!

Thank you SO MUCH Darcy! I am so thankful that you been along for the ride with me. We have indeed come a long way since I first cleaned for you. We are proud to be consistently delivering a service that is still in line with what I first visioned so many years ago. Cheers!

Thank you so much Elaine for adding a review for us on Homestars. We appreciate your business and the loyalty you have shown us over the years. It is always a pleasure to serve you.

Thank you so much Georgia! Lifting and cleaning under mats is part of our Signature Service. We are so happy you noticed. Sometimes it's hard to foster and manage a company that focuses on quality over quantity but comments like this remind us that it is undoubtably the best way to make a difference. Thank you for the review!